No Haggle Pricing: But Higher Prices Than Most
July 24, 2011
Having previously purchased (2) used vehicles from CarMax in the past, as well as having warranty work done, I believe I can offer a fair assessment of Carmax. Pros: Large inventory, no haggle pricing, financing for all credit worthy levels, vehicles purchased (non ValueMax) were in good condition, clean facilities Cons: Over past several years, prices are MUCH higher than comparable vehicles at reputable dealerships. In almost all cases, if you do your research, you can find lower pricing for vehicles in the same year, same condition, and yet have much lower mileage. CarMax uses "market based pricing" which is an attempt to justify overcharging customers. Warranty work required not always completed in a timely fashion or done right the first time. My previous experiences resulted in test driving vehicle after repair and having to leave vehicle because it wasn't repaired properly.