Used BMW X2 for Sale in Valencia, CA

My ratings are based on the Service Department and Cashier only. Service Department is great. Chris Rawlins was my advisor for the second time and he is very pleasant and professional both times. Melissa (?) at the cashier's desk is very upbeat and helps make the experience a very positive one. Parts Department is a different story. I ordered a new key on September 2 and was told it would be available in 2-3 working days - and they would call when it arrived. On September 14 I still hadn't heard from anyone in Parts, so I called to see if the key was in. I was told it was, so I made an appointment with Service to program it the next morning. When I arrived the next morning I checked in at the Service Department and was told to pick up the key at Parts. I walked to the Parts Department and the buzzer went off when I entered. No one was at the desk, but I figured that the buzzer had sounded, so someone would be there shortly. I could hear movement behind the partition. After 3-4 minutes (seemed like a lot longer) I finally called out "hello" and someone called back "be right there". After another 2-3 minutes someone helped me. While waiting I noticed that the lobby floor was dirty with paper scraps, dirt, etc. The display for floor mats was disheveled and my overall impression was not very good. I have had my cars serviced at Valencia BMW many times over the past few years and have always thought the Customer Service was outstanding, but I think Parts needs some attention.

We love our "mustard color" X2 for its engaging drive and unique styling besides it's typical BMW functional interior and its up to date technology. Cargo space is adequate for our needs. We have the M Sport version which adds just the right features. Plus our local dealer gave us a great price! Highly recommended!

"You have a problem." These were the words I heard on the phone prior to walking into the dealership doors at Russell Westbrook Chrysler Dodge Jeep Ram. That person who told me that was my own Mother. This was potentially my fourth car purchase in less than 14 months. So ya I have a problem, so what?!?! I went to another dealer this past weekend, for the same vehicle, 2017 Ram Rebel Black on Black with Alpine Sound system. That dealership had me in their showroom for 4.5 hours and to no avail, no deal. Not their fault a complication with my setup. I live in L.A. and didn't want to drive back to another county to grab the car. Traffic in LA is bad. So I figured I'd try to give these guys owned by the Famous Basketball player a shot. I walk-in after setting an appointment. Told them my price and Amir kept it real and told me that he would make the deal happen for me. Four (4) minutes later BOOM! We shook. Even after some things came up with the financing and an address switch, the process with easy smooth and stress free. EVERYONE that wants to buy a MOPAR product needs to come here. Don't bother elsewhere. These guys are fantastic. All of them. Mirna in Finance was especially patient and great to speak to during our time together. Sergio was easy to work with, and extremely informed walking me through all of the great features on the car. And Amir...what can I say. He and I will do lunch in the future. At least one or twice a year. I can feel it. Thanks All for the Assistance. Hoping that new 2018 Wrangler is great so I can come work with you all again. - B

THE CAR IS VERY COMFORTABLE AND I LOVE ALL THE FEATURES IT HAS. I HAD A MINI COOPER FOR OVER 10 YEARS AND NEVER THOUGHT I WOULD CHANGED, BUT THE CHANGE WAS GREAT.

My husband told me about Carvana from a commercial ad he heard/saw. I laughed about it and said 'yah right, there's gotta be a hitch somewhere'. A few weeks later, he brought up Carvana again....curious, I decided to check it out online. The key words there was 'check it out'. I ended up buying a vehicle a couple hours later. Yeup, it was just like that. No hassle, no hidden costs or agendas. So after reviewing everything on the site, I started looking at minivans....I started falling in love with minivans....I started buying minivans....all through carvana. Once I locked in the one I wanted, I went through the credit process, documentation process, and pick up date (I chose pick up - because at this point, I still felt a little 'leary' about the whole deal'. It was so simple, and so honest, and so real. Over the course of the next 24 hours, all my submitted documents were approved and we just had two days to go to pick up the new mininvan. When we got to the store, it's not like a dealership with a lot, but it had three beautiful, well lit, very clean, showroom like bays that your vehicle is sitting in for your to do a complete inspection of it. It was very classy. Please note, our particular location does not have the car vending machine just yet. After passing our over check, I hopped in the car and drove it 65 miles home. She ran like a charm and I knew I had 7 days to decide if I wanted to keep her not. At day 3, although I loved her, she didn't have all the bells and whistles I truly wanted so that evening, I was back on the Carvana site, shopping for a replacement minivan....it's so easy to do when it gives you results based on your financial settings....I found the new 'her' a few hours later. I ordered her up and made the quick call explaining I was swapping and chose to have the vehicle delivered instead of going there to save time. The whole swap process took 2 days...they pulled up right to my house with my next new minivan. In my eyes, she was perfect, but I found a flaw before she was even off the truck. There was a huge bolt in the back tire. I was so disappointed. But Carvana took care of that so amazingly over the top.....they still brought her off the truck so I can check out the interior, test drive it, etc. We found a few more things that we felt should be fixed...minor things. Carvana took note of the items, and took the vehicle back on the truck but promised me (because I really wanted her that day) they would bring her back with a new tire....they kept their promise, three hours later she was back with a brand new tire, not one, but TWO brand new back tires. And they put an extra Carvana cup in the car for me. They swapped the minivans and off the old one went and there I sat with the new one. Smile ear to ear. I worked with Carvana on 6 items that we believed needed repair before committing to keep the vehicle. Carvana went above and beyond. I got an estimate for the repairs at a local shop, Carvana approved it, and within a few weeks, all repairs were completed through Carvana and I have the perfect vehicle, no hassle, no hidden agendas. And every person I dealt with on the phone or in person were ABSOLUTELY AMAZING, FRIENDLY, HELPFUL, AND JUST THE BEST!! My Carvana experience was the absolute best. I will never go back to buying a car the old 'car dealership' way. And ironically, we had bought our other vehicle from a dealership just 3 months before being introduced to Carvana. I will give one warning about buying a vehicle through Carvana this way....it can be addicting..lol :-) Yes, I still shop Carvana cars every now and then....I don't even need a car, I just love seeing what Carvana has because it was sooo simple :-) Thank you Carvana for a trememdously wonderful experience.

This is my first BMW, and it far exceeds standards. It is an amazing driving experience. I am impressed with they way it handles and the comfort!

I had an excellent experience with my service advisor, Arin, and the loaner vehicle coordinator, Paula. I stopped by unannounced and without an appointment when I noticed a problem with my steering. Arin worked creatively to fit me in and minimize my time jockeying cars. Paula had a similar "can-do" attitude and found a loaner car for me on the spot although they were very busy. During the repair Arin was communicative and helpful and even gave me his personal cell phone in case I had any questions. I completely appreciate their efforts to provide great customer service and now I won't be going anywhere else.

This car met all my needs that I was looking for in a vehicle for my wife on her B-Day. It was sleek, comfortable, stylish and affordable. The color was exactly a perfect match for what I imagined she would like. The engine delivers everything in its fuel efficient 4 cylinder twin turbo that responds like a 6 cylinder. The cabin is quite which makes the sound system feel like your in a night club if your listening to a great jazz station. I'm truly happy with the vehicle and the wife is loving it! [WINNING :-) ]

Zach and Jarod are the dream team! They were very kind and professional through the whole process of helping me purchase a new 2019 X5. Zach took my order for the X5 two months before it was released and it arrived 30 days before expected. I was so excited! Zach handled a lot of the paper work be I arrived at the dealership and what was left was speaking with Jarod in finance. Jarod was also extremely helpful in explaining all my options but allowed me to choose what was best. Best sales and finance experience of all time. I???ve been driving a BMW since 2005. Owned one, and leased three from other dealerships and didn???t have a good experience each time. This was my first visit to Century BMW West and I met Zach. This will be the beginning of a long term relationship with Zach, Jarod, and Century BMW. Thank you dream team, you guys are the best!!!

Looks small, but there’s plenty of room in front and back. Great gas mileage. The drive is amazing. Handles beautifully. Has all the bells and whistles, yet it’s so user friendly.

This was one of the easiest and most enjoyable car purchases I have ever made. I found the car I liked on Century West???s website and contacted them for more information. My salesperson, Mark King, checked on the vehicle and set up a time for me to come see it. He followed up with me regularly by text, and he had the car waiting for a test drive when I arrived. After we drove the car, it took only about 30 minutes to finalize price, set up the financing, and sign the paperwork. Thanks Mark and Century West BMW!

Great car. Love the look and feel. Only complaint is that I am finding the idrive on board computer a bit of pain in the neck.

So easy, it left me extremely pleased! I brought two friends with me for "second-third opinions," and they both enjoyed sharing the adventure with me! Very happy with our salesman who explained clearly what each step was in the test drive and through the paperwork.

Small but very powerful. More leg room than I expected. Premium package is excellent. Great on gas. Looks very stylish both inside and out. I've never owned a BMW before and the drive is even smoother than I expected.

I recommend this dealership to anyone in the market for a new or preowned certified BMW. My salesman Mr. Don Engel and the staff made my buying experience exceptional and provided outstanding customer service from beginning to end!!!😄

This car does everything it promised. Great ride, great finish, quick, quiet, splendid handling, good gas mileage and outstanding looks. Also great in snow! I’m very pleased I bought it and not another small Mercedes.

I???ve been to 3 different dealership prior to going to Century West BMW, Corry ask me by phone what i want on my X3 and how much i am willing to spend and he will try to look for one that suited my need best. When i got to their dealeahip he show me one that almost perfect to what i want as one option i am asking for was really out of my price range. Bottom line i got the best X3 for my buget and a very profesional experienced dealing with Corry and his boss. Highly recommended this guys. So happy with my new BMW X3 2019 model year. Thanks guys.

I traded in my Audi A5 for the BMW X2, because we needed something a little bigger. I do not like most SUVs or crossovers on the market right now and was looking for something that mimicked the sportiness of the Audi coupe. The X2 came closest out of anything I test drove. I do miss my fun little car, but this crossover is perfect for anyone looking for a little more room, while desperately avoiding the soccer mom SUVs. Superb handling, great turbo kick, well designed interior. The road noise is a little louder than I expected, but it makes up for it in comfort. There are a few more features I am still getting used to, but nothing worth mentioning.

Rekan and Jarod are both awesome. Great customer service, both are BMW enthusiast which is important to BMW owners. I have a early model M5 and Jarod gave great advice about financing a new car in the future. Rekan Owens an ???M3 and is able to account for my car???s performance and the best use of a warranty

I went to Rusnak for the first time and was greeted by Chris. I was unaware of the 530e as I was coming off a domestic hybrid and wanted to stay in that genre. He took me for a test drive, wasn???t pushy and we had the deal done in about an hour (excluding the 2 hour wait for financing which says a lot about their volume). I will definitely return to Rusnak, hoping that Chris will still be there in a couple of years.

Answered all questions and returned calls in a timely manner.

This car really surprised me in all the right ways. The performance and driver set up made me forget I was in a 4 door hybrid type of car. It has sports car inspired engine and handling performance. Add to that AWD and it checks off yet another versatility box. It is both fun and functional.

My Names Robert Ferrell I leased my 2nd BMW from Pacific BMW my experience with this dealership was amazing , I found the dealership on TruCar from the onset of researching the best car for Pacific was the only dealership that truly worked the deal with me best price and best service , I picked the 550i which is a dream car , the numbers were right and I got everything I wanted from a new build from being shipped overseas to getting to me in LA the whole process was seamless ,Steve Saroyan is a wizard , an amazing person it was like buying from a friend , a good friend he answered from what I estimated I sent 120 emails of every nervous question I had ,when I thought I was annoying,Steve assured me I was , he is the Man !!!!! On August 19th I picked up the 550i ,I swear they made me feel so important at every step , his manager Armando Leyva was attentive and the best at making the lease easy to do Armando is amazing with Steve they were the best dream scenario you could ever have on getting a car deal done , thank you Steve & Armando , I took my time to write this because y'all made me feel like a Rock Start .... Buy from Pacific ! Ask for Steve Saroyan !

Thank you, Thank you, Thank you! I am blown away by the level of over the top- 10 star service, professionalism, personal touch, easy breezy, always on point customer service I have received specifically from Gilbert! He has made my first BMW lease experience absolutely flawless, fast and always hassle free. Honestly, if it wasn't for the service I have received from Gilbert I am not sure if I would lease another BMW. But with the outstanding experience Gilbert & his team have provided me over the last 3 years - Pacific BMW is the ONLY place I will be getting my next lease from. I greatly appreciate his ability to work around my schedule and get the job done perfectly every single time. Looking forward to another outstanding 3 years with my new BMW lease thanks to Gilbert!

The BMW I have now is my third one since 1987. When I have had my vehicles serviced I have been very satisfied. My last service visit in March of 2017 what I expected of Pacific BMW. Ms. Amie Gasabyan was my service advisor who I always have a pleasure working with. She is professional, always keeps me informed, and provides courteous and efficient service.

This car is a wonderful vehicle to drive. It has great handling and style. I’m very happy with it. It has great visibility. It just a little hard getting in to.

Arman is a pleasure to work with. He explains every repair, the pros and cons of completing the repair so that I can make an informed decision. People think I am crazy for bringing my car into a dealership for servicing because it is so expensive...but I trust Arman and that is priceless.

Great looking , fast enough, comfortable, solid, well detailed, practical, a pleasure to drive. l have owned owned Porsche’s , Audi’s, VW GTI’s , and Ducati Motorcycles . This is a car that anyone should be happy with and it’s not crazy expensive , just keep The fussy options under control