Aubrey was the best of many salesmen I dealt with.
by Michael Palaia from Willow Grove, pa
April 24, 2017
Aubrey was an incredibly professional and honest salesman. I needed a new (used) vehicle suddenly and Aubrey stayed late to take me on several test drives and encouraged me to look over the vehicles thoroughly. He combed through other dealership inventories to accommodate all the boxes on my extensive checklist and followed up to ensure I had a good experience. I recommend this Audi, but highly recommend this salesman.
Great place to buy a used car. Cars are clean and they want you to buy the car that you eye up. The wait is long though to do the whole process. I was there 5 hours, probably because I was trading in a car too. Overall great experience, friendly workers, clean environment, and pretty good customer service.
Within six months the same exact serive cost jumped from $1600 to $2300, a 43% increase. This will deter me from buying another Audi. Bill was very nice to give me a $300 discount, otherwise it would have been 62% increase! Audi needs to seriously review their service costs policy in order to retain loyalty customers and attract new ones.
Great service, easy to make appointment, on time delivery and very cordial service representative and helpful staff. Did follow up call after service . Car wash and vacuum nicely done , not like west Chester Audi service place
Search engine was easy and mostly accurate. Some details about the vehicle were off, for example, the listing stated the vehicle had gps and memory seats. The vehicle actually does not have either. Also, the vehicle has a spoiler moonroof and not a full functioning moonroof. Despite those missed details, thanks to Cars.com, I was still able to make a good vehicle purchase.
I live in Virginia, yet I have started buying my Audis from West Chester Audi. First a 2016 Audi S8 Plus and last week a 2018 RS5. Why you ask? Because my salesman goes the extra mile to make sure I get what I want and follows up after the sale to make certain I am satisfied. Best buying experience ever!Moreover, he has taken the time to get to know me so that he can recommend new offerings from Audi that he knows will interest me.
I purchased a CPO Audi A4 from Audi West Chester a week ago. Leo, my salesperson, and Jon, the finance manager, were both incredibly friendly and made the whole process very easy and pain-free. While the dealership didn't have the model that I was originally interested in, Leo was happy to alert me to an identical model that was arriving at the dealership in two days. I was the first to test drive the car and was able to put a deposit down on the car that very day. They gave me a fair price for my trade in and I would gladly come back here again in the future to buy another Audi.
I look forward to buying a car like I look forward to root canal surgery, but Audi West Chester made the process a pleasant surprise. They had the exact car I wanted in stock and allowed me to take it for a 24 hour test drive, which confirmed that it was perfect for me. Kalyn Gilinger deserves special thanks and recognition for her brand knowledge, responsiveness, and professionalism. Jack Jester did a great job explaining all of the car's features. And everyone at the dealership was friendly, helpful, and patient. I can't imagine having a better car-buying experience.
My wife and I purchased a used 2010 A5 cabriolet. All around it was a great experience. Vasken Sarkahian was fantastic! Very laid back, but helpful and professional through the whole process. Never felt pressured to buy, which is always a turn off to me when buying a car. Johnathan Seijo was our finance manager and once again he was great to deal with throughout the whole process. Staff was easy going and personable. I couldn't ask for much more. We also needed a few things after we left the dealership. My wife left CD's in our trade in and we found out we didn't have a manual for our car. We live a few hours away from the dealership so we just called them up and they sent both those items right to us. Overall great experience!
Joel and the entire team of Porsche Of Warrington were absolutely fantastic to deal with. Living in Washington DC I made the 3+ hour drive to this dealer. Never will I buy a Porsche from ANYWHERE else. Thank you all again!
A couple of days ago I posted a negative review regarding my recent experience leasing an A4. (Which is a really great car by the way) The Sales Manager, John, called me. He was very professional, apologized for a misunderstanding and resolved the issues I outlined in my previous review. I'd be glad to take down that review but there does not seem to be a way of doing that.
We were searching for a gently used XT5, and Delaware Cadillac had one that looked great. Mike Cassidy was our salesperson, and he was terrific. Price, color, and options were just what we wanted. Cutting the deal was easy. When we arrived a few days later to pick up the car, the detailing of the vehicle was as good as I have seen, and I have owned a pile of cars. Put is next to one brand new and don't look at the odometer, and there is now way you could tell it was not brand spanking new. We love the car, and appreciate the professional treatment we had at Delaware Cadillac.
I could not be happier. There was no pressure in buying. I got a good deal. Everyone treated me fairly and respect. They were great.
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