The employees are awesome! They worked out a price for me in the car I REALLY REALLY wanted, and that alone made me feel a lot more comfortable. I was actually praying that they were not going to tell me, "Sorry, we can't give you a better price but, we can put you in a different car." No one wants to hear that, especially if you have your heart and mind made up on specific one. The sales professional that helped me went out of his way to get me the car and knew a lot about the car I was buying. Thanks for making it fun and easy to buy a car.
I came in thinking I knew what I wanted... I didn't. That's okay though because Cody Taylor was a delight & HE knew! After expressing what I wanted in a car, he pulled up a beautiful car that exceeded my expectations, made it work for me, and I drove away in it later that day. No matter how much of a pain I was, he was pleasant, knowledgeable, & even offered to help me transfer my items! GREAT experience. If you need a car, talk to Cody, he's your guy! I LOVE my car!!
Michael was hands down the most professional, experienced, patient, and understanding sales person with which we interacted during our search for my wife's dream car. We visited almost every BMW dealership in the greater Seattle area and Michael was the best. Highly recommend. We will be back.
Wonderful service. Fast and efficient. Dylan made sure to keep me consistently updated throughout my visit and the customer lounge had several options. During the visit Shad showed me some of the new vehicles available as well as options in the event of a future purchase. Can not recommend the dealer enough. Worth every penny knowing my vehicle is backed by factory certified technicians and a pleasant service and sales team. Keep up the great work!
I am usually not very fond of the process of having to go to the dealership, talk to the sales people, test drive, negotiate and all the stuff required to get a new car. And, I do not really like most of the sales people, not only at the car dealership, but overall all sales people. However, my experience at BMW Seattle was a little different. I did not meet any people working there not nice or helpful or arrogant(I have seen people like that at other high end car dealership before). I really liked the way the whole transaction went with Michael and Andy, the finance guy. They were not very pushy at all and they explained things well, and very polite. I would highly recommend Michal as your sales person when you buy your next BMW.
I took my Leaf in for a recall, which was actually an update of the Carwings service, and the service department said they would do an inspection of my vehicle also. I totally expected that some things would be found to "repair" as my experience had been at other dealerships in the past. Blake reviewed the inspection report after everything was completed and showed me that every item on the list checked out as "excellent". I was shocked! Thank you Bellevue Nissan
Had a wonderful experience with Complete Automotive. I purchased an Audi Q5 and couldn't be happier. Quick and easy. Maybe took an hour from test drive writing up paper work. No meetings with endless "finance" guys or being hard sold into unnecessary extended warranties. Will do business with them again.
The sales members treated me politely and we're NOT pushy at all. Pricing was transparent and they worked hard to make then pricing attractive. The service members are very kind and helped me out get the right options and accessories. They also we're very accommodating to my work schedule.
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