Used Audi for Sale in Puyallup, WA

I have to say I was surprised at the level of service we received. My wife and I went into Larson Cadillac, we were just curious about the features of the Escalade. We are not ready to purchase yet. However, our Cadillac rep Shane was exceptional. He treated my wife like royalty. He actually listened to what we were asking of him, and answered in detail. Most sales reps try to nail you to the wall and stand their ground. Shane put no pressure on us at all. Or at least we didnt notice. Even though we have not purchased yet, my wife and I are already ok with paying a little more for the exceptional service. A+ service all the way.

This vehicle is far superior to the other premium cars I investigated. Although a little more expensive there is certainly enough value to justify the price.

From a person who has an adverse reaction to car shopping. It was a smart smooth professional transaction from the Initial email contact exchange with great follow up to setting up an appointment for a test drive, meeting us at the dealership, being 100% available on short notice on a Sunday. This is our third BMW. The last one was purchased at this dealership as well. We have never had a bad experience at BMW Northwest. And the sales staff have been there for a long time not a lot of turnover which speaks volumes about the leader ship and the owners of this dealership. No nonsense no BS, no pressure. We fully intend to purchase our next vehicle at the dealership. I would highly recommend Mark Rauschert. BMW northwest customer service were given Nordstroms a run for their money. Too bad they don’t sell luxury shoes and handbags.

I purchased my Audi A7 recently as I have grown tired of SUVs and have felt that Audi 's original A7 body is both elegant and practical. In retirement I play in many jazz ensembles and the Audi A7 can carry a full set of drums with no issues. This car is a joy to drive, practical, quiet, controlled with great traction, and provides excellent, flat cornering. The interior though a bit "analog" is extremely elegant, well appointed and very comfortable. The windshield and front side glass is double paned creating a very quiet cabin. The head display is very nice as well. My only complaint is the navigation system interface is awkward. That said, Google maps and Waze seem superior to all auto built in navigation systems and the ApplePlay and Android interface in the A7 work beautifully.

A job very well done. This was an unusual situation - where my steering rack was damaged 16 months before the self-diagnostics threw an alert. My Audi service advisor, Brandon Anderson, worked closely with the insurance adjuster to install a used rack from another vehicle. The insurance company handled their part very well. Brandon kept me informed (almost daily) and provided a loaner vehicle for a week, no charge. No worries, no cost; it doesn’t get any better than this! Brandon’s mild manner and very professional performance really impressed me - truly an exceptional experience!

awesome looking car, great comfort and very strong performance. One you test drive the car you will fall in love with it. from the looks, interior comfort, gas mileage. I love this car

Every step of the way from purchase to service my husband and I could not be more thrilled in owning an Audi and purchasing it from Tacoma Audi of Fife. Thank you to Cole are sales representative, Ray sales manager for special attention to needs and Devin the rock star who draws up the paperwork for one final done deal! The best buying experience we have had by far. Thank you John Cabrel our service manager, professional and on it, he has taken care of any needs immediately every step of the way. I drive from the Olympia area and he had our Q7 brought back to work area and had two jobs satisfactorily completed (when I originally went in for one). Both true quality care and in under the projected time, true professionalism.= One happy customer

Driving this vehicle makes me feel safe, in control and above all is very comfortable for the long trips. The Q will make any bad weather driving effortless. Passenger in the back seat feel like they are in a limo with reclining heated seats they are. Every drive is a fun drive regardless if it is for work, towing the boat or snowmobile or visiting mu daughter 500km away

My husband and I just leased our fourth BMW from Rick Arendt and Mark Harrington last weekend and couldn't be more pleased with their professionalism, taking the time to listen to what we wanted in terms of model,and features and the price range that we were hoping to stay within. We didn't need to,wait long before they had a few 2017 X3 models that met our criteria and we immediately fell in love with the vehicle that we left the dealership with that day. In all of the years that we've been working with Rick and Mark, they have never once made us feel rushed, pressured and gave us the attention that we needed in order to make our ultimate decision. Many dealerships consider the deal to be done once you drive off of the lot but not when you are dealing with BMW of Seattle and Rick and Mark. Rick,has checked in with me a few times to see how the vehicle was working out and if there was anything we needed. Thanks to the unparalleled service provided by Rick and Mark, they will always have our business. Further, everyone that we have ever encountered at BMW of Seattle has been extremely pleasant and professional. The dealership,is a well-oiled machine so you will not spend more than a few hours closing the deal. I'd also like to add a side story about Rick and Karen who coordinates the Service Department. Earlier during the week that I ended up,trading in my 428ix, I blew out the sidewall of my tire when I hit a curb to avoid hitting a squirrel. My first instinct was to reach out to Rick after speaking with BMW Assist since it was getting late and I wasn't sure if the Service Department was open. Rick told me to have the vehicle towed to the dealership and we would figure out the logistics of working it into the schedule. I followed up,with BMW Assist and arranged for them to pick up my car the early the next morning. I followed up with a call to the Service Department when they opened at 7:00 am and Karen answered the phone. I filled her in on my plight and she also,told me to go ahead and have the car towed in. I asked Karen if it was possible for me to get a loaner car, despite this not being a warranty issue, and she said that they didn't have enough loaner cars for the scheduled appointments that morning. She called me back later that morning to advise me that there was a service cancellation and that she could put me into a rental car! I could probably write a mini-novel about how Karen and Rick went above the call of duty but I'll close with this: BMW of Seattle is the epitome of professionalism, excellent customer service and vehicle service. Thank you Rick, Mark & Karen for making the car buying/leasing/service experience flawless! Jenn Bollen Bothell,WA

A sports car in an SUV body. Stylish, comfortable, great handling and performance. I have owned numerous Audi's and have NEVER been disappointed. The car simplification you driving skills if you let it.

Jeff the service advisor is the best! He is very patient, accommodating, understanding, and always exceeds any expectations I have when we bring our q5 car in for service/recalls

The car runs great and even the base model comes with more features than other luxury cars. It has great safety reviews and great family vehicle.

Took my 2013 Audi A5 in as we were smelling gas. Audi Bellevue diagnosed it, put in a new part all covered under warranty. Took about 3 hours. Really exceptional service and besides that I got to drive a new Audi A6 while my car was being worked on. Brennan Bassett my service consultant was awesome. Highly recommend this dealership for service.

This is our first Audi and it is an exceptional car all the way around. All of the reviews we read have held up. It's worthy of all the praise.

Charles from Porsche Bellevue helped me with a test drive on a 2018 Macan which settled my decision for the car. I was hesitating between Macan and a Tesla model S. But Charles’ warm service made me feel very welcomed and I decided to cancel my Tesla test drive.

I could not enjoy this car any more and I get more comments from the public than any car that I have owned. People become excited when they see it.

Survey questions are being asked about quality of repairs when in fact only five miles have been driven since done so not sure if everything is really fixed yet or not! However, having said that, I must commend the Service Technician (Ryan Kingsbary) for his help and knowledge.

I had this car for 5 years. It has been very reliable, comfortable, easy to drive, spacious, wonderful gearbox, very economical and of course this car is extremely stylish.

After spending 3.5 hours at Sears for a new battery to be installed in my Audi TT they told me they did not have the correct battery, but one was on it's way. When that arrived they showed me it did not fit. I called Audi. They had no open appointments but said they would work me in. I was in and out of there in under 30 minutes with a new battery. The service is first class, the waiting area is bright, clean & comfortable. The entire experience was positive - a complete opposite of my experience at Sears.

The 2016/2017 models were the bulk of my test driving. Ended up buying the 2016 Q5 2.0 Premium Plus with ~25k miles on it. Handled like a dream, technology package is great, and gets pretty good mileage. Certified Pre-Owned is the way to go as you can get original warranty as well as the comfort knowing that the car has undergone all of the relevant inspections. Overall great car with good price and resale value.

Fantastic service !! Its so great I drive by the other Porsche dealer that is 15 minutes from my house and sit in 1-2 hours traffic just to go here.

Great car which gets tons of compliments. Interior and exterior styling is on point; love the 19 inch wheels. Quick vehicle but I wish the engine had a bit more power.

David Stickman was my Service Advisor. He was excellent. He was courteous, polite and helpful. I was waiting while my service was done. He showed me through the dealership pointing out coffee, muffins and reading materiel etc. He was able to get the service done in a shorter than anticipated time. That made me very happy. He went over all the other conditions of vehicle such as tire usage etc on completion of service. I will definitely request David as my advisor in the future.

This is my 4th Audi. After 3 cars with a 2.0T under the hood, and coming from a 2016 e class (302 hp) I knew I wanted something sportier and faster. An s4 was always my dream car, but Add a baby in to the mix, and this is your next best option. The sq5 is a joy to drive. I would recommend it to anyone who can afford it. I also do not regret buying new. Virtual cockpit and car play are a must have

I brought my Q5 in for a 35k Service and was very pleased with all aspects of the process, from the coffee and periodicals in the waiting lounge to the exceptional quality of the loaner car. All in all, an excellent experience.

This is the second Audi we purchased and we enjoy the sleek look of the facility in Bellevue. Customer service is excellent, either for a bulb change or a repair. We enjoy driving Audi and can't wait to see their new electric cars.

Been wanting to buy this car for awhile. Super happy that I did. Such a well made, well thought out vehicle. Looks great. Drives great

First time I've brought in an Audi in quite a while and the experience was great.

Leave the BMW and Mercedes in the garage. This car is fun to drive! The technology has it all. Test drive it and you will not look back.

Well run operation, easy drop off and check-in, and my loaner vehicle was ready within 10 minutes of completing my check-in. Service completed within the day and check-out was efficient, within my expectations for a luxury dealership.

NEXT STEP AUTO SALES is the place- ask for Steve! Car runs smooth, interior spotless like new-new tires. This used Audi Q5 met all of needs-has very spacious trunk.

David is the reason I will be coming back for future service. Excellent customer service. He handled my repair and unexpected issues with the utmost Customer Care. He communicated regularly with me and kept me informed to the status of my car. David has integrity and most importantly he’s honest.

I have really enjoyed the 2018 S5 Sportback. Great car with comfort, power, safety features, and cutting edge technology. This is overall the most competent car I’ve ever owned. Have over 17k on it right now. No problems at all and the only slight complaint I have is the fact I’ll have to replace the tires soon. I’ll just change from the Continental tires with no mileage warranty to Michelin tires with a 30k warranty. Hey, but what do you expect with a car that will run high 12’s from the factory. Would definitely recommend.

Great service, customer care and communication. Didn't take very long to get everything done and for a reasonable price as well!

Purchased this vehicle for a long, daily commute. The performance, handling and comfort all made for an excellent ride. Plus the full-time, real AWD is terrific, especially in poor weather. It has all the features you'd expect from a high-end brand...and is highly rated for safety. A TERRIFIC 1st-CAR FOR YOUR TEEN DRIVER!!!!

Enthusiastic and patient seller, I enjoyed the processing of buying the new car. It’s nice!

This car met all my needs. It is a great car! It handles great and comes with all the bells and whistles. After driving this car I have become an even bigger Audi fan and would not want to drive anything else!

Very friendly and professional customer service! The service manager even noticed me walking in to pick up my cat and met me with all of the paperwork before I even got to the service desk.

This is a beautiful car, very smooth to drive with lots of horsepower. It takes a bit to get used to all the features. I like the fact that it shuts off when at a complete stop due to energy saving.