Was having constant headliner rattling noise either from headliner or panoramic roof. First took vehicle to Tyson's Corner Mercedes-Benz, Service Writer assistant manager Told me the noise was coming from the headliner and needed to be replaced which requires removing the front windshield which mostly break on the removal process and replaced with a non Mercedes-Benz original acoustic windshield. I decided I needed a second opinion service appointment at Mercedes-Benz of Chantilly. With a good news phone call message from service advisor: Cristian Grijalva that the headliner was not the issue it was the panoramic roof assembly parts that needed to to lubed. The headliner/roof noise is now gone. "Thank you MB Chantilly"
Looks like a hyundai
by Pma8866 from Mentor,ohio
December 20, 2018
I think the car sucks. Looks like a hyundai elantra or Ford focus with a mercedes badge on it for twice the price.its just a poorly made car for a person who just wants to say they own a mercedes.
Ronnie Naman was very professional and wonderful to work with. Very satisfied with the buying experience. He quickly accepted my leased car and showed me the car I was looking for. I was out of the dealership very quickly.
The coolest ride I ever purchased
by Tina Benz from Ellaville, GA
November 20, 2018
This car had all the features that I could ever want on a car. I love the heated seats and the blind spot feature is very helpful.
Zubed Chowdhury was a well mannered & courteous sales rep to deal with. Excellent sales person..
Finance Manager was good too. Very soft spoken & polite.
However, I have one question that could not be answered by your team members. On my purchase of GLC300 last week I was charged taxes which were neither explained to me nor were explained/deciphered on sales order. When I went back & asked reason for that I was told it is Louden county(LC) tax (0.17%).
Unfortunately, I could not get an answer/explanation for
1. Why LC tax was levied on my purchase when to my knowledge dealership location & my purchase is in Chantilly.
2. Even if it is to be charged then why it is not shown clearly/explicitly on sales order?
I am sure your team members must be doing what they have been trained/told to do but this ambiguity in customer dealing leaves a bad taste after good experience with sales person.
I certainly expect an explanation for it & i am open to update if I am missing anything.
If my observation is correct then it should be rectified ASAP & I should be compensated suitably.
I hope someone out there reads it & acts/responds.
Beautiful car at a great price
by Edouglas from Tampa, Fl
November 1, 2018
This is a well designed car that is fully equipped with many bells and whistles. It gives you sporty and luxury all at the same time at a reasonable price.
We searched the National Capital Region for the right vehicle at almost every Mercedes dealership in the area. This dealership not only found us what we were looking for but also gave great customer service, made sure every feature we wanted was included and made the deal exactly what we were looking for. We will definitely be bringing our business back. A high class experience, but down to earth. We are so happy about our purchase.
Super sleek Benz!
by Cucmobile from Troy, MI
September 28, 2018
This car is amazing! From the real leather and illuminated star to it’s super sleek look ( night package) I am so pleased with my purchase!!! Loving my new car!
This is my second Benz from Mr Wisdom Doamekpor. If you’re looking for a car, please contact him at 5715940475. He goes above and beyond to custom serve you. He’s very professional, pleasant, caring, honest and a good listener. What amazes me is he continues to follow up before and after the sale. He’s a great asset. I’ll return to him a hundred times. Above all, he’s very religious which is unusual with most traditional salesmen. Wait until you meet this iconic and gentleman.
While working with Mr. Bouchard, an amazing, albeit almost unheard of thing transpired... Initially, WE decided maybe it was not the most opportune time for me to purchase a new vehicle and there was absolutely no pressure from Ron. For this reason, when I felt the time was right, I reached back out to him. It was my first time leasing a vehicle; however, he and Sandra Snyder (in Finance) handled me with kitten gloves... even with it being late in the evening and I was their last client, I never felt rushed. They answered all my questions and went above and beyond to make sure I was well informed to make the best financial decisions. If you're looking for a great buying experience with awesome people who will put your mind at ease from start to finish, go to Ron and Sandra!!
Eric Scott and Euro Motorcars ....Top Notch Professionals!!
by c1osborne from DealerRater.com
November 30, 2018
It was a pleasure dealing with Eric and his team at Euro Motorcars to buy my first Mercedes Benz, an AMG GLE 43 coupe. They wanted me as a customer and treated me so right from our first meeting all the way through delivery of the car. I am enjoying all the features and the driving dynamics of this Mercedes Benz. Looking forward to a long driving relationship with Mercedes Benz, Eric Scott, and Euro Motorcars. Thank you!!!
Ron and Kelley Blue Book made this first experience quick and effective! Would recommend anyone to go talk to Ron for a first sell experience!
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