Elena greeted me promptly upon arrival at my service appointment. She kept me posted periodically concerning the progress of the service of my vehicle. The facilities were clean, well organized and the staff were very courteous and professional.
All around - a great vehicle with style!
by Martin from Englewood
December 4, 2018
In my opinion, the car possesses great "looks" ....performs like a sports car (amazing handling)... good gas mileage and the price for these features was quite good.
Retired Superintendent of Schools
I recently got my 2012 X3 Power Sunroof Motor replaced at Fairfax BMW service center. Tyler did a great job and talked with my third-party extended warranty service on my behalf (I have read about unpleasant stories regarding these third-party extended warranty providers) - and they agreed to cover the repair cost without any hassle! I really appreciate Tyler's help and his dedication to make his customer satisfied.
My 4 series Grancoupe
by Kalyan B from catonsville, MD
October 31, 2018
the car is excellent and awesome to drive. Gives excellent mpg. The most beautiful car in the BMW lineup. Definitely would recommend to shortlist the car if not buy it.
It was easy and fast. Sales person was great and easy to work with. Finance department made it easy.
Nice looking and performing car
by Jtown girl from Virginia
August 13, 2018
Was looking for an sport car that was appropriate for a 33yrs professional, found the right balance between style and class. Good fuel economy, 2-doors still spacious inside, great navigation system.
Excellent driveability on rainy conditions.
This was my first time going to BMW of Fairfax for service. Danika Clark was my service advisor. She made me feel comfortable with the process and made sure I knew how long it would take. By the time the service was complete I felt like Danika was a friend of mine for years. I felt like she was a family member. Thank you Danika
Elena was very helpful, professional and provided a trustworthy approach to the required service updates for my BMW 5 series at the 40k mileage mark. She kept me updated and ensured a quick turnaround while I waited.
Great service, great service agent, reasonable cost
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