Went in to Infiniti of Warwick to check out the new QX50. Was very satisfied with the car & made a purchase with Steve Romjue. Highly recommend him - a smooth easy transaction. No pressure and works with you to make things happen. AAA+++
Transmission has Issue that Acura will not Correct
by FormerAcuraFan from Columbus, Ohio
December 11, 2018
Does not meet the standards expected from a high end $50k vehicle. Transmission is poor quality and the overall ride of rough. My 2001 Acura 3.2 TL is more reliable and has a better ride.
I recently purchased my first Infiniti from Steve. He made it a stress free, simple process, unlike my visits to many other dealerships. He went above and beyond to make sure my experience was more than I expected it to be. I would definitely reccomend to family and friends. Thank you!
by CCB from Templeton California
December 16, 2018
Have had to have it towed 3 times to dealer due to transmission problems. 2nd tow had new transmission put in with less than 5,000 miles on it. Transmission warning light came on again for a 3rd time and had to have it towed. Now waiting, while driving a rental, to see what Acura company is going to do about it. Very sad that this could happen with a new car. Wife likes the car but has fears when driving it that it’ll break down. The car has nice features but just isn’t very safe when transmission warning lights come on and tell you to pull over immediately and don’t drive it. Especially if it happens in a dark seedy area which is exactly what happened to my wife the 1st time.
I recently made an appointment at Speedcraft Acura to have my passenger air bag replaced. Overall, my experience was top notch. I will definitely be back for future service or to purchase my next vehicle.
Great looking SUV... Until it becomes unreliable.
by ThomasBoston from Boston, MA
November 28, 2018
Fun to drive and very capable in the snow. After lots of highway driving for work - the air conditioning unit failed. This is a critical component as it is needed for the entire engine to work.
I was shocked to find out that Not only was it a $2,600 repair, but worse there or no new or used units available in the United States and the air conditioning unit was on backorder with no definite time of when they were going to receive any new units.
So right now the car is dead and cannot operate and it cannot be repaired. I don't even know how something like this happens this is a terrible car company.
Quick and friendly service. Completed the work in time estimated. They even washed my car before returning it to me. I will be using them again.
Affordable and reliable luxury in an SUV
by Scott in Maine from Auburn
December 19, 2018
Able to hold up to 7 passengers, the MDX offers quiet luxury and reliable performance. It had all the accouterments one could ask for, and provided a steady and solid ride. Repairs were minimal - and reasonable.
Had car towed for service and was able to know what was going on throughout the process by a professional and knowledgeable staff. I've had car sevices at other Acura dealers and and none compare to Speedcrafr.
The best car I have ever owned it
by Eyoel from LANHAM md
December 5, 2018
This car had fill all my needs, I will recommend anyone who is willing to buy a car with the future. I made a right choice for this car.
I have been going to Speedcraft to have my
car serviced. Great service. No problem. I will
recommend them to my friends who
owned Acura. Maybe in the future, i will
purchase my next car here. That’s all.
I am sold on the Acura Brand
by Keith P. from Fairfield, Ohio
January 5, 2019
After driving a 2010 TSX for the last 5 years, I am sold on the brand. I just purchased a 2015 TLX a month ago and so far, like the TSX, it has not disappointed.
I recently had my MDX serviced and everything from scheduling the appt to checkout was superb! The customer service was top notch and the service wa I was given an in depth overview of the services and inspections done on mmy vehicle. Very nice and polite employees.
by ChuckieJ from Lake Bluff, Il
October 15, 2018
had to think about trading it in, but it had held its value so a trade made sense. Car is extremely comfortable and it was a wonderful ride
I've been coming here for about 5 years now and on my second MDX. The service here is top-notch. They are honest and really do take care of their customers.
A very good upgrade
by Ckchap from Atlanta, GA
December 20, 2018
I bought a 2015 Acura TLX to replace my 2004 Acura TL that I owned for 8 years and that had over 286,000 miles on it. The TLX was the SH-AWD with Technology Package and it was worth every penny! I love this car! It is a severe upgrade from the TL and I have had no remorse from this purchase. I am an Acura owner for life at this point!
Been working with mark Sullivan for years, he is the best! I've been to other dealerships service departments with husband and none company to Acura. Mark is personable, and always explains everything so I understand it. I would recommend this dealer
Perfect combination of sporty, luxury, practical.
by VHam from Louisville KY
December 2, 2018
Plenty of power, nice luxury features, lots of interior room, great looks and very reliable so far. I recommend this vehicle if you need to transport your family but also want something that is fun to drive and has some luxury features and looks great.
My wife and I met with Matt Reynolds to test drive an Acura ILX. He was friendly, knowledgeable, and considerate with our time. The deal offered on the Acura website was honored by the sales manager with no red tape. Unfortunately we ended up purchasing a different car from a different manufacturer but If you interested in an Acura, I would definitely recommend visiting this dealership for the professionalism of the sales staff and manager for a no hassle car buying experience
Great Car for Me
by weadpatch from Columbus, Ohio
November 21, 2018
I have no real complaints about this car. I handes well, great acceleration and a comfortable ride. There is plenty of room for me inside to fit my bike or golf clubs.
My only complaints is the need for high test gas and the backup camera makes no sound when an object is directly behind you only on side objects moving toward you.
I just bought this certified and I love it. I go the dark blue w the tech pkg. The V6 is responsive. The ride is smooth as silk. Comfy interior. Roomy. Sharp styling. The integrated phone and navigation are buggy. Wish it had Apple Car play (new ones do) but wanted the v6. I wanted AWD and a small SUV that is reliable and fun to drive with some pep. This gave me everything I wanted.
It's my third Acura. I love the brand for it's reliability and value. My last car I had for 11 years and 151K miles and it still ran great.
It was a no pressure sale. They have a very professional and friendly sales staff. Smooth transaction and paperwork process. I would absolutely purchase another vehicle from them in the future.
3 months ago Worst experience buying a car. The Ac
by WORST experience ever from Clearwater. Fl
January 4, 2019
3 months ago
Worst experience buying a car. The Acura had several problems with the transmission and they said it was "normal" on all the cars. The acuras come with a German transmission and they shift very hard.. It's uncomfortable for everyone in the car..
La peor experiencia que he tenido al comprar un vehículo ha sido aquí..
Los acuras vlenen ahora con transmisiones automáticas alemanas..
Los cambios ascendentes son muy bruscos y cuando recorta es aun peor.
Lo más grave del asunto es que ellos te dicen que es" Normal".
No pressure. Advised of recommendations. Chose what I wanted. Out within an hour. Honest opinion from service advisor. Good got chocolate while you wait. Great.
Makes traffic a lot more enjoyable
by CGRealtor from Austin, TX
October 25, 2018
I have the advanced package and this car is a great intro to the Acura brand, even being a used car. The seats are comfortable, so no matter how bipolar Texas weather can be, I can heat or cool my seats. Great leg room in the front and back, and the backseat is great for passengers. I actually really enjoy the back when someone else is driving. ALSO, the Dolby Pro-Logic sound system is AMAZING! Great mileage, even though you need to buy supreme gas, but I only fill up about once a week/week and a half. It’s a huge upgrade from my last car, and I’m definirely considering an Acura for my next car. I plan to keep this as long as possible.
The person who handled my car, Shawn explained everything and had great suggestions. It was the first time I went there and plan to go again
Bought mine used with less than 7,000 miles on it
by imposter222 from Sunnyvale, CA
December 19, 2018
I very happy with this car. I don't have the same complaints as other owners, but feel the car is comfortable enough for a low-end luxury car. The only problem is of my own making; I paid a little too much for this car, and should have done more homework before shopping for one. Since I drive less than 3,000 per year, I'm hoping this will be my last car. The 2006 Acura TL I had dropped the transmission, so I sold it to the repair shop owner. It would have cost $4,000 to replace the transmission on a $7,000 car.
I was buried deep in negative equity and had expensive repairs to get back on the road, I was in a bad way. Shawn was able to help me out tremendously by getting me into a brand new car with almost nothing out of pocket and my monthly payments only went up a couple of bucks. Outstanding! I can???t thank Shawn, his sales manager Jon, and the finance director Tom enough for how helpful they were on such short notice. A truly exceptional experience.
I've owned MDX's in the past and was looking to up
by Golfer from Pleasant Prairie
December 12, 2018
I was specifically looking at the 2016 model because of the features it offered. The Volvo dealership gave me an opportunity to make my dream come true. In fact, I had so much confidence in them after my initial visit, that I came down to Florida from Wisconsin to purchase the car.
Smooth and friendly customer service. Steve was very knowledgeable about the cars and listened to what was important to me. I would be glad to recommend my friends and family to him!
Great Car all around
by FAR from Laurel, Md
December 23, 2018
Great vehicle that money can buy. Super sporty, reliable, and fuel efficient with an affordable price tag. They have the Honda reliability with great luxury features and also great for daily use.
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