I was in the market for a new vehicle and was undecided if I was going to get another Tesla or another vehicle. I always dreamed of having an S class because they are just great looking cars. Started looking in the middle of December and right before my lease was up because I knew it was the best time to buy at the end of the year because dealers have quotas to hit and they need to get rid of cars. I opted to speak to several Mercedes dealers over the course of two weeks and I was going back and forth grinding with all of them and when the time finally came to purchase there was one person that separated himself from the pack. This was Mo from House of Imports. At first, I thought he was your typical car salesperson who just tried to lure you into his dealership and then bait and switch you. This was not the case as Mo was probably the best car salesperson to work with as he was easy to speak to, looked out for me and made sure I got the car I wanted.
Ended up getting the 2018 S 450 below invoice and into it at a great monthly payment with all the bells and whistles. I have had the vehicle for just about a week and I am blown away by the car.
Thank you Mo and House of Imports for a great car buying experience
From the moment I walked in to the moment I left, the customers service I received has been excellent. All of the staff are friendly and polite, the facility is clean and organized. BMW staff from all areas are constantly asking if I’ve been helped or if I needed anything.
My Q40 broke down and had to be towed. It was close to the end of the day, but they took it right in, gave a nice Q50 loaner and sent me quickly back on my way. They found the problem (an alternator belt) and fixed it quickly. Since it was there and had never been serviced I had them check everything and had the service my brakes. They did a great job and the price was quite reasonable. Thanks guys, I’ll be back for sure.
We')re really happy with the service Christian gave us. He was clear with the information and very helpful. We will defenitley recomend this dealer to my family and friends.
I took in my 2008 650i had several electrical issues, my service adviser Israel Garcia was excellent... He kept me informed at all times and worked-out a great deal for my repairs, definitely went out of his way to make sure I was completely satisfied. Thanks again Israel...
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