This is the third Audi we've purchased. From the moment we sat down with Janet I felt assured we were going to be able to seal a deal. She listened to our needs, prior experience with other sales staff and explained everything. We were so satisfied with Janet that we did something we have never done before. We purchased and had our car delivered within 4 days. She not only explained how everything works in the car but followed up with us later to see if we needed any other assistance and told us to call anytime we needed anything.
Commented on my experience at Weeks preowned yesterday but had to add what a pleasure it was to deal with Derek Smith, Wayne Meda, and Dexter from finance. No pressure sales team and very attentive to detail. Love my 2014 S8 so far. Thanks again to everyone
I would like to take this opportunity to share the wonderful car buying experience I have ever had over the many years I've been buying cars. Lisa Crawford, my sales representative, was amazing! She was so efficient, thoughtful and nice. I can"t say enough good things about Lisa! I also had a great experience with Dexter John when it came to signing all of the paper work and listening to the comprehensive information concerning the warranties and purchasing of my automobile. Dexter also was efficient, informative and very nice. I would highly recommend using Weeks Pre-Owned when buying your car! I will be a repeat customer the next time I want to buy my car! Sincerely, Debra Carbone
Derek Smith was wonderful to deal with in selecting and trying out the car. Very knowledgeable and friendly - a really great guy. And the same for Dexter John in working with me on the financial side: we went over everything in great detail and actually enjoyed the process. I???m delighted with the car I purchased and with how the whole transaction was handled.
Steve was so great and so inviting! He knew everything about the car which he shared with us, and even knew the new drop by GASHI. We couldn???t be more happy and recommend him if you are looking for a used Audi. Give him a chance!
I???ve rated this dealership 5 stars because of the excellent service I received from my sales rep Derek Smith. It was a pleasure to work with him through the process.. he was very responsive and attentive through the entire purchase. Dexter John handled the financing of my car and it was the easiest finance I???ve ever experienced.
When I arrived to get my new A4 Derek greeted me with enthusiasm! He took time to answer all my questions and explained all the A4 has to offer. He offered to have me call if I needed or had anymore questions. Thank you!!!
When I went looking for a Subaru Crosstrek in a hurry because my ailing husband could no longer get into his Audi, I filled out a Consumer Reports form to start my search. Out of the six responses I got within 15 hours, April Zanotti???s stood out because it was friendly, straightforward, and offered a choice of cars at a good price. Everything went smoothly: the right car, in the right color, at the right price, and on the right day. April was always smiling, cheerful and to the point. The trade in went smoothly. All April???s colleagues were equally friendly ??? even to our dog when he came with me! ??? and I cannot recommend this dealership highly enough for making the purchase of a car a pleasant and efficient experience from start to finish. Oh, and we are very pleased with the car too.
highly recommend taking a look at any car that Westchester Auto Exchange has in inventory. You will find only quality cars at reasonable prices. No junk cars from the auctions on this lot. I went, I looked, made a deal and bought the car. Jay made the process extremely easy, taking care of the taxes and DMV paperwork. He stayed in touch throughout and even handled my special requests gracefully. His ads are right on, with honest pictures and accurate descriptions. Certainly give WAE a look. When you do, there's really good chance you'll find your next ride there.
I was very impressed with the responsiveness and professionalism following my inquiry on a listed car. Though ultimately, it didn't match my needs, they worked with me in my search and were very responsive to additional questions/requests.
If you are looking for a dealer that doesn’t pressure you or forces you to decide this is the place. Our salesman Ron is amazing! No pressure, very knowledgeable, friendly and no pressure. Ray the Manager is a very low key manager who wants the customer to be happy with everything to do with the car buying process.
I would definitely recommend this dealer to anyone looking for a car.
I spoke with Ed about the issue with the CV Joint on my 07 S550 and how I felt about how it was handled. He assured me the whole thing was a misunderstanding and was willing to meet me half way on the repair and to make it more convenient for me I could use my mechanic to do the job.
I want to thank Frank, Ed and Bianco Auto Sales for stepping up and paying half for the repair.
Car is running beautiful !
Thanks Frank and Ed...
I purchased a used 2018 A4 Black Optics from Ian a month ago and the experience was exceptional. I purchased the car over the phone and flew in and drove it home. The car was as described and I am very happy with it.
Just made my fifth Audi Purchase here and take it from me, Audi Hawthorne is Awesome and exceeded all other Dealerships by Far.. Their new Facilty is Huge, the Largest, most immaculate and accommodating within the entire east coast. My Sales person Rafael Rosario was exceptional, professional, direct, no haggling and respectful. He Quickly got me the Q5 i wanted and was able to beat Audi Manhattans and Beiner Audi Pricing by far.
If you're looking for competitive pricing along with spectacular service, dont go anywhere esle. Stop by Audi Hawthorne and speak to Rafael Rosario, you will not be disappointed.
The Service Manager Joana Bell, The General Manager Nick Belli, Business Manager Kurtis Hughes, the Tech specialist Sebastian and service reps William were all amazing and made my Audi purchase experience Truly uniquely Phenomenal.
This was the easiest and most professional experience of all
by FrAnDi53# from DealerRater.com
November 21, 2018
My salesman, Jason Spencer to me is what Audi Hawthorne stands for. Intergrity and service. It's not a slap on the back type of dealership. This is an all in place where from sales to service you are appreciated for not only buying but serviceing the vehicle as well. I am enjoying my experience and will pass it on to others who are looking for an Audi.
My husband and I were very happy with our experience at New Country Audi. This was our second Q5 lease through New Country and Nikki Marconi worked very hard to get us what we wanted. Nikki was very patient and flexible. I would highly recommend New Country.
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