Used 2023 BMW X3 SUVs for sale near Rowlett, TX

Wonderful customer service.... Took me early for appointment, was to be on Saturday, took on Thursday

April 17, I contacted your dealership about a Toyota 2006 4 door. Brett called me that night to talk about the vehicle I wanted. I called him the next day with a request about certain maintenance had been jdone. He called me back and told me, but i told him I wanted to see the maintenance tickets, he said he could send it to me, but he would have to block out customer name and address. I received it and call Brett letting him know that I have a 2006 Toyota Tundra SR5 just like what i was looking at, and I would be trading it in. I told him Iwas not interested if he was going to low ball me , since mine had only 145,000 miles. He ask me to send in pictures of my vehicle and he would let me know somewhat a trade might be. I knew would the trade would only be a ballpark price until you had a chance to look at it. We live in Paris Texas and told him I did not want to drive two and one half hours to get there and the trade was going to be low. I wanted the 4 door since I have a 4 door access cab. I had to call him on the second day after sending pictures to see if he had to receive. Brett said he would let me know. It is Thursday and I still have not heard from him. If he did not think we could trade, why not call customer and let him know. When he thought he had an easy deal he contacted me. I am an old man and I do not mind be told no. I have purchased 4 Lexus from Sewell down the road from you, they have the greatest salesman, they will call you regardless if you can make a deal. I donot believe I would ever say buy from Sewell Cadilac to another person

They contacted me immediately. They worked with me to find the best financial optionions. And although the car I wanted sold before I could purchase it, they kept in contact with me while they searched for another car.

The dealer reached out to me on a Sunday evening to work with my on my inquiry and had almost all the offer work done by the time I showed up to look at the car the next day. Made it as easy as possible for me!

Parker was our service associate and he able to get our Mini repaired for just our deductible with our extended warranty company. He is always professional and handles our needs with a calm sense of urgency. We will continue to use BMW of Dallas moving forward.

We had a great buying experience. Sewell knows how to take care of customers. The car is great.

I highly recommend Beatriz, an excellent salesperson, attentive, she cares about providing you with the best service, and I hope she reads this (Mariluz used vehicle Navigator 2020). I also hope to return in the future because they made me feel very good, and I plan to buy a vehicle in the future, and it 👍👍👍

Carl Miller answered questions I forgot to ask. Straightforward and not pushy, very refreshing. I would buy from them again. This was an out-of-town purchase and it was a piece of cake to get the job done.

Oscar Miranda took great care of me and his tech (unfortunately, I don't recall his name) went above and beyond to help me figure out a few things related to the Nav system and a long-term, irritating issue with my trunk partition. Will definitely go back.

Very professional, quick and smooth transaction. The best experience I have had with a car dealership.

The sales staff responded immediately, professionally and politely. My questions were answered in a timely manner.

I will give this place 10 employees are very friendly and respectful with the customer.Alfonso did a great job and a smooth one when I was buying a car .👍

Franco did everything he could to help me out! I was very overwhelmed but I couldn?t have had a better experience thanks to him.

I had a great service experience at Classic BMW. My advisor was Chip Koestler and he did a great job keeping me informed and was very helpful. I would recommend this dealership to my family and friends.

Just finished another service visit on my M8 and as always, Nathan Meyers was great. Friendly, always on time, very knowledgeable and went out of his way to explain what was needed. There is simply no better place if you own a BMW. I will always come here for service. Thanks Nathan

they replied to all of my messages and were easy to work with on numbers

I had an exceptional experience with Gavin S. and the team at Sewell BMW of Plano. They went above and beyond to ensure I ended up with the perfect car, showing incredible patience and flexibility throughout the process. Their dedication to customer satisfaction was truly outstanding. Highly recommend!