Used 2018 Audi Q5 for Sale in Watertown, CT

My husband told me about Carvana from a commercial ad he heard/saw. I laughed about it and said 'yah right, there's gotta be a hitch somewhere'. A few weeks later, he brought up Carvana again....curious, I decided to check it out online. The key words there was 'check it out'. I ended up buying a vehicle a couple hours later. Yeup, it was just like that. No hassle, no hidden costs or agendas. So after reviewing everything on the site, I started looking at minivans....I started falling in love with minivans....I started buying minivans....all through carvana. Once I locked in the one I wanted, I went through the credit process, documentation process, and pick up date (I chose pick up - because at this point, I still felt a little 'leary' about the whole deal'. It was so simple, and so honest, and so real. Over the course of the next 24 hours, all my submitted documents were approved and we just had two days to go to pick up the new mininvan. When we got to the store, it's not like a dealership with a lot, but it had three beautiful, well lit, very clean, showroom like bays that your vehicle is sitting in for your to do a complete inspection of it. It was very classy. Please note, our particular location does not have the car vending machine just yet. After passing our over check, I hopped in the car and drove it 65 miles home. She ran like a charm and I knew I had 7 days to decide if I wanted to keep her not. At day 3, although I loved her, she didn't have all the bells and whistles I truly wanted so that evening, I was back on the Carvana site, shopping for a replacement minivan....it's so easy to do when it gives you results based on your financial settings....I found the new 'her' a few hours later. I ordered her up and made the quick call explaining I was swapping and chose to have the vehicle delivered instead of going there to save time. The whole swap process took 2 days...they pulled up right to my house with my next new minivan. In my eyes, she was perfect, but I found a flaw before she was even off the truck. There was a huge bolt in the back tire. I was so disappointed. But Carvana took care of that so amazingly over the top.....they still brought her off the truck so I can check out the interior, test drive it, etc. We found a few more things that we felt should be fixed...minor things. Carvana took note of the items, and took the vehicle back on the truck but promised me (because I really wanted her that day) they would bring her back with a new tire....they kept their promise, three hours later she was back with a brand new tire, not one, but TWO brand new back tires. And they put an extra Carvana cup in the car for me. They swapped the minivans and off the old one went and there I sat with the new one. Smile ear to ear. I worked with Carvana on 6 items that we believed needed repair before committing to keep the vehicle. Carvana went above and beyond. I got an estimate for the repairs at a local shop, Carvana approved it, and within a few weeks, all repairs were completed through Carvana and I have the perfect vehicle, no hassle, no hidden agendas. And every person I dealt with on the phone or in person were ABSOLUTELY AMAZING, FRIENDLY, HELPFUL, AND JUST THE BEST!! My Carvana experience was the absolute best. I will never go back to buying a car the old 'car dealership' way. And ironically, we had bought our other vehicle from a dealership just 3 months before being introduced to Carvana. I will give one warning about buying a vehicle through Carvana this way....it can be addicting..lol :-) Yes, I still shop Carvana cars every now and then....I don't even need a car, I just love seeing what Carvana has because it was sooo simple :-) Thank you Carvana for a trememdously wonderful experience.

The car runs great and even the base model comes with more features than other luxury cars. It has great safety reviews and great family vehicle.

We almost bought a used Maserati at another dealer, but didn't primarily due to the trade value of our car. We saw another car very similar on line at Hoffman and drove almost 2 hours to see it. We dealt with Edward who was extremely professional and courteous. I had my facts at hand and said I'm very interested if we can make a deal happen. It was a very short and direct process. He came back with an offer that exceeded anything else we found. We both said that let's not waste time and avoid the typical used car negotiations. He did it. We picked up,the car today and every items I requested to be done was DONE? A GREAT EXPERIENCE AND EVERY DETAIL WAS DONE TO PERFECTION. When I ready for another car, this is the first place I'm going.

The Q5 meets all of my needs. It's very comfortable with beautiful detailing inside and out. The workmanship and quality of Audi speaks for itself! Great choice!

Let me start this review by saying that I've been a Subaru owner going on a decade and a half. That being said, I knew exactly what I wanted in my new WRX and searched far and wide to find it. Having abandoned almost all hope of finding a manual base model in WRB, short of ordering from my local dealer (where I was quoted a 3-4 month wait and having to pay the sticker price), I happened upon Premier's website after broadening my search. They had a 2017 WRX in WRB with two options: a vortex generator and a short throw shifter at over $1,300 and change below MSRP. Bear in mind this was one of about a dozen WRX and STI models they had listed, all below MSRP. After I decided to buy the car, my salesperson, Jeff, and the business manager, Rob, didnt try to push any extra warranties or "deals" beyond mentioning that they we were available. All in all, this was a great car buying experience and well worth the long drive.

The car meets all my needs from a function standpoint plus it is fun to drive. It has great acceleration and body roll its negligible. Gas mileage is as advertised, which is exemplary for a car with this kind of performance. I was hesitant in buying a four cylinder engine in a vehicle of this size and weight, but the performance is so much better than the six cylinder I had in the Lexus RX350 that I had right before this car. One major plus for the Audi is it always seems to be in the right gear for accelerating from a start or on the highway. There is no lag in waiting for the transmission to shift or for the turbo to kick in. Plus there are so many ways to set the way the car for shifting, steering feedback and suspension that it is nearly impossible not to find the right setting for any given situation. Functionally, there is plenty of room for four full-sized people and luggage, boxes, golf clubs or whatever else you want to throw in the back. The only minus that I have noted so far is the lack of interior storage for small items. The glovebox is plenty big, but the console has very limited storage capacity and the doors do not have a very functional bins for storing anything larger than a sunglass case. The bin in the console is always open and the design needs some more thought. My car has the upgraded stereo, which eats up space under the floor in the rear hatch area.

Great experience@ Hoffman Audi. quick, available, loaners always. Asst. Manager, Rob Hlasyszyn, makes ithappen for me...sevice process is smooth as silk!

This car met all of my needs and feels very luxurious to drive. I wish there was more storage room in the console and the drink holders are awkward with the console tray.

I was very impressed with the responsiveness and professionalism following my inquiry on a listed car. Though ultimately, it didn't match my needs, they worked with me in my search and were very responsive to additional questions/requests.

I really like how this vehicle drives so well, very smooth, responsive, and extremely comfortable drive. The exterior and exterior of the Q5 is beautiful. I do wish it had the touchscreen option however in this SUV with its infotainment system I don’t miss that option too much. The panoramic sunroof is a great feature. I definitely would recommend this vehicle to others.

Buying a car is stressful even if you have a lot of experience. Historically, it has been time consuming, emotionally taxing and most of us go into a dealership with far less knowledge than we ought for a purchase of the magnitude of a car. Salespeople have (understandable) pressures to move inventory and even the most fair-minded is looking to get the highest price they can get away with. It is harrowing at best. With my experience with Carvana, all of these stresses were eliminated. I browsed inventory as widely or narrowly as I wanted, for as long as I needed. I could dictate pricing ranges that were suitable for me. The car I received was *exactly* the car I examined online, right down to some inconsequential bumper scuffs. Beyond this, and *absolutely unlike* any other online business, I could speak to a *real human being* within a few minutes of calling (I had six or seven conversations with Carvana agents over the 3 1/2 weeks from car selection to car receipt). They either had the answers at hand, or researched them and replied promptly with a follow up call. Delivery coordination and drop off (and test drive) were *painless no pressure* experiences???all preparatory contract paperwork was prepared in advance leaving only title transfer stuff to take care of. It took 45 minutes, tops. (I transacted entirely in cash, so I cannot speak to the process when there is financing.) Honestly, the biggest delay was on *my* end getting the insurance transferred (having to wait on hold with my insurance company for 15 minutes). The car was 100% was described???absolutely no surprises. The images on the web site for my car were not stock images. What I saw was what I got. Naturally, it was clean, filled up with a full tank, with new tires and the whole nine yards. Even got a ???free??? Carvana reusable coffee cup and key chain. Nice touch. The part that I found the most extraordinary was the 7-day money-back guarantee, which pretty much covers a change of mind unless you get into an accident or drive it a ton (over 400 miles, and even then, they???ll take it back after a modest per-mile-over-400 charge). All in all, I was dreading buying a car (and selling my used one) and Carvana made it pleasurable. I am absolutely recommending them to all of my friends and coworkers and I hope (as a relatively new company) they keep up the excellent work.

The vehicle had a very good price, unfortunately the sales person ( Z Mehdi) did not fulfill his commitment, will think twice before going again

Yes, where do I start. Do I start with this being the best car buying experience I've ever had? That would be too obvious. But it would be the absolute honest truth. I think that everyone is so used to going to the dealership. Being there for 8 hours (you should get paid for being there you're there so long). Sales people trying to up-sell you on every little thing that you didn't ask for. Just an all around miserable experience. Then you go to carvana.com. You put in exactly what you're looking for. Exactly what you want to pay and presto you have a wonderful car. I believe it took me 45 minutes to do this entire transaction. From first going on the site and finding my 2016 Chervolet Equinox (maybe 15 minutes). To uploading my paperwork (5 minutes). To being approved (5 minutes). To having the car delivered, taking a test drive and signing the papers (20 minutes). It was the best transactions I've done since finding my husband. I've told everyone I know about this. We've watched videos of other people getting their cars. Too funny. Thank you Carvana for this wonderful experience. Can't wait to get my Husband a car now.

The Audi Q5prestige package had drivers assistance and heads up dispay and a\c and heated seats. Great car for the money and a lot of fun to drive

Hands down, Torrington Toyota is the best dealership. As a customer for the last 20 years, I have dealt with every department of the dealership from sales to finance to service to auto body. I continue to recommend and refer friends and family due to the overall phenomenal quality service. Not only do I bring my 4-Runner in for service but I also refuse to bring my son's Chrysler 300 c anywhere else. Service Manager, Joe Belfiore, treats customers with the utmost respect and never fails to go above and beyond with true to term "white glove service". This approach to customer service (all too commonly not practiced today) carries through with all of the staff he supervises. To walk into a dealership in 2017 and to actually be able to trust representatives is not a common experience and one for which I am grateful.

So far we are thrilled with this new Audi. We went from an A4 sedan to the Q5 SUV. Looking forward to the same quality and reliability that our previous Audi gave us.

I have been servicing my Audis (2005 A6,2015 Q5) since 2006. My experience with their service and John Hansen is another reason why I bought a 2018 Q5 this past month. Over the years he has gained my trust because he is truthful, ethical and goes the extra mile to make sure you get the treatment you expect when buying a fine automobile. I have never had to make a return trip for any service. It has always been done the right way the first time in. Knowing we were leaving for a long trip and my concern over a cooling system/ turbo recall, he went out of his way when he saw me in the dealership to come over and reassure me that it was safe to make the trip. That reassurance meant a lot!

This car is like a dream. The ride is so smooth and the control I have while driving is amazing. It accelerates nicely and the turns are tight. It has so many bells and whistles technologically but they are easy to figure out.

Had the pleasure of connecting with Rich while shopping for a Audi. I had my heart set on a 2017 Q7 that was loaded but after sitting & doing our back & forth price dance, the numbers just did not work out. Well over the next few days I'm sure I pestered Rich a dozen times, but he was always polite, understanding, & treated me like a VIP. Finally, after 3 days off emails, text messages & phone calls we struck a deal. Honestly, if it hadn't been for Rich being so nice & treating me like a VIP, I would have given up. So, if you get the chance, sit down & work with Rich. You won't find a better more informed salesman anywhere else.

Excellent quality inside and out. A pleasure to drive. Great service from West County Audi. Performance exceeds my expectations to the max. Like to be seen driving this car.

We have been shopping around for quite sometime and even though we ended up purchasing new elsewhere; I was more than pleased with the level of service we received from Vangjel Barolli. He was diligent, patient and above all kind and courteous. Would recommend him to anyone looking for a great used car.

Great vehicle, great value, great appearance. Just got back from a trip to the mountains, my Q5 performed beautifully. Can't wait to take another trip.

I had been looking for a car for quite a while, and found myself consistently returning to Blasius South to look around. It was important to me to have an open, honest, and stress free buying experience- and I got just that. My salesman Vangjel was the perfect combination of helpful and informative, without being pushy whatsoever. After visiting other dealers and being hounded with phone calls and constant bargaining, I recognized how much I appreciated the kind if business they're running at Blasius South. My sales person Vangjel went above and beyond to be accessible through any method of communication I needed (call, text, email) and even offered to come in on his day off. I am very happy with the purchase I made from this dealer, and I would certainly recommend them to others. I will return the next time I'm in the market.

It far exceeded my expectations for a replacement SUV for my Cadillac Escalade! It was the Premium SUV by Audi which offered a loaded package which had low mileage.

We had an appointment and met with Tony for the test drive. Although I loved the car I was still on the fence. There were no high-pressure sales. It was a comfortable and fun environment. All our questions were addressed and they worked with us on pricing. I would highly recommend buying a car with them.

Very spacious, Drives and looks amazing I will miss this car. I needed to down size there is nothing wrong with this car. You w

Fourteen years ago, we purchased a VW Passat. Not only we loved the car, but also we relied on the expert and transparent services by the Service Department Staff, including Chris and Troy. At 230,000 miles, it was time to look for a new car. We worked with Bob Johnson, who patiently spent a total of six hours with us, learning our needs, offering suggestions, handling the purchasing process, and orienting us to all the functions of our new Golf Alltrack. If you want to buy a car from your neighborhood dealer, who knows your needs over the years, and who will always give you a loaner when your car is in service, and who is sincere and transparent, and who will shower your dogs with love, Gene Langan Volkswagen has the leadership, staff, and facilities to deliver them to you. We have chosen Gene Langan for these personal touches and qualities. They will have us for the lifespan of this new car!

fun car. Handles nicely in rain and snow with all season tires . Mine came with summer tires new (don’t know why). Had to replace them at 9k

Had carmen lizza as sales manager very knowledgeable and would recommend this dealer to friends

The 2016/2017 models were the bulk of my test driving. Ended up buying the 2016 Q5 2.0 Premium Plus with ~25k miles on it. Handled like a dream, technology package is great, and gets pretty good mileage. Certified Pre-Owned is the way to go as you can get original warranty as well as the comfort knowing that the car has undergone all of the relevant inspections. Overall great car with good price and resale value.

I am writing this on behalf on my parents Ron and Joyce Lucco who this Tuesday purchased a 2013 Nissan Frontier. They have been searching for awhile now and even looked at some of the new vehicles but another year rolls by. This month they started their search again and came to your dealership. They were very very pleased with the whole process and asked for my input. My parents are in their mid 70's and are a little nervous about the whole event. Sid was the salesman and I can not say enough kind things about this fellow. He treated my parents extremely well and explained everything to them. Various online reports and pricing was openly showed to them. Basically the same thing I was doing. Sid and the manager gave them a very fair price. Sid went above and beyond to get the truck detailed the day I came to look at it on behave of my parents. Sid was an absolute gentleman who was very knowledgeable about the vehicle. He was very concerned about every detail and that everything was as perfect as could be. In the future if a Nissan is on my horizon I will most definitely go directly to your dealership at that very moment. One last comment, the others that we met as we were looking for Sid were just as wonderful. We had pulled in Saturday with the old truck and a small boat after fishing looking for a place to park so that I could take a test drive. We looked a bit funny but a fellow employee saw us and asked if he could help. After we told him our story he described how in the morning salesman meeting we were the two guys stopping in after fishing . Both my Dad and I looked at each other with a smile and it was then I knew this was a great place to buy a vehicle.

Great quality, fun to drive, a terrific automobile! The Audi product deserves a second look it's comfortable and performs very well in all types of road conditions.

Good so far. For a 4 cylinder it can generate a good bit of power when needed. My only complaint so far is that it has minimal storage. The console compartment is small and cannot be accessed unless the cup holder of cups is emptied!

Love this car. Sporty and smooth. Ride is great with power and off road capabilities when I need it. Looking forward to going off road and towing.

I bought my car here after months of searching. The staff is very friendly professional, knowledgeable and they are not pushy. I must say it is not the best looking facility but don't let that deter you because they are just as good if not better than those big, fancy car dealer places. The buying process was smooth and effortless and car was ready when they ssid it would be. One problem I had was the detailing was not up to par. Or maybe just me because I am very picky. To make it right the general manager went as far as scheduling me for a car detailing closer to my home fully paid for by them just to make me satisfy. Can you say EXCELLENT CUSTOMER SERVICE. Thank you Blasius Stratford, I will definitely recommend and come again.

I have never been this satisfied with an automobile. Great acceleration, comfortable, stylish and a great value for the price. I have owned approximately 50 cars. This one is a keeper.

I have been servicing my Audis (2005 A6,2015 Q5) since 2006. My experience with their service and John Hansen is another reason why I bought a 2018 Q5 this past month. Over the years he has gained my trust because he is truthful, ethical and goes the extra mile to make sure you get the treatment you expect when buying a fine automobile. I have never had to make a return trip for any service. It has always been done the right way the first time in. Knowing we were leaving for a long trip and my concern over a cooling system/ turbo recall, he went out of his way when he saw me in the dealership to come over and reassure me that it was safe to make the trip. That reassurance meant a lot!

Quality car with amazing amount of technology. My insurance went down compared with a 2011 Buick! Quite economical too on gas. Recommend it for a family, safe transporting children.