Used 2019 Audi Q5 for sale in Arlington Heights, IL

Worked with Eddie, and he was quick efficient and to the point. Love that in a transaction. I was in and out in less then an hour. Great Job AUDI HOFFMAN ESTATES!

The perfect car for our needs: a small SUV with relatively high (4400 lbs) towing capacity. Only the BMW X3 has the same combination. The Q5 is well appointed with high quality materials. It feels very solid on the road, with adjustable driving modes (dynamic, comfort, etc.). It has surprising power for a 4-cylinder engine and surprisingly good fuel economy. We purchased this vehicle used with some remaining factory warranty, which we haven't yet needed--all systems are working perfectly.

My oil change, tire rotation and safety inspection was completed in about an hour and everything went really well. All my concerns were addressed and the work was done efficiently.

I purchased car November 2019. Took car in 1 month after buying for electronic issues. They fixed the problem and was fine. Now has another electronic problem. Will be taking it in for a third time to fix it They have not been able to correct it thus far.....other than that I love the car.

Great dealership great people! Hassan did a fabulous job explaining all the car features and answering the gigantic amount of technical questions I asked him about the cars I was considering. He also never stopped offering coffee cookies and asked if I needed anything. Finance people Janessa and I think his name is Jeff did a great job helping me buy the car. This is a full service dealership that offers good advice. I bought a car from there with no worries about future issues and with renewed trust in the goodness of people :)

Not exactly the vehicle for a large family, but definitely a step up from the Acadia. Fast for a small SUV. Definitely look forward to driving it.

I have been bringing my Q5 to Audi Hoffman Estates for service since I purchased the vehicle. The service is great and the staff is professional and friendly.

not the most exciting looking vehicle, but a brilliant car, and beautiful inside, where it matters. Love driving it, and traded for an A5 .

My husband and I visited several dealerships before we came here. We arrived and met with Chris Babas (sorry if i spelled it wrong). At first we were skeptical since alot of other dealerships lie about inventory. He was very up front and honest with everything. Answered every question we had regarding warranty, features, and even more details we wernt aware of. The whole staff in general was very welcoming and friendly. We know where our next purchase will b in the future. Finally found a dealership I can shop with confidence.

This SUV met all of my needs. Drives great whether you want to be sporty or classy this Sport Utility Vehicle have it all. The moon roof extends all the way to the back to give you a convertible feel. Great SUV!!

Lloyd Roin was our Muller salesman and he couldn?t have been more professional and welcoming. He patiently answered all of our questions. The car buying experience couldn?t have gone smoother from the road test all the way through to his explanation of all of my new car?s features.

Exceptional service in a timely manner! I am so happy that I ended up at McGrath. Walking in 2 hours before close on a Saturday, and the team was so professional. Noonya answered all of my questions with expert ease and Rashad was efficient and thorough in ensuring that all of my finances were processed accurately and smoothly. LOVE my 2023 Acura MDX A-Spec!

From day one of my purchase on my 2018 Forte service has been great and renains consistently the sane after 5 years. I have no complaints about service at all. Cedell was great to work with. My only issue is that the charging station in the waiting area hasn't worked in a very long time and needs to be fixed or replaced.

Just bought a used flawless low mileage (51K) Audi A6 4.2 from them. The crazy part is its 9 years old! What a rare find and at the right price, trust me I looked everywhere. TAB is a small fater son operation (Frank & Todd) with low overhead. You can tell they take pride in the cars they buy and are able to price them to sell by not have a fancy store and huge team of employees. Every car in their inventory was immaculate. I went for a test drive with Tom the only employee. He let me get on the interstate and open it up, after seeing it ran as good as it looked I was sold. Thanks Tom. Before TAB I looked at number of major car dealers and only found beat up cars that were overpriced. Not saying you can't find a diamond in the ruff, but its not worth wasting your time just go to TAB all they sell is diamonds. If they don't have what your looking for they will try finding it for you. Great experance I will be back when it's time for another.

They were very Knowledgeable about the selection of vehicles and willing to help answer all questions before a decision is made

An overall good but mixed experience. I came here to service my car in 2023 (for my car shaking when I drove above 40-50 mph) and also later sell my car. My car service/repair experience: I first worked with Jason Goodnight who frankly messed up and dropped the ball on my car servicing. I told Jason several times that I had an extended warranty for my car, I asked him to check my Volkswagen extended warranty (which I paid about $1800 for when I bought my CPO car back in 2018). Jason point blank told me that my extended warranty does not cover the repair and I ended up having to pay $1440 for my car repair. It is strange to say but LUCKILY the first repair did not end up fixing the issue and I came back and worked with Melissa De La Rosa who was amazing. Melissa actually checked my extended warranty when I requested and ended up saving me thousands of dollars for car repairs. I called my extended warranty and realized that Jason Goodnight never even submitted a claim and checked my extended warranty! So in retrospect Jason's negligent mistake cost me $1440 that I never should have had to pay. Melissa came in and saved the day. She was extremely helpful in helping me navigate between the VW service dept and VW extended warranty to submit proper paperwork and receive reimbursement. Through Melissa, we were able to identify the issue and actually fix the car shaking issue as well. Unfortunately the extended warranty only reimbursed about $840 of the $1440, so I was still $600 short due to Jason's mistake. However, Boris helped with this (story below). Later on I decided to sell my car to VW Evanston. And to be honest the only reason I even considered selling my car here was because of my positive experience and help from Melissa. Boris was very helpful and kept in contact with me. Boris was very good about phone calls ie following up and answering his phone. Once I decided to sell the car, he made the process very easy. On top of that I had told Boris about Jason's mistake costing me $600 and we were able to factor that into my car sale to VW evanston. Once an appointment time was set, I came in, worked with Ian Edmonson, and was helped promptly and very efficiently. Ian explained everything well and was really helpful. The process was painless, and I am happy with my car sale price and the overall process. Overall, I am annoyed that so much headache could have been avoided if Jason Goodnight had actually checked my extended warranty when I asked him. However, I am extremely thankful to Melissa De La Rosa and she should be commended with her hard work and ability to navigate the system of the service department and extended warranty. Melissa should also be commended on her patience as I was very frustrated at times due to Jason's mistakes, and Melissa was always professional and polite even when she did not have to be. Melissa really saved the day for me and many many thousands of dollars. Thank you, Melissa!

Seen the new Audi Q8 at the auto show. Set up a test drive with Fletcher Jones Audi. When I walked in I was paired up with AUDI brand specialist Matt Kahn. From the get go Matt was very professional and very aware of all the specs of the vehicle I was looking for. During the test drive Matt showed me all the technical details and after the test drive Matt showed me literally everything from top to bottom. He took his time, we spent hours going over the fine details of the car. I was so amazed by his professionalism and knowledge that I immediately knew I wanted to purchase the vehicle. Matt made it very easy for me guiding me all the way. During the course the sale manager Zach P. approached me and greeted me and assured me that I would be getting great service. Then I was greeted by the finance manager Jason O. Who also went out of his way to make me feel comfortable. All in all I definitely recommend Fletcher Jones Audi. This is my 3rd vehicle purchase from Fletcher Jones Audi, and I will continue to buy from this dealer especially with great staff like Audi brand specialist Matt Kahn, sales manager Zach P. And finance manager Jason O.

As a first time car buyer, I was very nervous about the experience of buying a car on my own. From the time I arrived I was treated with kindness and respect. The sales person who helped me was friendly and helpful and soon put me at ease. I was able to test drive the car and go through the purchase process in a very timely manner. Although it is never easy to make such a big, important purchase, by the time I left the dealership, i felt good about my decision to buy the car.

Wow came in for a test drive. Met with Raphael. Who’s the sales manager at Fletcher Jones Audi. What kind friendly knowledgeable expert service I received from Raphael I must say. After a great experience, Raphael referred me to Audi Sales Specialist Melinda. We did a test drive and Melinda knew all about the product I was looking for. She answered all my questions and was very knowledgeable and she even showed me things about the vehicle I had no idea of. I was blown away with Melinda. Once we returned to the dealer, I met with Audi New Car Sales Manager Gabriel who again treated me like family. He too was very friendly and answered all my questions. In the end I came in for a test drive and walked out with my fourth Audi from Fletcher Jones Audi. This dealership treated me and my wife like family yet again. Anyone who’s looking for a Audi I strongly recommend that you visit Fletch Jones Audi.

Very friendly and knowledgeable sales team! We spoke about all the options for purchasing and left feeling like we were equipped with the right information to think through our buying decision. We will be back.

Such a professional and friendly place to buy your next car! Lainie was fantastic! Very responsive, respectful, well-informed, and patient. Great saleswomen! I highly recommend her! Everybody there was friendly and helpful! I couldn't be happier!

My first Audi experience and I used the new Audi Exchange store in St. Charles. Erin was a great sales contact and the rest of the management team involved (Josh and Jason) were very helpful. I am enjoying my new Audi Q3 S-line 45.

I just wanted to reach out and express my wife and my satisfaction with Continental Audi - working with Omar, Josh, and Dan was a delight! We both feel that this was the best car buying experience we've had. Omar is a quality salesman and even better person -- Josh was very easy to work with and explained everything well -- the same can be said about Dan - there is so much to explain with such a great vehicle, but he did it with patience - couldn't ask for better or more! We highly recommend Continental Audi of Naperville!

I went to purchase a vehicle I seen online, when I arrived the vehicle was sold . I felt frustrated at the fact that nobody had the consideration to contact me and let me know before I drove an hour away from home. The sales manager was very apologetic about the issue and showed me a similar car . I considered getting the vehicle and because of the inconvenience he dropped the asking price. I ended up purchasing the vehicle so overall , it all worked out.

I recently had a great experience, we had gone to another Audi dealership where my wife was attempting to buy an Audi and was not treated well at all. So we ended up here, they were so down to earth and low pressure that we bought the car from Continental. The buying experience from Josh in the finance office, to Shane the sales manager and Jeff our sales professional was so easy we bought a second car within a week. I highly recommend this dealership, as they are ethical and great to deal with and above all fair. I will buy from them again! Thanks to everyone at Continental, we are enjoying our Allroad and Q8!!!!