Used 2023 BMW X5 for sale near La Verne, CA

I bought a used car that was highly sought after, based on it having only 2k miles per year and it's price point. I worked with Ed, who went out of his way not only to reassure me that I had secured my spot as the buyer, but also provide me with photos and updates as the car went through the reconditioning and detailing process. Ed was extraordinarily responsive, answering my (many) texts within minutes! Ed demonstrated exceptional professionalism, caring and compassion. I would buy another car from him in a heartbeat.

Very comfortable, with massaging seats plus heated and cooled seats. I’m not sure that it’s a great value because it is expensive. The adaptive cruise control and the lane keeping work very well and almost make it self-driving.

Great service and smooth transaction all the way. Very happy with my car and our sales person. The Used Car Manager was awesome and very kind. We Weill sure be back

Mohammed was very nice and thorough and explained everything very well and worked with me to get the deal I felt comfortable with. The car had minor cosmetic issues and he took care of all my concerns before I left the lot definitely have a new returning customer.

I had a great experience working with Adrian at BMW of Buena Park. He was professional, knowledgeable, and took the time to answer all my questions. The whole process was smooth and easy. I?ll absolutely be recommending him to friends and family!

Although the car we wanted didnt work out, the customer service was excellent. MARCUS is a STAR! He should be in management. I have brought many mercedes in the past. Carmax is turning the tide when it comes to purchasing vehicles. The best thing to do when you buy any car is to take it to another mechanic, and then bring it back to the place to be fixed within the warranty period. The Truck I purchased from them a year ago had a few issues but they did take care of it and I've not have any problems since. Carmax has set the bar high for purchasing returning and anything to do with cars. BRAVO!

Our salesmen, Miguel and Oscar were very helpful as we went thru this car-buying process, Miguel even helped me set up my bluetooth before I left for home .......... I would recommend Car Max- this is our 2nd vehicle purchase at this location.

Just want to give a shout out to Christian for a job well done! Great experience at the largest usud car dealership in the Valley! We were treated Very Well, couldn't ask for More! Thanks for all of you who helped us at CarMax!

We love our new F150, service was excellent. Kg custom did a fantastic job on our 4? lift and black upgraded wheels. Thank you KG staff

Shut out to Anthony Moore - my service advisor of my BMW X5 on Nov 11. He’s very professional and knowledgeable . Not much waiting.

I worked with Mike Velasco and tj boldt. They were great at explaining the whole picture and not leaving any questions. I feel I got an honest deal with a great customer service.

So grateful for Monica—she really cared, understood my needs, and helped me get the perfect BMW.

Shawn Nguyen is one of the most honest service advisor. Unbeknownst to them, Buena Park BMW made an inexcusable mistake with my car and New Century brought it to my attention and rectified the issue. Never have I’ve experienced such a situation with any dealership. New Century has my business for life. Thanks Shawn!

They are very nice and helpful 👍 especially Melony is the best sales person I've ever met. ❤️

I wrote an earlier experience and I gave it a 1 point. Well the manager call and it changed everything. I tried removing my comment but it will not let me for some reason so I wanted to do an update. August 9, 2024 By Carlos from Pomona, CA Ford Chino Hills: I wanted to express my gratitude for your recent assistance in addressing the issues I encountered at Chino Hills Ford. Initially, my experience did not meet my expectations, but your proactive approach and dedication to resolving the situation made a significant difference. When you reached out and took the time to understand my concerns, it was clear that customer satisfaction is a top priority for your team. Your prompt actions and thoughtful solutions turned my experience from a challenging one into a highly positive one. I truly appreciate the extra effort you made to ensure all my needs were met and that everything was handled to my satisfaction. The improvements made have greatly enhanced my overall impression of Chino Hills Ford, and I am now very pleased with both the service and the outcome. I commend you and your team for the professionalism and commitment to resolving the situation effectively. Thank you once again for your exceptional support. I look forward to continuing my relationship with Chino Hills Ford and will be sure to recommend your services to others.

They were expecting my car and took it in quickly. People there were friendly and helpful. They did the requested work and had the car back to me timely.

I bought my BMW X5 from BMW Monrovia. Monica Perez was my sales person. She did an amazing job finding the right car I needed. She even found and added all the accessories and rims I wanted. If you’re looking for a car see Monica. She will make it happen and you will be highly satisfied with the result on the car you want!