Used 2020 Mercedes-Benz GLA 250 for Sale

If service, passion, patience and quality is important to you, this is your dealership. If you love beautiful luxury vehicles, and like to feel valued this is where you need to be. Ask for Louie or Zander you can't go wrong. I actually worked with Louie prior at a different location and he impressed me with his knowledge and genuine care. It was my first Mercedes experience coming from Audi and he made me feel like a VIP every step of the way! I have had many cars in my life but when the General Sale Manager Wayne and the General Manager Sean come out to personally thank you for your business that is customer service at its best. I felt so important and extremely taken care of ever step of the way. Everyone is so knowledgeable and the lot is not stuffy, you can tell the team loves working together. I felt like I was at my new home away from home. Thank you so much for a wonderful luxury car experience and I can't thank you enough for my new baby! She is stunning and I could not be more happy!!

Gary Biunno has been my service rep. For a few years now and he is the consummate professional! From timing to pricing and delivery, Gary is outstanding in every way. Sincerely, Bill Figaro 540.353.1673

Tony was the agent that helped us. He was efficient and helpful. He listened to us, he was very well mannered. We are very satisfied.

I purchased a used E-350 Mercedes Sedan 5 years ago. I decided to have my car service at an import repair shop. One day I decided to compare the prices of my local Mercedes dealer and the Import Repair shop and the difference in cost to repair was $5 dollars. So, I decided to give the local Mercedes dealer a try. I am so glad that I did !! When I took my car to Mercedes, a personal representative was assigned to me (Nic Howard). Nic is truly amazing, I can call him about anything that is going on with my car. The best part about my calling him was if I was experiencing a problem with my car, he would try to troubleshoot the situation which did not always require bringing the car in and paying a large bill. Over the years, I feel as though I have someone that I can trust with my car needs and someone that have my best interest as well as Mercedes best interest at heart. When you are a single female this is very important. The service that I receive is truly a reflection of Mercedes and this is the reason that I will always be a Mercedes customer/owner. Kudos to an outstanding company!!!

From the beginning of the search to driving off the showroom floor, this was an excellent experience! Kirt Kuhn and Patrick Simms had my best interests at heart in helping me select my 4th Mercedes with this dealership! They made it easy and treated me like gold. Luxury at its finest. Thank you Kirt and Patrick! The General Manager, Chris, made sure I was well taken care of and the finance manager, Anita made the signing process effortless! I felt cared for as if I were part of their family. We even chose Bostons’s “Don’t look Back” as my drive off of the showroom floor music!! Having Service Completed is always a breeze with Robert Posey and I love being invited to appreciation catered events. All around, pure luxury, great pricing and the best dealership to purchase a Mercedes!!

I had a terrific experience at Mercedes of Manchester. I saw a vehicle on their website that I was interested in and filled out an online form to get some more info. They asked how I would prefer to be contacted and I chose email as I wasn't sure if I was ready to buy and didn't want to be pushed into a sale that I wasn't ready for. They were very respectful and I had several pleasant back and fourth emails with Renee Vargas and ended up setting up an appointment to test the vehicle. When I arrived I was a little nervous as this was the first time I would be buying a Mercedes. Kara ended up greeting me and gave me a ton of information on the vehicle that I had inquired about online. She was extremely relaxed and not pushy at all. Not what I expected from a car sales person. She guided my husband and I through a test drive. (and let him test the vehicle as well.) She answered our questions and had casual conversation. It was a very relaxed ride. After the test drive there was no push to buy, she was genuinely more curious to know what I thought of the vehicle and if I had any more questions. I ended up purchasing the vehicle and Kara and her team worked hard to make this happen. Kara was very responsive whenever I had a question, and was accessible by text message or via phone. This was the best car buying experience I have had to date.

They were professional , they did send me lots of emails about offers on used and new cars but did not want to negotiate prices, so I ended up getting my Mercedes from a different dealership. .

I have taken my car to this dealership for almost 10 years and the service is always excellent. From the service advisors to the shuttle drivers, all my contacts have been A+. I trust my service advisors (Trey and Gary) to know what is required and to make recommendations. I really couldn't ask for more in a service program. Linda D

This was the most relaxing car experience I have ever had. Also the most efficient! Marc Barnaby assisted us through the whole process: he is excellent. I highly recommend this dealership. Love the car.

Overall from the time I walked in the experience at this dealership was awesome. Very impressed with the greeting upon arrival. The friendliness of all their staff. Their facilities are impressive and I was very happy at the end of service.

Stephanie is the best service coordinator I have had in 40 yrs

Having driven sports cars all my life, I was shocked when a friend told me to consider an older 320 SLK, obviously manual, as a relatively inexpensive car for my daily. That somehow led to my purchase at Manchester of said car. To find a dealer where such a purchase is considered on the same level as a new high end car is rare indeed. I do not wish to leave anyone out, so I shall merely state that the sales manager, Mr Margolis created a team, including the stellar service department where every need of a persnickety car enthusiast was met. The car was delivered fully serviced, and fully in the guarded literal sense of the word, with the things that most places would never check, new plugs, completed service, and the niggles removed. Any issues after a few weeks and a few thousand miles of driving were addressed in a manner which, for a person not in any way swayed by the badge, were astonishing. Buying anything from a older used car to a new AMG GTC, for anyone in the Northeast, Mercedes Benz of Manchester is without peer as a mains dealer in the classic and best sense of the word. If there were such a thing as the elusive “customer satisfaction” in the total experience, it is defined by, and found at MB of Manchester, and the team of superlatively competent, superlatively open-minded, and superlatively serving people there.

I just want to thank PJ Zamani for the wonderful service you provided me with the purchase of my GLK 350. PJ was very courteous and polite. He also was extremely patient and explained everything to me in detail. I did not feel like I was being pressured or rushed and our negotiations was surprisingly pleasant. He physically got in the car with me and made sure I understood how to operate all the bells & whistles. He showed me under the hood and pointed out the location of all the fluids and explained some routine fluids no longer needs to be checked. The bag of trinkets he gave me was very thoughtful and most rewarding. He is an exemplary Salesman and great representative for Mercedes-Benz of North Haven. Most experiences in buying a car is very unpleasant and leave you with bad memories and a head ache but this was an enjoyable one. I will definitely purchase another vehicle from PJ and refer him to all my friends. Best Regards, Mr. Davis

Quality asserted itself with my aentry into the handsome facility of Mercedes- Benz of North Haven, I was gudied through the leasingprocess by client advisor, Don Shepard. In additin to his very knowledgeable and detailed presentation of the virtues of the vehicle, he sensed my concerns about perceived complexities. He patiently walked me through the sophisticated digitailization until I was significantly more comfortable. The financial transaction proceeded without problems, and I was pleased with the courteous and pleasant attention of all of the staff members involed. Don's services have continued since my leasing. He is always available to further "educate" me when I have questions regarding the operation of the car. I've had limited exposure to the Service Department, but all went smoothly during my initial experience there. --So all - around quality prevails!!

Anthony Canada is an excellent sales representative. He made the process of purchasing my pre owned car comfortable and went above and beyond to ensure that the paperwork process was efficient and my car was fully ready for delivery. His colleague, John Ramos, is also a great credit to MB of North Haven’s service department. I recommend doing business with MB of North Haven and working with Anthony.

I purchased a Mercedes CLS 63 sAMG elsewhere. I needed some winter wheels and tires and went to Mercedes of Elmbrook for help. Bryan Loser (parts specialist) was incredible! Not only did he find me the specific tires I was looking for but also came up with several suggestions for wheels. He was spot on and I got the perfect set of tires and wheels. He answered all of my email questions very promptly and even offered to let me call him at home on his personal cell phone. Who does that? Incredible customer service from him. The price was also competitive. He turned me over to Drew Putterman in service and Drew keep me updated on the timing of getting the tires and wheels. He arranged the time for me to come in that was very convenient. What more can I say?! I also had a small issue that required some warranty work and Drew took care of it equally well. Great people and great service. I know that in the future if I need help they are there to provide it.

Over the past 17 years, our extended family and our businesses have leased and purchased a variety of vehicles through Knauz BMW, as well as Knauz Continental and Land Rover Lake Bluff. In our geographic location between Milwaukee, WI, and Chicago, IL, there are multiple luxury dealers from which to choose, but Knauz consistently outperforms the rest in customer satisfaction, vehicle service, and expertise. The dealership is well equipped with a professional and family-friendly customer lounge offering all the comforts of home while you wait for service or shop, and the atmosphere is updated and high-end without feeling pretentious. All department staff are friendly and greet you with a smile, even just in passing. The diversity of the sales staff provides a well-matched personality for any customer looking for an easy and enjoyable shopping experience. At Knauz BMW, the service department is unmatched by any other in the area. They will consistently go above and beyond to make sure that your vehicle is serviced properly and on time, including picking it up and bringing it home for you when you cannot make time in your calendar. Most recently, I had the pleasure of working with Matt Pudlo while considering a 2016 BMW M3. Matt took the time to get to know me personally over several visits and test drives, with no pressure to make a decision. His extensive M Series expertise and infectious enthusiasm for the product supersedes that of any client advisor I've ever worked with at Knauz, and it was ultimately his keen perception and understanding of what I was truly looking for that had me driving (or flying) away in an M3 instead of the 340i I had originally considered. At all phases, including post-purchase, Matt has gone above and beyond to ensure my satisfaction and exceed my expectations, thus solidifying my loyalty as a Knauz customer. Ultimately, the depth of his knowledge and his sheer excitement for what distinguishes a BMW from other brands makes buying a car with Matt a trustworthy, easy, and (above all) fun experience. For my most recent purchase, I also had the pleasure of working with two additional charming professionals, Doug Kamp and Curt Laczniak. Also, Fred Troccoli and Antonio Lopez in service took great care of me while my BMW X5 was in service.

This is a follow up to my review of December 9, 2017. Our 430i Gran Coupe arrived as scheduled a few months after we placed the order and Marek handled the last details of the transaction with his characteristic courtesy and aplomb. Genius Jon then sat with us in the vehicle and explained all of the buttons, switches, etc., as well as the iDrive system and the other on-board electronic wonders available to us. Jon encouraged us to ask questions as he went along and assured us that there was no such thing as a dumb question. Although we did our best to prove him wrong on the last point, Jon answered everything asked of him in a way that was easily understood. He was patient, knowledgeable and thoroughly professional. Because of our positive experience with both Marek and Jon (and Knauz in general) and because we like the 430i so well, we visited Marek about a week after picking up the 430i to place an order for an X3 SAV. Once again, the vehicle we wanted was not on the lot and would have to be ordered and once again, Marek was more than helpful, often going over and above anything that could have been reasonably--or even unreasonably--expected. We are confident that our experience when we take delivery of the X3 will be no less satisfying than our experience with the Gran Coupe.

My first car was a Mercedes Benz C240 and it has set the standard of my vehicle expectation. My parents originally purchased the vehicle from Kraft Motorcars in Gainesville, Fl back in 2003. This is when I first met Dillon Haste. Dillon showed my family such great customer care, which is why my parents and I always requested him for every service and repair. My Mercedes-Benz experience was pleasant because of Dillon. I also enjoyed the complimentary sodas😉