Had annual service preformed. They found an alignment problem that was corrected.
Very clean shop and friendly helpful service personnel.
First rate quality
by WallaceEP from El Paso, Tx
December 6, 2018
I had never owned or driven a European car until we just got this Audi Q7; these Geman cars are phenomenally well-designed and powerful. Some of the controls are so sophisticated that I’m still trying to figure out what some switches do. I recently drove a Chevy (temporarily) and it was a huge let-down to go from an Audi to a Chevy. I would love to buy American vehicles (and used to do so) but I was so sick of shoddy American quality and poor designs. I love Audi. (I hope Detroit can raise their anemic standards.)
I had great experience with salesman Lucas Saliba.He was very informative and knowledgeble.He answered on all questions and was very helpful.Really nice guy and very professional.He was very patient and spent a plenty of time with me and my wife to help and find the best car for us.Thank you Lucas.
Nicest SUV we have driven or owned
by Audi Mom from Rockford, MN
October 7, 2018
This Audi Q7 is state of the art and is a leap ahead of all the competition. Absolutely the nicest vehicle we have ever owned. Would highly recommend if it’s in the budget
I wanted to thank the sales person DK Abduli,she was so proffessional and helpful and made my buying experience very extremely satisfied and enjoyable and had the patience to explain how everything works.
Very satisfied customer
by Retd Nluvnit from Bronx NY
September 24, 2018
The Q7 definitely met my expectations. The price was a bit high but you can't put a price on safety & reliability. The cockpit takes awhile to get use to its features but im learning as I go along. Not used to having so many options and buttons on an suv. All it needs is to drive itself and we're set. 3rd row is a bit snug but roomier than the lexus rx350L
Accomidating my changing car needs & provided practical opti
by Kathleen VanDam from DealerRater.com
December 4, 2018
Although it was a full day commitment at the end of the day I returned my leased car & renewed a new, smaller car that fit my needs better with the changes in my family (kids off to college). I???m happy with the new purchase & glad I was pretty seamlessly finished with my previous lease through ???pull forward??? option. At the same time I have many new safety features but maintained all of my ???premium??? package with Audi care and tire & rim program.
Beautiful and Comfortable
by Neesee52 from Hollister, CA
August 3, 2018
My very first car was an Audi 100 LS in 1984 and I loved that car! I owed a lot of VWs after that which I also loved but at this time in my life I decided I need more luxury and comfort without giving up style. The Audi Q7 meets all those requirements and more.
We received excellent service from Calvin on our first visit in with our 2018 Q5. There were a few recalls that were taken care of as well as oil change and realignment. The work was done on schedule and I love the Uber provided after drop off.
Jorge helped me out with everything I needed and answered all of my questions. He even went out of his way to provide me with some quotes for accessories that I am planning to purchase. I'll be bringing my Q7 to Fletcher for service going forward. So far the best service center I've seen and the friendliest staff.
I think luck was on our side this day. We walked in with no appointment and Channing was waiting for us. Overall it was an exceptional experience thanks to Channing???s honest and personable style. We didn???t feel pressured to make any decisions and were able to take our time with the process. We were presented with many options that fit our needs and overal it was a great couple visits.
My experience with Audi Exchange and my salesman, Stuart, was excellent. Stuart was very helpful and knowledgeable about the car as well as taking the time to make sure I understood all the features. I plan on using the dealership for any and all my car needs.
This is the most comfortable vehicle I have owned
by imorrell from Guelph, ON
December 13, 2018
Driving this vehicle makes me feel safe, in control and above all is very comfortable for the long trips. The Q will make any bad weather driving effortless. Passenger in the back seat feel like they are in a limo with reclining heated seats they are. Every drive is a fun drive regardless if it is for work, towing the boat or snowmobile or visiting mu daughter 500km away
Will be back next service, great staff, very polite, store was clean and loved the showroom. I love the video text that showed them working on my car most definitely ahead of the others with this technology. Thanks
expensive service don't buy q7
by frank from valrico, fl
August 24, 2018
every 2 year bakes, and tires expanse its around $4000 at dealer shop ,what a rip off. don't buy this car. Mercedes benz lot better than this car. do not think about buying this car period...
Margaret was extremely polite and pleasant to work with. She was was professional and knowledgable while showing us the used vehicle we were interested in. She worked very hard to meet our financial needs and provide us the discount we needed to take the car home! Not only did they make sure everything was top notch, they were completely transparent in regards to the vehicle itself. There was a small crack at the bottom of the windshield that we didn't even notice but Margaret pointed it out right away and assured us that they would replace the windshield at no charge! We were also extremely impressed with the hospitality of everyone we encountered at Napleton Aston Martin Maserati during the waiting process and would reccomend this dealership on the friendliness alone.
Don't do it
by Margeincharge from Charlotte, NC
December 2, 2018
Owned this car for almost 3 years. Had the same light go off multiple times which was a safety indicator (they would say they fixed it and it wasnt) new tires were $2,500 which is just lovely, then had 2 critical engine systems fail within days of each other. THEN, a month after the 2 check engine lights/fails, the A/C completely tanked out in the dead of the August heat. Was in the shop for 2 weeks as they had trouble locating the leak. Don't waste your money! It may be a sexy car, but it will constantly be in the shop.
I've had around 20 vehicles in the past decade or so. My experience at Continental Audi was everything you would expect from a highline dealer and more. My Audi Brand Specialist, Gonzalo, was incredibly knowledgeable and attentive without a trace of pushy sales tactics. He and the Business Manager, Josh, did a fantastic job working with me to get the deal done remotely as I don't live in Chicagoland. I had originally asked to have my credit app sent to a specific lender that I have a relationship with, and Josh was able to save me over 1% on my interest rate after he called me to let me know a different lender had been more competitive with rates lately. That man knows his stuff!
I purchased a CPO vehicle, so I definitely was not a big spender as far as Audi customers go, but the dealership treated me like royalty.
Thanks for a smooth transaction and a beautiful car!! Go see Gonzalo!
Best Car I've Owned
by LarryB from Alexandria, VA
November 8, 2018
This car has everything I wanted in the vehicle and meets all of my requirements. It has plenty of leg room in the front and back, as well as having plenty of space for cargo.
I bought HONDA Pilot 2011 week ago I am very satisfied with this car and also with sales person : Amy Brooks, I deal with her , she is very professional, helpful and friendly. I recommend this Delar.
Already been stranded twice
by KaraCLE from Cleveland, OH
October 16, 2018
I have owned this car for just under a year. In that time, it shut down while driving and would not restart on TWO separate occasions. After being towed to the dealership, the vehicle started and they were not able to determine the cause. Audi will not consider a ’buy back’ since the dealership could not duplicate the problem. I am left wondering when and where I will be stranded again. Hopefully it’s in a safe place.
I was looking for 2016 Mazda 6 GT in the area. I found the desired car at Continental Mazda of Naperville. From my first visit until the moment I bought the car, I was served well and the test-drive was very good and the dealership has their own drive track and was given ample time to test-drive the car. I was given the detailed demo of the car with all its specs, so that it gave me a clear idea of what am buying. I got the car for a fair price. On the delivery day, the car was given in a very clean condition with all the fluids filled and full gas tank. I appreciate their service. I would like to thank the dealership, especially Karl Tanhueco for his service,demo of the car and help even after end of the transaction. I definitely recommend Continental Mazda of Naperville.
by Anav from NEW YORK
August 17, 2018
This is my 3rd Audi Q7 and it is a wonderful automobile. It's the quietest car I've ever owned and it is a pleasure to drive. While I've only had the car 3 weeks, I can already predict that it will be a car I will keep for a long time. I just read the Consumer Reports review of this car and they gave it an overall rating of 90, which is the highest CR rating I've seen over the past 5 years, other than the original rating for the Tesla 3.
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
The information on vehicles provided in this service is supplied by the seller or other third
parties; Cars.com is not responsible for the accuracy of such information. Cars.com provides
service and materials without representations or warranties of any kind, either expressed or
See our terms of service for more details.