Used Audi Q5 for sale near Sheffield Lake, OH

Steevy was GREAT! He went above and beyond to get me in my dream truck. He worked with my wishlist list and my budget. The process was seamless and quick. This is my second purchase from North Coast West Cleveland and both experiences were amazing. Won’t buy anywhere else!

Q5 is a very comfortable & great performance vehicle. The Prestige model has options that other manufacturers only wish for & gets great gas mileage street & highway .

Matt Shinn is very knowledgeable and professional. He went above and beyond to get us into our new GLE 53. Delivery was smooth, painless, and efficient. He is a great communicator and very accessible. We will definitely be customers for life.

Q5 is an excellent car comfortable, luxurious interior, beautiful exterior design, and, most importantly, reliability. I am amazed that at the third maintenance, Audi service did not rotate the tires; after three years, all tires are in balance and well aligned.

I purchased a 2016 Range Rover from these guys sight unseen, and from day one the entire staff lead by Natalie and Craig were very honest and professional, which is a rare thing these days. They were very genuine and accommodating throughout the entire process. They are truly good people who understand, that it's not just about selling the car, but building lasting relationships, and I would strongly recommend them to anyone looking to purchase a good used vehicle. Their customer service is second to none, and their service department follow their lead in striving for excellence. Superb Job Guys!

Needed something large enough to haul grandkids but still sporty and fun to drive. THIS is it! The Q5 meets all expectations with luxury included.

My daughter and I have taken her car in for a couple repairs. Pam is the best. Sges always friendly, helpful, and informative about things I ask. Highly recommend raking your car for service here. Be sure to see Pam. Sges great!!!!

This is the quietest interior at 70 MPH that I have ever known. It is also very powerful and a joy to drive It handles like a sports car staying flat in turns at high speed and going exactly where you point it like it's glued to the road with no tire sequel . It's an amazing car and after owning more that 65 cars over the years this is by far the best.

Prompt in initial request for information. Very helpful throughout the process. Would work with this company again. Steve was extremely helpful!

Having now over 202,000 miles I can say this is a great car to own and drive. Friends never believe the mileage that is on the car because it rides and drives so amazing. The interior quality of materials and fitment are also exceptional and have held up perfectly over the years. These cars do require maintenance but if properly taken care of they will last a long time and be very reliable!

Dominic was a great salesman and wonderful help. He made sure I got the car I wanted and a good deal as well I would definitely recommend him!

Bought mine in 2025 with rather low miles on it (offerred by dealership as a CPO with 18 months left). It feels luxurious inside and is pretty quiet. I'd say it was really beautiful but the way the infotainment screed is situated on the dash it sorta looks like it was just stuck there. Still, it works really well and supports CarPlay which works seemlessly. I didn't buy this car to watch movies lol. Back seats are comfy but there is a raised floor channel which seems odd; you definitely would't put a fifth adult in the middle. Still, the rear seat pass-through is cool and accomodates my skis. With read seats flipped down the total cargo space is acceptable but by no means best in class. I'm no speed demon so the 2.0 turbo is plenty for me considering the weight of the car. It handles well but it's not an Ultimate Driving Machine experience. . Mostly I'm impressed with ride quality and interior cabin sound level. The stock stereo is so-so and I tried the upgraded B&O system and it wasn't remarkable either. I am impressed with highway fuel economy near 35mpg. I did not purchase addtl maintenace and strongly recommend you change fluids waaay more often than mfr's specifications.

Very straight forward and willing to answer all questions even before you ask. This is the main reason I got my Honda Element EX from them. They made it easy for me to make this purchase, quick fast and easy.

I was very unsure about stepping out get a car that I will own without a co signer I’m very grateful I was able to do it by myself

Rosaliz was absolutely amazing, she was so honest and thorough and SO funny. She was extremely personable and relatable, I am so happy with my Camry. I would highly recommend her for anyone looking to make a good deal. Thank you so much Rosaliz!!

I bought my q5 brand new. So far so good, no issues and I've got 45000 kms on it. Unfortunately it had to go in for a few recalls but it's cleared and mine passes. I'm still iffy about those recalls, the piston rod worries me the most. Aside from my worries, very attractive vehicle. I got the beige interior and it looks more special that way. The performance is more than enough for an suv that size. I had to get new tires this year, so I was surprised at how fast this SUV chews away at tires. You do have to rotate the tires every year or they just wear out differently. I'm happy I got it in 2022 because the 2025 being $20 grand more is pushing it for the spec I have. So far its been nothing but oil changes. I don't have any issues yet and I don't expect any. Oh and this vehicle in the snow is superb!!! You'll never get stuck that's for sure. As for breaking, if you have good tires it's good.

Been using this dealership for 10+ years great place to go I recommend all family and friends When it?s time for my next vehicle, this will be my first stop for sure

The interior is gorgeous and I love all of the fun “toys”! I drove everything from the BMW X5 to the Lincoln Aviator and this was my favorite car to drive. It’s amazing!

It’s a very laid back dealership no pressure salesman and a nice selection of vehicles. I didn’t buy the original vehicle I went to look at but the salesman showed me other things within my price range. I did purchase a vehicle from them and I love it very clean and well maintained. Finance was straightforward and easy my credit isn’t the greatest but they got me approved for a rate that was even with my credit union. I would consider going back to them in the future.

Best car I have purchased next to my Lancer. Darrell Waltrip Buick Franklin Tennessee best dealership in town. They will always get my business plus more

EDIT FOR PREVIOUS REVIEW I previously left a 1 star review. Alan reached out the following morning and worked everything out with the pricing. I actually drove up the next day and purchased the new 2026 Traverse. Thank you Alan for reaching out. Huge thanks to Mo S. for being an awesome sales guy. Signing paperwork was very easy. The whole process was perfect after getting past the initial pricing issue. I definitely recommend Serpentini in Strongsville

Very smooth comfortable ride. I have a Q5 2018 and so far no problem. Never thought I will get used to driving a SUV since my last car was an A6 which I kept for 13 years.

Great experience- 100% online deal. Very smooth and informative. Even did a FaceTime walk around of the vehicle. Have been in touch after the sell and nothing but praise for Alex. Super helpful and always responds. Thanks guys.

Love this car and model have owned 2 Q5’s reliable one of mine had 195,000 miles and still no check engine lights or major repairs had to be done on it. Can’t stress enough how much I love this car! I do wish though the premium model came with the backup camera and the lane assist but that’s only in the premium plus models.

Amazing customer service Alex and Steve were so great treat you like family. I bought a Subaru Impreza 2008 with low mileage it had some maintenance issues they took care of it immediately I'm very happy.

Needed a car , always wanted one , now i do . Fab to drive around in . Tight steering , decent power . great audio system .

I want to especially admit Lorena Hetruc- she's just incredible, that's always a pleasure to deal with her. I'm impressed with her professionalism and customer care. She's very attentive to detail, kindly provides answers to all my questions, and even after the purchase she keeps in touch to find out if everything works well and if there are no complains. She's the best and the most beautiful sales person I've ever worked with! Great job!

The perfect car for our needs: a small SUV with relatively high (4400 lbs) towing capacity. Only the BMW X3 has the same combination. The Q5 is well appointed with high quality materials. It feels very solid on the road, with adjustable driving modes (dynamic, comfort, etc.). It has surprising power for a 4-cylinder engine and surprisingly good fuel economy. We purchased this vehicle used with some remaining factory warranty, which we haven't yet needed--all systems are working perfectly.

Great always! From the purchase to the service and repair, I will always choose Subaru. Quick, efficient, and easy to make an appointment either on the app or call in.

Been a Audi customer 3 decades. The Q5 is my 2nd SUV purchase & is above & beyond comfortable,quiet & spacious . Audi Brooklyn NYC always goes the extra mile to please the customer.