My experience was outstanding. Everyone involved in the transaction was professional, knowledgeable, and friendly. I was impressed with the attention to detail and the no pressure attitude of the sales and fiance team. They really had my best interests as the priority, a rarity in the auto buying process in my opinion. Great experience all around and I'll be back in the future for sure. OB
This was my first time at Criswell and my first Chevy! Anthony was the type of salesman you want to deal with. knowledgeable, friendly and not pushy. He listened to me about what I wanted and went out of his ways to get it.
We were in the market to upgrade to a family SUV, and we're very happy with doing so at Audi Arlington. Savas was a great sales rep, was helpful with every question we had, and made the whole buying process a great experience. We look forward to buying another Audi here again!
Leased a new Q5 from Audi of Arlington and had a great experience. Mohamed Ahmed helped me out and was fair and precise in his work. I’ve never bought a car before and Mohamed was really great - made a great deal for me. Highly recommend.
A pleasant process and one amazing vehicle at a good price
by Sgt. Pepper from DealerRater.com
September 7, 2018
I walked into the showroom and looked around at the rather amazing cars a bit before being casually approached by Kuchard (sp?), one of the managers. We talked a bit and he guided me to the A4, which is a perfect car for me. He then introduced me to Shawn who took me out on a test drive. From that point on, I was sold. We talked a bit more and then I left as i never make impulse decisions. There was no pressure from them at all to buy. The next day I came back, drove a couple more models and settled on a beautiful Premium Plus A4 with the tech package. The best part of it all was I felt like I was dealing with more of a friend than a salesman. Instead of trying to upsell me or push a deal, he just listened to what I said I wanted and matched me up with the perfect car at a very good price. Shawn, Kuchard and Mohammad were all great guys who made the whole buying process fun & easy instead of stressful.
I was treated with utmost respect and professionalism by David Rockwell, Assistant Service Manager. Was driving from Florida to New York when my car had a severe coolant leak after unloading it from the autotrain in Lorton,Va.He advised me of the issue after careful consideration and inspection of the issue and made the correct suggestion and repair course. He was responsive and extremely pleasant. Would definitely recommend the service department of this dealership.
The way car experience should be.
Outstanding customer service provided by Sales Consultant named Hassan.
Will definitely recommend Hassan at this dealership for friends, families and associates. Kudos!
My experience at Audi Chantilly was terrific. Perusing vehicles online and saw a used one I was interested in online. Enquired about its availablity and got immediate responses from two sales associates. Made an appointment to test drive. Evening before test drive, received email to say vehicle was still available. Upon arrival at dealership, vehicle was sitting outside in front of the showroom (anticipating my test drive!). The dealership is large, expansive and immaculately kept. My sales associate, Mamta, was exemplary. She assured all my needs were met while test driving, getting information about the vehicle, discussing price, final sale and paperwork/documents to be completed. Drove home that evening in an exceptionally clean & well-maintained used Audi A5 Cabriolet. Even gift-boxed spare key and extra key ring...Very classy touch!
We just leased an Audi Q7 from Chantilly Audi. It was a pleasant, low pressure experience, which isn’t always the case at car dealerships. We met with sales rep Olivia Rose to test drive both the Q5 and Q7 as we were comparison shopping among several SUV lines. Olivia is very knowledgeable about the vehicles which have so many features that we found them a little overwhelming. She listed for us the packages and options that would give us the features we wanted. Olivia followed up with us, but was not pushy as we took our time to deliberate. When we finally decided on a three-row vehicle, we returned to assure ourselves that the Q7 wouldn’t be too ungainly and truck-like to drive and park. With tips from Olivia, we parked and backed a Q7 all over the Chantilly lot until we were comfortable handling it. She then searched nearby Audi inventories to find one with our specifications and had it brought in. Financing went smoothly with Mr. Alani, we met some of the service reps, and Olivia went over the basic setup as well as some of the bells and whistles we might want to try to use. As folks who are used to car technology from the last decade, we will undoubtedly have a list of “how to” questions at our second delivery session. We are confident Olivia will answer them all.
Salesperson took his time and was not pushy. Clean and comfortable environment. Honest and transparent buying process. Would purchase from this dealership again. . .
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