Used 2019 Audi Q3 for Sale

I've been buying and leasing cars for 10 years now and I have seen dealers in many different states, including north and south of the Mason Dixon line. I love cars, but I've never enjoyed a single second I ever spent in a dealership. Walking into Audi Hawthorne was like walking into a spaceship. Everything was clean, a salesperson (Aniello DeVita) saw me within 2 minutes of arrival on a Saturday. I knew what I was looking for, but I had a strict budget and a fiance who was very particular about the car we were getting. I test drove two vehicles by myself the first Saturday. Aniello and I emailed all week and found cars that fit my profile and scheduled the test drives. I showed up the following Saturday with my fiance and Aniello had three vehicles gassed up and ready for us to drive. We each drove the Audi S5, SQ5, and the S3. After we test drove them all, my fiance decided she wanted to try the S5 again and Aniello gladly obliged. We decided that the S3 was our best option for our budget and performance needs. I also had two months left on my GTI lease, which Audi Hawthorne helped close off and take in early. VW->Audi is a logical upgrade. Next came the options, and boy was that difficult. One of the main concerns was the sound system. After having custom audio in all my cars, I was a bit spoiled with sound quality. We tested out stock and upgraded audio system on various models, even blasting music on the dealership floor to make sure we liked it. No issues from anyone! They understand that when you're buying a $50k car, every little bit matters. Aniello and the General Manager, Nick Belli, worked hard with me to find vehicles that had the options that I wanted, and we found one.. Unfortunately, that dealership refused to ship the car over. Nick and Aniello knew how much I wanted the S3 on the showroom floor, and they made me an offer on it that I accepted. All in all, we exchanged a quick phone call and we had a pickup date. The car was in the bay ready for us, license plated and all. We had a quick chat with Paola in finance and purchased the additional AudiCare (you should really do this, highly recommended). Paperwork all signed in less than 20 minutes and we were ready to go. Chris Gelletich was really nice and helped walk my fiance around all the options of the car. Luckily, I already read the manual before even picking it up! He walked her through bluetooth, camera, GPS, options, etc. He was really nice to work with and will surely end up in sales soon! All in all, a truly fantastic experience at this dealership. I've been to quite a few and dealt with so many unprofessional sales people. Not once did I receive an unwanted phone call. Not once was anything pushed on to me. Not once did I feel like my request was too much. The coffee is delicious too, so I wouldn't mind waiting there for Service. Thanks Audi Hawthorne! Aniello, Nick, Paola, and Chris, you guys are stars!

We almost bought a used Maserati at another dealer, but didn't primarily due to the trade value of our car. We saw another car very similar on line at Hoffman and drove almost 2 hours to see it. We dealt with Edward who was extremely professional and courteous. I had my facts at hand and said I'm very interested if we can make a deal happen. It was a very short and direct process. He came back with an offer that exceeded anything else we found. We both said that let's not waste time and avoid the typical used car negotiations. He did it. We picked up,the car today and every items I requested to be done was DONE? A GREAT EXPERIENCE AND EVERY DETAIL WAS DONE TO PERFECTION. When I ready for another car, this is the first place I'm going.

I was impressed by the professionalism, courtesy and understanding that Mr. Tom Drzal showed me. He made feel like he understood my position and time constraints and made the process quick and easy. Tom also ensured I received the car I wanted.

This dealership was wonderful to work with. They went above and beyond to help find the Audi I was looking for.

Mr Ray was very helpful to answer all my questions, very patient and walk me trough the all process. I would definitely will recommend this deale.

This was the most amazing car buying experience ever. I onlybwent in to look at a new Boxter and ended up leaving with an upgrade to the 718 S. My salesman was Nate, and he was absolutely amazing. His passion for these cars, along with his incredible knowledge of them, sold me. I had no intention of buying today. He took me for a test drive and I was sold. He was so fun to work with. Davin in finance made the paperwork so incredibly easy and fast. He is truly a master at his task and I was so grateful. I'm beyond thrilled with the customer service experience and would highly recommend this dealership!

Great place for service, very friendly staff and very helpful. Audi South Coast is the BEST.

We had a wonderful experience again at Audi of Beverly Hills. We are going on a trip and at the last moment wanted to have our car serviced, They fit us in. Since they had already committed their loaner cars they had one of their staff drive us home (it was only about a mile). They were able to complete the job on that day. Our service manager, Ken Kritzer, kept us informed of the progress, and called in the afternoon to say that the only extra thing he suggested was to have the tires rotated and the car would be finished by 5:00 PM. We trust Ken completely as he has been our service manager for over 20 years. He has been especially helpful at showing us how to use the advanced technology of the car. Recently, when we couldn't figure out how to turn off the 'need air in tires' warning after we had put air in the tires, even though very busy, he came out to the parking lot, solved the problem, and showed us how to handle it in the future. I wouldn't take my car anywhere else. Courteous, helpful, and service you can count on.

Service manager, Eric Smith, went above and beyond to accommodate us. Responsive, courteous, and professional, Eric and his team made sure our needs were met. Audi should take note of this exceptional, customer focused approach as a role model for all of their other dealerships. Great job and thank you.

Ahres did and excellent job handling the service needs for my 2016 Audi A7. He was courteous, professional and respectful. The process was smooth and I can???t tell you how much I appreciate the excellent quality service. He was able to help me clearly explain the issues, resolve them and keep the process simple. This level of service goes a long way in future purchases and service needs. Having someone I can trust who is capable and experienced in handling these issues gives me peace of mind when purchasing and Audi. Not all dealers are like this and Ahres by far was the best service advisor I???ve had with any car. It makes a difference when deciding on my next vehicle! He was very efficient and John the other advisor was also there to help make the process smooth like arranging for the rental car even though he didn???t have to (some advisors just sit in there chair and stare into space when they aren???t busy with their own customer). These guys are awesome, thank you again!

Matt and the team at Audi of Palo Alto went above and beyond my expectations. i arrived after their service center was closed via a tow truck at 6:30pm. I am not an exisitng customer yet Matt gave me one of their 2018 Audi A4 courtesy cars for my long drive home to Mill Valley. After we discovered they discovered the irreparable damage to the engine of my Audi A6. Matt did not pressure on me and together we filed a succesful claim with Audi of North America as the faulty fuel injector that caused all the sequential damage was under warranty . The result : a brand new engine courtesy of Audi and Matt did not even charge me for the courtesy vehicle I had over two weeks. I know where I will be going to purchase my next Audi!

This was my first time utilizing the service center of this dealership. I was overall impressed with the professionalism and efficiency. It???s important to note that the visit was for a basic warranty maintenance check, so not challenging in terms of priblem solving, etc. I was impressed with the small customer focused touches that make a difference- such as offering bottled water and calling Uber???s for transportation during the service time The only area for improvement (I???d take off just 1/2 Star) is the return transportation. The service rep texted letting me know my car was ready and asking for my address to transport me back. I replied immediately, and advised that my phone was about to die, but heard nothing for 20 minutes so called my own Uber back. If this is the mechanism for customer transportation, the response should be timely. Otherwise everything was great!

I was looking for the Jaguar 25t XE model on a Friday afternoon, I was greeted by Dean at the door he was very polite. I explained to Dean what I was looking for and wanted to learn about my options. Dean immediately knew his inventory and before you know it I was outside without wasting any time looking at 4 different vehicles. I was alone at the while my wife was working and for that reason I was not in a position to purchase A car. However, being a Jaguar owner already my wife knew what vehicle she wanted. We went back to Dean's office and negotiated a price, Dean worked very hard with the sale's manager (Jonathan Russo) to accommodate me, so I made a quick phone call and before you know it the wife approved and I was buying a car. I asked Dean to touch up 3 minor nick's on the front bumper and he did, when we picked up our car on the following Tuesday the car looked brand new. Our experience believe it or not got even better after we left the dealership, on the Monday after the weekend we were greeted with a beautiful flower arrangement, thank you very much Dean Dubbin and Jason Reidel you both truly went over and above. Next, my wife and I had the opportunity to meet Tyler Mastallo. at our home here in Naples FL. Tyler went through all the features that the car offered and did not leave our home until we were satisfied. Tyler even took the time with me and asked if I had any questions with my 2017 XF Jaguar that I am now driving. I have to say I have worked in retail for 35 years in my career, 25 years in management, I truly believe that Tyler will be GM of this deal ship one day in his future. Watch out Jason Reidel you have Tyler on your team, Thank you Naples Jaguar for such a great experience. W Costa

My experience recently at Audi of queens was fantastic . Everyone there was so hospitable from the moment I walk in , they were very curtious and friendly especially the service department manager Louis ! They had me in and out of there with a loaner car in 20 minutes , I really don't think it can get any better than this , keep up the great work ! Gjelosh Bojaj

Received service second to none. All staff welcome you once you arrive. I need to specifically mention Louis Del Balzo and David Bitterhoff. These 2 individuals make the service department. Service is outstandingl and my next purchase [R8] will be with Audi Queens.

Best overall service experience ever. A dealership and crew which has a total commitment to a world class customer experience. Brand new state of the art facility is fully equipped for all service and purchase needs. Highly recommended!

Mr. Rick Cavender met with us briefly last week and said, "I hope we can own your business." We took the advise and met with Ariel Esparza, Malo Payne and Tony Osburn. They went out of their way and went above and beyond their call of duty. We left the dealership at 9:18 p.m. yesterday. I can only say that the customer service was amazing and they really worked with us on all aspects from the car detailing, financing and so much more. Thank you for making our experience a memorable one!!! I am happy to report that I am in a 2016 Q3 and I love it!