Used Audi Q5 for Sale in Washington, VA

David McNeil is a great Service Advisor. He is trustworthy, empathetic, works with integrity and will point you in the right direction. Cierra is OK, too.

I had done my homework before going in. I knew exactly what the market was and what I wanted. At Virginia Auto Trader Company I found something I had not found in the other 6 dealerships I had checked out in the past few weeks, and that was honesty! I purchased the car I loved, I'm very happy with it, and I have already recommended this dealership to the people I know.

I love my Q5. It has all of the features that you would expect from an Audi, and it definitely had the power when you ask it to go.

Elena, Elena, Elena. She's all you need. I was given the wrong time when service was closing. Drove 1.5 hours from Fredericksburg (rain traffic) and was a little frustrated when finding out they were about to close in 30 min. I had a list of things needing to be done to my S5. I needed my car specifically for work, so, getting a loaner wasn't high on my list of things I wanted. In comes Elena. Her attitude, professionalism, attention to detail, and willingness to help was nothing short of impeccable. She saved the day. She found a technician for me, stayed 2 hours past the closing time, and made sure I was in the loop with everything. Based on that ONE experience with her, because first impressions are everything, she's my go to for anything at the dealership now. Hats off to Elena for an amazing job.

I really like how this vehicle drives so well, very smooth, responsive, and extremely comfortable drive. The exterior and exterior of the Q5 is beautiful. I do wish it had the touchscreen option however in this SUV with its infotainment system I don’t miss that option too much. The panoramic sunroof is a great feature. I definitely would recommend this vehicle to others.

After visiting 4 dealership in one day, we found the right sales person, Hassan Chehouri and the perfect car for us, an Audi A7. Hassan's attention to detail and customer focus allowed us to drive away with a car that we feel is an upgrade from our 5 series. Purchases are made from people not dealerships. I feel our financial rep was equally instrumental with this purchase. DaVaughn Paige personalized a finance package that was mutually beneficial. He presented mult options for us the choose from and guided us to the best solution. My future car purchases will be done with these two people, hopefully from Audi of Arlington.

The 2016/2017 models were the bulk of my test driving. Ended up buying the 2016 Q5 2.0 Premium Plus with ~25k miles on it. Handled like a dream, technology package is great, and gets pretty good mileage. Certified Pre-Owned is the way to go as you can get original warranty as well as the comfort knowing that the car has undergone all of the relevant inspections. Overall great car with good price and resale value.

My husband and I have bought numerous vehicles from Alexandria Volkswagen and this last experience on Saturday, 10/28, was just as great as all the previous experiences we've had there. Our sales representative, Brett, was so patient with us as we looked at and questioned him on several different vehicles and drove two different ones. He spent a lot of time walking us through options, financing, and with our trade-in. This was the second vehicle we bought with Brett, and I would definitely recommend him to others. Shilo and Ene were also great while talking numbers and reviewing multiples buying and leasing scenarios. Everyone at the dealership was pleasant and helpful.

fun car. Handles nicely in rain and snow with all season tires . Mine came with summer tires new (don’t know why). Had to replace them at 9k

I was well received by Jennifer, and she helped me throughout the whole service process. She has such an amazing personality, her smile was convincing to let me know I could trust her. She gave me an estimated time and my car was finished before the time. I was very satisfied, the techs that worked on my car should be highly rewarded. May Jennifer continue doing such an excellent job with the clients! Her beautiful smile and polite manner shall take her far! I love Koons toyota!

Safest car I’ve driven. Nice handling and lots of power. Could use better positioned cup holders. It’s really fun to drive stable and comfortable too

My husband told me about Carvana from a commercial ad he heard/saw. I laughed about it and said 'yah right, there's gotta be a hitch somewhere'. A few weeks later, he brought up Carvana again....curious, I decided to check it out online. The key words there was 'check it out'. I ended up buying a vehicle a couple hours later. Yeup, it was just like that. No hassle, no hidden costs or agendas. So after reviewing everything on the site, I started looking at minivans....I started falling in love with minivans....I started buying minivans....all through carvana. Once I locked in the one I wanted, I went through the credit process, documentation process, and pick up date (I chose pick up - because at this point, I still felt a little 'leary' about the whole deal'. It was so simple, and so honest, and so real. Over the course of the next 24 hours, all my submitted documents were approved and we just had two days to go to pick up the new mininvan. When we got to the store, it's not like a dealership with a lot, but it had three beautiful, well lit, very clean, showroom like bays that your vehicle is sitting in for your to do a complete inspection of it. It was very classy. Please note, our particular location does not have the car vending machine just yet. After passing our over check, I hopped in the car and drove it 65 miles home. She ran like a charm and I knew I had 7 days to decide if I wanted to keep her not. At day 3, although I loved her, she didn't have all the bells and whistles I truly wanted so that evening, I was back on the Carvana site, shopping for a replacement minivan....it's so easy to do when it gives you results based on your financial settings....I found the new 'her' a few hours later. I ordered her up and made the quick call explaining I was swapping and chose to have the vehicle delivered instead of going there to save time. The whole swap process took 2 days...they pulled up right to my house with my next new minivan. In my eyes, she was perfect, but I found a flaw before she was even off the truck. There was a huge bolt in the back tire. I was so disappointed. But Carvana took care of that so amazingly over the top.....they still brought her off the truck so I can check out the interior, test drive it, etc. We found a few more things that we felt should be fixed...minor things. Carvana took note of the items, and took the vehicle back on the truck but promised me (because I really wanted her that day) they would bring her back with a new tire....they kept their promise, three hours later she was back with a brand new tire, not one, but TWO brand new back tires. And they put an extra Carvana cup in the car for me. They swapped the minivans and off the old one went and there I sat with the new one. Smile ear to ear. I worked with Carvana on 6 items that we believed needed repair before committing to keep the vehicle. Carvana went above and beyond. I got an estimate for the repairs at a local shop, Carvana approved it, and within a few weeks, all repairs were completed through Carvana and I have the perfect vehicle, no hassle, no hidden agendas. And every person I dealt with on the phone or in person were ABSOLUTELY AMAZING, FRIENDLY, HELPFUL, AND JUST THE BEST!! My Carvana experience was the absolute best. I will never go back to buying a car the old 'car dealership' way. And ironically, we had bought our other vehicle from a dealership just 3 months before being introduced to Carvana. I will give one warning about buying a vehicle through Carvana this way....it can be addicting..lol :-) Yes, I still shop Carvana cars every now and then....I don't even need a car, I just love seeing what Carvana has because it was sooo simple :-) Thank you Carvana for a trememdously wonderful experience.

The car meets all my needs from a function standpoint plus it is fun to drive. It has great acceleration and body roll its negligible. Gas mileage is as advertised, which is exemplary for a car with this kind of performance. I was hesitant in buying a four cylinder engine in a vehicle of this size and weight, but the performance is so much better than the six cylinder I had in the Lexus RX350 that I had right before this car. One major plus for the Audi is it always seems to be in the right gear for accelerating from a start or on the highway. There is no lag in waiting for the transmission to shift or for the turbo to kick in. Plus there are so many ways to set the way the car for shifting, steering feedback and suspension that it is nearly impossible not to find the right setting for any given situation. Functionally, there is plenty of room for four full-sized people and luggage, boxes, golf clubs or whatever else you want to throw in the back. The only minus that I have noted so far is the lack of interior storage for small items. The glovebox is plenty big, but the console has very limited storage capacity and the doors do not have a very functional bins for storing anything larger than a sunglass case. The bin in the console is always open and the design needs some more thought. My car has the upgraded stereo, which eats up space under the floor in the rear hatch area.

Amazing experience from start to finish. Walter made the whole process seamless. Definitely appreciated his honesty and his ability to answer all of our questions! Highly recommend these guys!

Overall, it’s not a bad car. Let’s get to the nitty gritty: CONS: - Sun Shade of Panoramic Roof will break - Blower Fan for AC/Heat will corrode and break - AC compressor will fail - Cooling System will fail at water pump - Engine will leak oil - Parking Sensors on bumpers will fail - It doesn’t matter which year 3.2 Q5 you have. These things will happen if you own one. This is well documented and Audi will not cover out of warranty. - No Bluetooth Audio, only Phone Calling - Terrible GPS setup - Seat Memory only Positions itself if engine is off - Trunk cannot close remotely Now, the Pros: - Big Panoramic Roof!!!! - Incredible turning radius - Good power on freeway for passing - No Turbo = No Turbo Lag - Sport Mode wakes the car all the way up - QUATTRO will get you through almost any weather including 2 feet of snow - Parts interchangeable with other year/setup Q5s - Decent MPG (25Mpg on cruise control at 70mph) - Great Speaker system Sound - Nice Sounding Engine - Smooth and Quiet on freeway Overall, it’s fun to drive, powerful enough to get a thrill and a pretty solid car when everything is working. Just be prepared to shell out thousands of dollars should anything break.

We traded emails with Konstantin a few times over the last few weeks. The car we were interested in, had been listed since August (3 months), so we were happy to see our patience pay off, as the asking price continued to decrease. I called him in the morning to confirm the car was still available and asked him to let me know what the brakes and tire ratings were during their inspection. He quickly gathered the information and passed it on. We met and test drove the car. He was not pushy. Left us with the car and told us to come inside when were made a decision. We paid with a check, so no financing and we closed on the vehicle in minutes. So quick. So easy. Great place to buy a used car.

I bought this SUV to replace my 2004 Acura that I have been driving for 14 years, I have always wanted to own an Audi, and now that I have one I love it, great reviews online from other owners, I don't regret buying it.

Working with Jason Gingras at Tysons Chrysler Dodge Jeep Ram was the BEST car experience my husband and I ever had! Not only did Jason make this purchase extremely easy, he worked within our budget, provided us with our options, educated us on the package AND to top it off had the vehicle delivered to us in Pennsylvania! I would recommend this dealership to anyone looking for a new or used car no matter where you live and ask for Jason Gingras. He will take great care of you!

Of all the German manufactures, Audi leads in style, performance, fit and finish. The Q5 is the standard that others need to follow. The very best.

I did my entire deal o we the phone. Laura was a pleasure to deal with, she kept me up to date on when my vehicle arrived on the lot, sent me pictures, made the whole process flow smoothly. I had no problems driving 170+ miles to make my purchase, and I would do it again!

The Audi Q5prestige package had drivers assistance and heads up dispay and a\c and heated seats. Great car for the money and a lot of fun to drive

I'm not a car person, but I LOVE driving the certified 2014 A5 I bought in December 2016 from Rockville Audi. I did a Wash/Baltimore area search on cars in stock and the pros & cons of certified vs. not certified so when I saw my car listed, I thought it was a fair price. I then did a quick online review of the dealership (I didn't want an adversarial experience) and saw that Maria Cokinos had good reviews. Basically, I made to deal over the phone, I showed up three hours later on Dec. 23rd and I drove off with my 'new car.' The words I will use to describe the experience are: fair, respectful, a win-win. I really do love driving the car, buying it was a positive experience and I appreciate Maria's follow-up to make sure I'm comfortable with the car. I recommend Rockville Audi, no hard sale from the finance manager, Maria was great and I'd bet the others on the sales team are real pros too.

The car runs great and even the base model comes with more features than other luxury cars. It has great safety reviews and great family vehicle.

Joe put my wife and I in a 2018 Audi Q5, and we couldn't be more pleased with him and the whole process. He worked with us from the test drive (multiple test drives over the course of 3 weeks actually) all the way to financing, and we walked away with a significantly better deal than we had expected. Joe knows his stuff as he previously worked on the service side, and has seamlessly made the transition into sales. Very personable and straight up guy, super easy to deal with and he was extremely adamant on getting us the exact car we wanted. He located the perfect vehicle, got it shipped down to MD from NY, had it detailed when it arrived and even offered to drop it off to our house. If you're buying / leasing an Audi in the Rockville area, Joe is your guy.

The Q5 meets all of my needs. It's very comfortable with beautiful detailing inside and out. The workmanship and quality of Audi speaks for itself! Great choice!

Audis are excellent examples of fine German automotive engineering, and if you take care of them, they will last quite a while. I drive a 2004 Audi TT quattro with a six-speed stick that folks still stop to ask me about how I like my "new Audi." Thanks to the service department at Rockville Porsche Audi, it runs just as well at 115,000 miles as it did when I drove it off the lot fourteen years ago. The key is genuine parts and factory certified mechanics - properly maintaining an Audi isn't cheap, but at RPA you certainly get what you pay for.

The vehicle had a very good price, unfortunately the sales person ( Z Mehdi) did not fulfill his commitment, will think twice before going again

I was researching some used luxury cars and was on the phone with them (I am in NJ) many times. They always made time to answer any questions I had, and went out of their way to help me with my long distance research. I couldn't have been treated any better by any dealer!

Very spacious, Drives and looks amazing I will miss this car. I needed to down size there is nothing wrong with this car. You w

My family and I came in on Sunday afternoon to look at a particular car we had seen online. I told the front desk assistant we needed help. We went to the showroom and found the car in there. What a nice surprise ! I LOVED that!! - even being a used car, plus it was raining. Randy came out and said someone would be with us. Then Janay came out and greeted us and said she isn't in sales, but wanted to help us and would take us for a test drive bc everyone was super busy. We fell in love with the car. And wanted to put our app in. We mentioned to Janay that we were making a decision that day and had seen the same car in VA the day before and whoever could get us the better rate / price is who we are going with (although my vote was for this one -no matter what.) ha! Janay came back and kept checking in on us in the conference room, brought crayons and colors for my kids, water, talked to us and kept mentioning how busy they were- everyone came in at one time and everyone was purchasing. She was great! Then we met Saqib, the salesman. He was very nice. Took my info for the app. He came back a while later and said the interest rate, payments and before my mouth could open up, 'husband said "DEAL!" I was so happy!! We signed the paperwork, Saqib and Randy answered all our questions / concerns. Everyone was very nice. The location is BEAUTIFUL!!! Decorating was incredible. The only thing (wasn't a deal breaker ) but was told the car had the Heads up feature. Janay did her best to find out, but no one was able to figure it out. And might have been understaffed. We were there a little over 3 hours and bought the one car we came to get. It might normally take that long, it's been 12 years since I bought one! I would def recommend to friends and family. Saqib and Randy are still calling and texting me with my questions!

So far we are thrilled with this new Audi. We went from an A4 sedan to the Q5 SUV. Looking forward to the same quality and reliability that our previous Audi gave us.

I purchased 2015 Doge Charger from Perfect Auto and Fawad Masumi was my Sales associate. Fawad was very nice , so patient and very helpful with me for purchasing my new car . He even took me to the bank to get my cashier's check . I really like them and I strongly recommend Perfect Auto and Fawad Masumi.

NEXT STEP AUTO SALES is the place- ask for Steve! Car runs smooth, interior spotless like new-new tires. This used Audi Q5 met all of needs-has very spacious trunk.

About 3 months ago, I bought a car from Maurice at AMG and had a great experience. We didn’t get to the dealership until about fifteen minutes after their posted closing hours and expected to just see the car from a distance. However, Maurice who had just finished locking up, took the time to show us where the car, a 2015 Lexus IS250, was parked and to talk to us about it. We promised to come back the next day for a test drive. We felt that Maurice was very professional and friendly and was really knowledgeable about the cars on the lot. From our first interaction with him to our final dealings with the paperwork it was a positive experience. We had minor concerns (slight discoloration on the steering wheel, and only one key for the car) but both were addressed. Maurice scheduled us with their upholsterer to make repairs to the steering wheel and was able to help us coordinate with a key maker who provided same day service. We were very happy with Maurice and AMG and they will definitely see us again when it’s time for our next car purchase.

It far exceeded my expectations for a replacement SUV for my Cadillac Escalade! It was the Premium SUV by Audi which offered a loaded package which had low mileage.

In my experience with Criswell Audi Pre-Owned, and their Sales Manager Alan Hannon and Salesperson Al Mayas, provides an overall ownership rather making the customer feel they are just selling cars. Alan and Al operated as a team to work through selecting the right pre-owned Audi within our requirements, desires, and budget. If my salesperson, Al Mayas, was not immediately available I was given Alan Hannon's direct number to discuss any questions I had prior to the sale. When it came time to finalize the sales transaction Al ensured it would go as quickly as possible upon my arrival at the dealership by having the car cleaned and prepped, the paperwork ready, and having arranged with Finance to get everything processed. Then, Al spent as much time as I wanted going over all functions of the car (including all menus in the MMI, setting up the cell phone and directory, and getting the Sat Radio activated). Al followed up the next day to check on things, had the dealership call again within the first week, and then called a few weeks later to ensure all was still going well. A month later I stopped in the dealership and Alan Hannon asked again how things are going, and did I need any additional "tutorials" on the car functions within the MMI; and actually wanted to check the menu settings to make sure it really was set-up the way I wanted it to be. I bought a 2013 A5 Quattro, but the level of customer service and desire to ensure I was having a true ownership experience is usually reserved at other dealerships I have experienced on newer, more expensive vehicles. So, this is why I'm happy and consider Criswell to be providing an overall ownership experience.

Great vehicle, great value, great appearance. Just got back from a trip to the mountains, my Q5 performed beautifully. Can't wait to take another trip.

This car met all of my needs and feels very luxurious to drive. I wish there was more storage room in the console and the drink holders are awkward with the console tray.