Quite impressed with the service and quality of cars at Lexus of Madison. Kevin and everyone where very friendly and Professional. They have a technician explain all electronic functions in the car.
So far so good.
by Griff from New Port Richey, FL
December 27, 2018
We lost two vehicles to Hurricane Erma in 2017, a F-150 and an Audi A4.
In need of a new vehicle we opted for a Certified 2016 Audi Q5 Premium Plus. The performance is not as good as the A4, but the Q5 is more useful, since we have only one vehicle instead of two. The Q5 had 23000 miles, and came with 6 yr 100,000 mi extended warranty. We have had for over a year and all is well we have no problems, save for the 35,000 mi service and 2 recall repairs.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Great vehicle and reliable
by Amy from poughkeepsie
January 7, 2019
Reliable great on gas definitely a family car very spacious and no real problems with the car. Normal maintenance is expected. I will always recommend Audi
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
great room and great to drive
by Bones from St. Paul, Minnesota
October 31, 2018
Great room for family and great to drive comfortably. Wanted the car to have light color interior and it was tan and white car exterior. Great car for the family.
My experience with carvana was and still is very good. I wanted to sell my can a few months ago and Madison was super nice. Undirtunately I had to cancel the sell bc of personal reasons. Now I???m again in the process of selling and Madison is super patient with me and so nice!
Great Car Lots of fun, Tech and luxury
by tshrtkng from Massapequa, NY
December 24, 2018
This car has it all
The Tech is second to none
Performance is great
Ride is good and gas mileage is ok too
service is on par with Mercedes and BMW
I posted my car on Craigslist. Never heard of Caravana before. Tom Perkins called me and told me about Caravan. He send me the link. Put a few information and walaaa, got my reasonable offer for my car. I attached a picture of my drivers license and the title of the car on the website. Made appointment to have them pick up the car, gave me my check......done. Seriously, it was that easy. Tom Perkins followed up the whole time with a text how the process is going. Best service. If you want sell your car with no hassle, go with Caravan. Thanks for the best service Tom.
Q5 is the best vehicle
by Judy from PEORIA
November 15, 2018
This vehicle meets exceeds all expectations as we test drove several names prior to our decision to purchase the Audi Q5 this is the only vehicle that we went back to. As we had two 2012s and in 2015 we traded for two 2015s
We have purchased 4 Mercedes-Benz and absolutely love the sales team (Tony!) and the service team (Jody, Cathi, Sam). I've been to other dealers and service places, and Zimbrick European is light years better! You never have to worry or second guess what they are saying. They also keep you super informed on how you car is doing with super detailed reports. I love the text communication and payment options-makes picking car up so convenient. We had an older car with high miles that developed issues, and they helped us out going above and beyond to minimize the stress...and eventually taking that one on trade for a new one! I don't trust anyone with our cars, except the folks here!
The best car
by Akon123 from Las vegas nv
November 13, 2018
Very spacious, Drives and looks amazing I will miss this car. I needed to down size there is nothing wrong with this car. You w
I recently purchased a certified pre-owned Mercedes through Derek Austin and I'm extremely happy. The buying process was smooth and painless. I knew what I wanted before I had got there and he answered all my questions quickly to help me make mind up. I would recommend anyone to go through him.
Don't think twice, buy an Audi!
by audimuse from Lowertown, St Paul, MN
September 24, 2018
I've owned Mercedes, Porche's & BMW's...was intent on buying a Volvo and purchased an Audi. The Q5 had me at "Hello". Love the ride, handling, package options and understated elegance. *Reliability rated"Good" only because I have only had the vehicle 5 days.
When I leave my vehicle to be serviced at Zimbrick European I never have to worry. The crew there always have my loaner vehicle ready for me to pick up and service is always above standards. My service manager Sam is always very pleasant to work with. His kind deminor and knowable background are evident in our flawless service discussions. The complimentary car wash is always a plus a well. I would give Zimbrick European a 5 star overall rating.
New Audi Q5 TDI
by Jerry from Portland, Oregon
August 19, 2018
New 2016 Audi Q5 TDI
Purchased a new 2016 Audi Q5 Diesel that was recently released after the EPA approved Audi's "fix".
The vehicle is very refined and has lot's of power.
It does suffer from significant turbo lag post fix, however, the power and fuel economy compensates for the turbo lag.
Best measured tank is 34 mpg and worst is 26 mpg. Technology is dated or missing compared to 2018 compact mainstream suvs, but the refinement makes up for it.
If outstanding was available that is how I would rate this dealership. Staff is truly amazing with sales and service second to none. Tony LaBerge always takes the time to answer my questions and ensures that he keeps me informed on topics of interest. Facilities are always clean with a excellent selection of cars available. If you are looking for a Mercedes Benz, Audi, Porsche, Smart or Sprinter I highly recommend Zimbrick European.
This is the 4th Audi we have leased
by ALeeS from Ballwin, MO
January 10, 2019
Excellent quality inside and out. A pleasure to drive. Great service from West County Audi. Performance exceeds my expectations to the max. Like to be seen driving this car.
Everything went very smoothly. I did most of my research online, so the sales process went smooth/quick. Everyone was very friendly and went out of their way to make me feel like a valued customer. Alex and Julie were both great!
HUD windshield bad design
by Ron C from Durango CO
January 10, 2019
The more expensive model with heads up display uses a different windshield that passes excessive passive solar heat and places reflection at eye level driving. Not a good vehicle unless you are working on your tan or need an additional heater. A/C on full when driving on 70 degree day in Colorado.
Fantastic Car! I think the best value for money in the luxury crossover SUV segment, its real competition is really the BMW X3 (which I did not test drive). Really purchased for its safety features, but plenty luxurious and the drive/engine is fantastic, esp. in sport mode. Granted, first audi (or german luxury vehicle purchase) but could not be more thrilled!
After much research and dealership visits, I found the Audi Q5 to be the best in it's when compared to Volvo XC60, BMW X3, and Jaguar. Jaguar was completely out of price range compared to what was already loaded in the Audi Q5 and had what I believed to be an outdated infotainment system, it was not very user friendly. Although I liked the Volvo and its technology, I felt the design of the car to be underwhelming as well as being a slight grade in finishes below the Audi. As for BMW, the ride was just as smooth as the Audi, however, the BMW did not have the quattro handling system (neither did the rest) like the Audi. The Audi came with the options I wanted at a $2-3,000 less MSRP than the BMW. Also, a BMW with the no run-flat option tire is not readily available on the dealer's lot and has to be searched for or factory built. In all respects, the Audi Q5 just came out on top and the dealers were more willing to make a deal than the other brands.
Thanks Charlie for coming in during your day-off to offer me this amazing vehicle! I highly recommend Charlie for your next vehicle purchase! Enjoy!
Comfortable and powerful.
by ARG from Atlanta, GA
November 1, 2018
fun car. Handles nicely in rain and snow with all season tires . Mine came with summer tires new (don’t know why). Had to replace them at 9k
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