Used 2020 BMW X2 for Sale in Monrovia, CA

My Names Robert Ferrell I leased my 2nd BMW from Pacific BMW my experience with this dealership was amazing , I found the dealership on TruCar from the onset of researching the best car for Pacific was the only dealership that truly worked the deal with me best price and best service , I picked the 550i which is a dream car , the numbers were right and I got everything I wanted from a new build from being shipped overseas to getting to me in LA the whole process was seamless ,Steve Saroyan is a wizard , an amazing person it was like buying from a friend , a good friend he answered from what I estimated I sent 120 emails of every nervous question I had ,when I thought I was annoying,Steve assured me I was , he is the Man !!!!! On August 19th I picked up the 550i ,I swear they made me feel so important at every step , his manager Armando Leyva was attentive and the best at making the lease easy to do Armando is amazing with Steve they were the best dream scenario you could ever have on getting a car deal done , thank you Steve & Armando , I took my time to write this because y'all made me feel like a Rock Start .... Buy from Pacific ! Ask for Steve Saroyan !

Thank you, Thank you, Thank you! I am blown away by the level of over the top- 10 star service, professionalism, personal touch, easy breezy, always on point customer service I have received specifically from Gilbert! He has made my first BMW lease experience absolutely flawless, fast and always hassle free. Honestly, if it wasn't for the service I have received from Gilbert I am not sure if I would lease another BMW. But with the outstanding experience Gilbert & his team have provided me over the last 3 years - Pacific BMW is the ONLY place I will be getting my next lease from. I greatly appreciate his ability to work around my schedule and get the job done perfectly every single time. Looking forward to another outstanding 3 years with my new BMW lease thanks to Gilbert!

The BMW I have now is my third one since 1987. When I have had my vehicles serviced I have been very satisfied. My last service visit in March of 2017 what I expected of Pacific BMW. Ms. Amie Gasabyan was my service advisor who I always have a pleasure working with. She is professional, always keeps me informed, and provides courteous and efficient service.

Arman is a pleasure to work with. He explains every repair, the pros and cons of completing the repair so that I can make an informed decision. People think I am crazy for bringing my car into a dealership for servicing because it is so expensive...but I trust Arman and that is priceless.

Thank you to Marco Fausto and his mechanics team. Marco was extremely polite, professional and fair. Marco is an asset to BMW USA, he represent the spirit of quality and service that BMW has. Go Marco Fausto

I'm always happy to deal with Gilbert Pogosyan and the crack Service crew at Pacific BMW, I've been going to them for six years now, Great people and great service !!

Your whole staff was extremely friendly and professional from the minute you drive in. The girls greeting you and guiding you in the right direction to the minute your service advisor meets with you. My advisor, Narek Petrossian, was courteous, knowledgeable and friendly to top. I could not ask for better service. Thank you again.

My old car was my third minivan in 15 years. Now that my kids are older and leaving for college, I wanted something that could carry 6 or 7 passengers but was ... well... NOT a minivan. I did some research on late model used three-row SUVs, and found the 2017 Nissan Pathfinder. (My favorite of my three vans was a 2005 Nissan Quest, so choosing Nissan was easy for me.) Before I started browsing for cars, I applied for credit through Carvana, and was approved. Next, I entered in all of the information about the van I was trading for the Pathfinder. (Beware -- the trade-in amount is only good for 7 days, and it can change wildly in that time!) I was pleased with the trade amount, and it was great that I could shop for my new car and see my down payment and monthly payment for every car I viewed! My specifications were pretty clear -- AWD, less than 10,000 miles, and never a rental car. I found my dream car a few days later, and started the purchase process. It was quite smooth and the directions were very clear about what documents need to be uploaded. When I went to click on "finalize purchase" (or something like that), a red flag popped up...my trade-in value expired WHILE I WAS IN THE PROCESS OF CHECKING OUT! I got on chat with Carvana staff right away, and they were able to return the trade in value to NEARLY what it was before the expiration. This is something that needs to be addressed by Carvana -- once a customer is to a certain point in the process, those numbers need to be frozen. So we set a delivery time, and the Carvana rep was pretty much on time considering he was traveling 70 miles or so from the Chicago office. Everything was smooth -- signed a couple more papers, took my Pathfinder for a spin, Eric inspected my trade, and I left within 30 minutes with my new car. I would also like to add that I drove directly to my mechanic, so he could inspect the car and make sure I wasn't buying something with hidden damage. Mechanic said to me, "This car is perfect, like new." Just what I wanted to hear. Thanks Carvana! I am telling everyone I know about you guys. Good to work with you! Janet - 2017 Nissan Pathfinder

I was shopping for a new family wagon online and I spoke and looked at maybe 10-15 different dealers and cars. I finaly came across STG auto online in Montclair amd called and spoke to Fady Gad. He was very helpefull and attentive quickly gave me the best price and rate. He kept very well communication with me even when he was doing research. I schedule an appointment with him and he even reserve the exact car that I wanted so that it did sell while I drove down there. Once their I met with Ed (Sales Manager) and Fady Gad. We worked out numbers and even got a lowered rate than promised over the phone. I can't thank them enough for their excellent customer service I will continue to purchase thru these guys. A++ SERVICE! THE SERNA FAM.

Great place, good customer service, William L. Worked with me, he was great, no pressure service. I had an slight issue the following they. He (they-STG) group worked with me and delivered on their promise thr next day.

From the moment I walked in to the moment I left, the customers service I received has been excellent. All of the staff are friendly and polite, the facility is clean and organized. BMW staff from all areas are constantly asking if I’ve been helped or if I needed anything.

"You have a problem." These were the words I heard on the phone prior to walking into the dealership doors at Russell Westbrook Chrysler Dodge Jeep Ram. That person who told me that was my own Mother. This was potentially my fourth car purchase in less than 14 months. So ya I have a problem, so what?!?! I went to another dealer this past weekend, for the same vehicle, 2017 Ram Rebel Black on Black with Alpine Sound system. That dealership had me in their showroom for 4.5 hours and to no avail, no deal. Not their fault a complication with my setup. I live in L.A. and didn't want to drive back to another county to grab the car. Traffic in LA is bad. So I figured I'd try to give these guys owned by the Famous Basketball player a shot. I walk-in after setting an appointment. Told them my price and Amir kept it real and told me that he would make the deal happen for me. Four (4) minutes later BOOM! We shook. Even after some things came up with the financing and an address switch, the process with easy smooth and stress free. EVERYONE that wants to buy a MOPAR product needs to come here. Don't bother elsewhere. These guys are fantastic. All of them. Mirna in Finance was especially patient and great to speak to during our time together. Sergio was easy to work with, and extremely informed walking me through all of the great features on the car. And Amir...what can I say. He and I will do lunch in the future. At least one or twice a year. I can feel it. Thanks All for the Assistance. Hoping that new 2018 Wrangler is great so I can come work with you all again. - B

My husband told me about Carvana from a commercial ad he heard/saw. I laughed about it and said 'yah right, there's gotta be a hitch somewhere'. A few weeks later, he brought up Carvana again....curious, I decided to check it out online. The key words there was 'check it out'. I ended up buying a vehicle a couple hours later. Yeup, it was just like that. No hassle, no hidden costs or agendas. So after reviewing everything on the site, I started looking at minivans....I started falling in love with minivans....I started buying minivans....all through carvana. Once I locked in the one I wanted, I went through the credit process, documentation process, and pick up date (I chose pick up - because at this point, I still felt a little 'leary' about the whole deal'. It was so simple, and so honest, and so real. Over the course of the next 24 hours, all my submitted documents were approved and we just had two days to go to pick up the new mininvan. When we got to the store, it's not like a dealership with a lot, but it had three beautiful, well lit, very clean, showroom like bays that your vehicle is sitting in for your to do a complete inspection of it. It was very classy. Please note, our particular location does not have the car vending machine just yet. After passing our over check, I hopped in the car and drove it 65 miles home. She ran like a charm and I knew I had 7 days to decide if I wanted to keep her not. At day 3, although I loved her, she didn't have all the bells and whistles I truly wanted so that evening, I was back on the Carvana site, shopping for a replacement minivan....it's so easy to do when it gives you results based on your financial settings....I found the new 'her' a few hours later. I ordered her up and made the quick call explaining I was swapping and chose to have the vehicle delivered instead of going there to save time. The whole swap process took 2 days...they pulled up right to my house with my next new minivan. In my eyes, she was perfect, but I found a flaw before she was even off the truck. There was a huge bolt in the back tire. I was so disappointed. But Carvana took care of that so amazingly over the top.....they still brought her off the truck so I can check out the interior, test drive it, etc. We found a few more things that we felt should be fixed...minor things. Carvana took note of the items, and took the vehicle back on the truck but promised me (because I really wanted her that day) they would bring her back with a new tire....they kept their promise, three hours later she was back with a brand new tire, not one, but TWO brand new back tires. And they put an extra Carvana cup in the car for me. They swapped the minivans and off the old one went and there I sat with the new one. Smile ear to ear. I worked with Carvana on 6 items that we believed needed repair before committing to keep the vehicle. Carvana went above and beyond. I got an estimate for the repairs at a local shop, Carvana approved it, and within a few weeks, all repairs were completed through Carvana and I have the perfect vehicle, no hassle, no hidden agendas. And every person I dealt with on the phone or in person were ABSOLUTELY AMAZING, FRIENDLY, HELPFUL, AND JUST THE BEST!! My Carvana experience was the absolute best. I will never go back to buying a car the old 'car dealership' way. And ironically, we had bought our other vehicle from a dealership just 3 months before being introduced to Carvana. I will give one warning about buying a vehicle through Carvana this way....it can be addicting..lol :-) Yes, I still shop Carvana cars every now and then....I don't even need a car, I just love seeing what Carvana has because it was sooo simple :-) Thank you Carvana for a trememdously wonderful experience.

I'm a BMW fanatic...I've owned multiple M package cars and currently own an M4. One of the main reasons I go to this dealer is my service adviser DAN! He is super knowledgeable, and provides outstanding service every time i go there. He took care of my car issues and i'm very satisfied. Thanks DAN!

Really had a good experience with my salesperson. Polite, efficient, not too pushy, and respectful of what my needs were. Dramatically different than other places I’ve gone around LA; in a good way.

My Service advisor, Dan Grammer, answered all my questions and ensured my vehicle was repaired in a timely manner. I would highly recommend South Bay BMW for you repair and service needs.

Darryl was fantastic , he was professional, contacted me regarding estimated service time, and notified my when my car was ready for pickup, he will be my go to service advisor