We have purchased a new 2013 Cadilac CTS and a new 2017 Buick Envision from Brotherton over the past few years. We not only had great experiences, but we also made friends. Very honest and fair.
My Service Representative is Lindsey who is extremely professional. She set up my appointment and monitored my car throughout the service process, updating me throughout. Her excellent automotive knowledge made me feel comfortable that I brought my car to the right place. My car was taken in on time, and completed at the estimated time, including a car wash and vacuum. Thank you.
A job very well done. This was an unusual situation - where my steering rack was damaged 16 months before the self-diagnostics threw an alert. My Audi service advisor, Brandon Anderson, worked closely with the insurance adjuster to install a used rack from another vehicle. The insurance company handled their part very well. Brandon kept me informed (almost daily) and provided a loaner vehicle for a week, no charge. No worries, no cost; it doesn’t get any better than this! Brandon’s mild manner and very professional performance really impressed me - truly an exceptional experience!
I was greeted as I drove into the service area. My advisor was polite and professional. The vehicle was ready when they said it would be. I was given a complete overview of the work that was performed. Straight forward and seamless.
Personal service provided by both Chip and the service department. Chip was professional and had the paperwork ready when I arrived. The car was delivered earlier than the estimate, the car was cleaned and vacuumed. Very pleased.
The employees are awesome! They worked out a price for me in the car I REALLY REALLY wanted, and that alone made me feel a lot more comfortable. I was actually praying that they were not going to tell me, "Sorry, we can't give you a better price but, we can put you in a different car." No one wants to hear that, especially if you have your heart and mind made up on specific one. The sales professional that helped me went out of his way to get me the car and knew a lot about the car I was buying. Thanks for making it fun and easy to buy a car.
I've found the car that I wanted; the negotiation process was fast and to my satisfaction; and the service from sales and finance people to the level expected.
Overall the Audi Tacoma team provided the level of service one would expect out of a top brand dealership.
I had a 95,000 service done on my 2011 Audi A4. My service rep Jeff Stenberg was very friendly and accommodating. I'd like to work with him again in the future. The reason for the 4 out of 5 stars for the "overall" rating is that I feel service costs on Audis are just way too high. I love my Audi and Audis in general but the biggest reason I wouldn't purchase one again in the future is the cost to maintain. There's no "simple" oil change even. Everything seems to be in the hundreds if not thousands of dollars. The reason for the 3 out of 5 stars for the "facilities" rating is only because the facility is currently under construction. Once finished I'm sure it will be top-notch quality.
truly one of the best car buying experience. I worked with A K Agbabiaka, to purchase my Volkswagen and I couldn’t have asked for a better experience. No pressure whatsoever, and he was very helpful in making a decision on the best vehicle for me. He worked with me, did not take long at all. This is the second vehicle I purchased, buy far the best, easy and painless encounter. I will recommend this to all my buddy's. Thanks A K and University Volkswagen! 5 stars! A K Agbabiaka your a Great man. I would shake your hand over the internet if I could.
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
The information on vehicles provided in this service is supplied by the seller or other third
parties; Cars.com is not responsible for the accuracy of such information. Cars.com provides
service and materials without representations or warranties of any kind, either expressed or
See our terms of service for more details.