Used 2020 Audi Q5 for sale in Morton Grove, IL

Aleks in sales took great care in making our experience selecting a used coupe a special one! He was ready and willing to do back-to-back comparison and test drives of each car we were considering. Aleks also has a deep knowledge in the features and specs of each model. It really is a treat working with a true car guy who loves his job! Seriously, work with Aleks if you are in the market for any type of European vehicle, he knows all of the marques inside and out. When we had the car picked out, sales manager Steve and finance manager Gene were helpful and professional, as well as being willing to put in as much time as needed to get things done. We love our new car and thank the team here for their help in making it happen. It's a blessing to get to do business with nice people and leave in a beautiful vehicle.

Q5 is an excellent car comfortable, luxurious interior, beautiful exterior design, and, most importantly, reliability. I am amazed that at the third maintenance, Audi service did not rotate the tires; after three years, all tires are in balance and well aligned.

Andre is top level. Knowledgeable and is a man of his word! Good communication with him and the Morton Grove family made my purchase possible.

Needed something large enough to haul grandkids but still sporty and fun to drive. THIS is it! The Q5 meets all expectations with luxury included.

I worked with Tom P. He was very nice, straightforward and helped us have a great experience even while purchasing with a 5 yo & 4 yo with us. I didn’t love that it was required to finance with the company, but even with that, they were open to negotiation so we walked away feeling like we got a fair deal.

The Q5 just does most things right. Fuel economy runs about 18-19 in town and 30 highway (4-Cyl.) Acceleration is very strong. Very comfortable and steering response is typical Audi - not numb but not overly strong feed road feel either - better than our previous BMW X3. Seems to have less storage in the cabin than the X3. Owned for just over 1 year. Reliability has been good. Foot sensing hatch opener can be finicky at times but no other problems. No rattles or other issues. Lane keeping is not as good as Mercedes E-class but gets the job done.

Bill was outstanding. Never felt pressured and was very patient. Would highly recommend him for your auto buying needs. Bill takes away all the negative things associated with the car buying process.

DRIVES BEAUTIFULLY , GREAT STYLE AND QUALITY OF INTERIOR AND EXTERIOR. WONDERFUL SOUND SYSTEM WITH BANG AND OLFSON. NAV SYSTEM WORKS GREAT. SMOOTH RIDE AND GOOD GAS MILEAGE. JUST LOVE THIS CAR

We had been searching causally for a few months for a plug in hybrid suv. We had toured a bunch of different brands and nothing felt right. We made an appt to see one at this dealership and we’re blown away. The team gave us our most in depth tour (over 2 hours ), helped us navigate finances and find the perfect vehicle. We loved working with Wesley and Jazmin. We’re based in the city, but found the dealership so easy to get to. As young professionals, this was our first big car purchase and know it won’t be out last with this team.

Still in the honeymoon stage. Just leased and absolutely love it. Gas mileage is amazing. Interior space is great and my husband likes to drive it as well. Thumbs up

Purchased a vehicle recently & couldn't be happier. Kyle was very helpful with getting me the best deal possible. The General Sales Manager Vic made sure the process was as smooth & easy as possible. Highly Recommend!

Wow came in for a test drive. Met with Raphael. Who’s the sales manager at Fletcher Jones Audi. What kind friendly knowledgeable expert service I received from Raphael I must say. After a great experience, Raphael referred me to Audi Sales Specialist Melinda. We did a test drive and Melinda knew all about the product I was looking for. She answered all my questions and was very knowledgeable and she even showed me things about the vehicle I had no idea of. I was blown away with Melinda. Once we returned to the dealer, I met with Audi New Car Sales Manager Gabriel who again treated me like family. He too was very friendly and answered all my questions. In the end I came in for a test drive and walked out with my fourth Audi from Fletcher Jones Audi. This dealership treated me and my wife like family yet again. Anyone who’s looking for a Audi I strongly recommend that you visit Fletch Jones Audi.

My salesperson Dan along with the finance manager Fabian were both fantastic. The used Car I called about was cleaned and ready when I arrived. The negotiation process was smooth and honest with little pressure and no bs involved. Came to a fair agreement quickly. The finance process was also handled timely and professionally. The whole process was a whole lot better than the previous dealer I went to who tried to steal my money with by lying and adding fees and other things.

Everything is being wiped down every few minutes. Rebecca in service got my car done fast and it was sanitized. Coupons online saved me a bunch of money.

I would highly recommend woodfield Acura...they have very accommodating and wonderful staff members. I would refer them to my friends and family. John was wonderful!!!

I live in NYC and bought this car remotely, I would HIGHLY recommend this dealership. They are VERY customer-focused and an overall high quality organization.

Amazing all around. I went to other dealers in the area who worked 1980s style of the back and forth routine with the manager. Other dealers had no inventory and poor sales people. These guys were amazing start to finish - Tyler and Brian made sure our experience was amazing and the finance team took us through all the details. They were so good we leased 2 Jeep Grand Wagoneers. They also worked with us on payments (no other dealers in the area even made an effort that wasn't ridiculous). Skip the hassle with the others and go straight to Dupage for the best experience!

I had an issue with my A.C,had earlier taken it to some mechanic but they couldn't fix it so I thought of taking it to Metro Ford.They were able to detect the problem after some diagnosis and the problem was eventually fixed.These guys have good customer service and their waiting area is really nice.

The service department was great. I have an Infotainment System issue. Further, I am an Electical Engineer who sold semiconductors to US Automotive for 10 years. I liked how my intake contact was handled AND the methodology my service tech uses to diagnose my issues. Most/all should be resolved with the 8/18/23 s/w ?bug fix? release (provided the MFG S/W engineers got it right this time).

I recently had a great experience, we had gone to another Audi dealership where my wife was attempting to buy an Audi and was not treated well at all. So we ended up here, they were so down to earth and low pressure that we bought the car from Continental. The buying experience from Josh in the finance office, to Shane the sales manager and Jeff our sales professional was so easy we bought a second car within a week. I highly recommend this dealership, as they are ethical and great to deal with and above all fair. I will buy from them again! Thanks to everyone at Continental, we are enjoying our Allroad and Q8!!!!

Malin went above and beyond expectations! This is our second time working with him and I would highly recommend him to friends and family. Thank you Malin!!

Erin and the rest of the sales team were amazing. They made the car buying process very easy and comfortable. I highly recommend Erin and the rest of the Audi Exchange team in St.Charles.