Used BMW X5 for Sale in Naples, FL

Please accept this letter acknowledging the superb service I received at your dealership this past week. I am new to the area – originally from Chicago and brought my vehicle in for service and an interior detailing. I was truly impressed with the high caliber of individuals assisting me from the minute I pulled into the dealership all the way to the delivery of my vehicle. Karina Gomez was my Service Advisor and she took good care of everything I needed in a professional and efficient manner. I was given a loaner vehicle while my car was being worked on and the gal at the Rental Car office was fantastic. She was upbeat, friendly and just a pleasant individual. On Thursday May 17th I drove to the dealership after work to drop off my rental vehicle and pick up mine. I was unaware of the hours of operation and just assumed the dealership would be open. I arrived at the dealership fifteen minutes prior to closing. Mr. Chuck Englund attempted to assist me in getting my vehicle – everybody had already left for the day. He apologized for not being told the hours of which the dealership closed and offered to have his concierge pick up the rental and drop my car off at my office. Who does that?!! So very impressed. Hats off to you and your team – Glad to be a part of the Devoe Family!

Bought as a "new" dealer loaner with 0% BMW financing, May 2018, trading 2015 X3 with 60K. 26 mpg commuting 50 miles each workday, 30-32 mpg on the road for this large SAV. Rock solid, tight and SO quiet. M Sport package makes for a classy interior and exterior. Ride is a bit stiff, but if you enjoy driving, BMW is the brand. Hope to drive until similar-size BMW electric with range and self-navigation comes along.

I had been considering purchasing a car for 18-24 months and looked at Volvo (Bonita Springs location) December,2016. I just couldn't make the decision as I wasn't truly in love with the interior style of the XC60. I was advised that the XC60 would be making a style change soon. I put car buying on the back burner; but, did consider a Range Rover and Audi in the recent 6 months. There was always something that pulled me back to the Volvo. (We have a 2001 C70 with the large motor purchased in Ft. Myers/Naples area in 2000 that I absolutely have loved (the engine especially). The day of my purchase and dealings, I was far from thinking I would be buying a car. I actually was headed to spend a day checking out "thrift" and "consignment" shops--just for something to do. Alex was wonderful! A true gentleman! That makes a HUGE difference when negotiating. There was never an "air of I know more than you" or "you are being unreasonable". Unlike a previous experience at Land Rover, the sales team there, obviously, thought I was not a potential buyer and ignored my presence. Everyone--from reception area, to final signing of the paperwork, and instructions for usage of the "display" were very friendly and comfortable to work with. Driving it back to Illinois---hope to find as good service, Teresa B

I waited for the day to finally own a BMW SUV and that day is now hear. I bought it for my Birthday and I’m fully enjoying it,

This car has all the stuff that I need for my commute everything and I am very please to try it every day and liking it.

This is my second vehicle purchased from Vroom in the last 12 months, and I can't imagine ever buying a used car from a brick-and-mortar dealership again. Vroom offers a terrific selection of late model used vehicles. The pictures really make it easy to know what the car looks like. I purchased a 2015 BMW 5-series, and the Vroom price compared to a similar make/model/mileage vehicle from CarMax was $3,000+ cheaper. I selected my vehicle over a few weeks of looking at photos. I filled out a credit application online, and they immediately called me to finalize the app, discuss rates and payments, and to get my $500 deposit. I received a loan package via FedEx 2 days later, signed all the paperwork, and sent it back in the pre-paid FedEx envelope they provided. About 3 days later, I started getting emails to schedule delivery. The process only took 9 business days from the moment I made the deposit to the moment I got my vehicle. The vehicle was clean, just as described, and runs great. Now I just need to get a state inspection and add this to my insurance policy, and the tags will be mailed to me in a few weeks. Thankfully, Vroom gives me a 60-day temp tag so there is ample time to receive the plates. This is the future of car-buying, and the 7-day money back guarantee makes it the perfect way to purchase a used vehicle.

This is a beautiful car, drove amazingly! I would definitely recommend. It was big enough for my family. It fit all my needs that I am looking for in a car

I am a car enthusiast! I spend way too much on cars ??? but I work 24/7 and it???s my only hobby. This review will be a bit on the long side, simply because I have so much to say about my experience with Vroom. My wife gets frustrated with me because I talk so often about how amazed I am with Vroom in every aspect! I bought my first car in 1968. Back then I couldn???t afford much, but since about 1979 I???ve purchased some very cool cars. I even bought a brand new Rolls Royce back in 1985. I???ve owned: exactly 10 Mercedes, Jaguar, Ferrari, Audi R8, BMW, Range Rover and several others. So when it comes to dealing with car dealerships, I feel like I???ve become rather expert ??? AND a huge skeptic of car dealerships!!! When you buy a high-end car, you lose SOOO MUCH money, as soon as you drive it off the showroom floor. So the last time we purchased cars, we decided to purchase nearly-new cars with very low mileage on them. We bought an Audi R8 and a Mercedes SL63. And it turned out GREAT. No regrets. So now it was time to sell those cars and buy two more. I happened across Vroom.com in my Internet search, and found the perfect cars for both my wife and I at the same place ??? Vroom.com. The cars are nearly identical to the same cars we???ve been driving, but just newer. A 2014 Audi R8 and a 2014 SL63 ??? both with about 3,500 miles on them. Even the same colors as our previous cars. I got bids from several companies to sell our cars to. Vroom offered the highest amounts on both of our cars!! And it was FAR easier to sell to them than any other company. Unbelievably simple! And the prices for the newer 2014 cars was extremely fair. I flew out from South Orange County, California to Vroom to look at and drive both cars. Vroom picked me up at the airport and brought me back to the airport. I was extremely impressed with Vroom and their showroom. And without exception, every single person I???ve spoken with and dealt with at Vroom has been not only helpful and enthusiastic, but GENUINELY concerned about making me happy. Even after the sale they keep contacting me to see how I???m doing and to ask if there???s anything that I need. They got me great financing! Less than 3% interest rate. I had no clue that you could do that with a ???used??? car. No other buying or trade-in experience I???ve ever had comes even close to how great, simple and fast this was. Oh???and they shipped the cars from Texas to us at NO CHARGE, and picked up our two cars at the same time. And the nice young man who delivered the cars was fabulous. He was so very, very careful with our cars. And not only do they have their guarantee ??? I believe you have a week or so to drive the car, and if you don???t like it, they will take the car back. They even told me several times (even after I???d purchased the cars) that if for some reason we decided we did not want the cars, they would come pick them up and truck them back to Texas at NO COST to use. Unbelievable!! Well, my wife is now also so impressed that she no longer is frustrated with me for talking about Vroom so much, and telling all my friends. In fact, I???ve already asked Vroom to look for a car for my daughter. I now would not think of getting her car anywhere else than Vroom. I mentioned before that I???m a skeptic when it comes to car salesmen and dealerships. So if I was you reading this, the first thing I???d wonder is, ???Why is this guy writing this review? Are they paying him???..???? Well, I don???t know any of the people at Vroom. I spent so much time on this review simply because I believe that when people deserve credit, and they treat you so nicely, you should reciprocate and sing their praises. My name is Dr. Rod Kurthy. I???m a dentist and I own a dental products company in Southern California.

Nice looking with great performance and reliable. Low mileage and gas consumption is great. Runs without any problem and very smoothly. My wife loves it.

I was referred to Texas Direct Auto/Vroom by a good friend and I???m glad I decided to go with them for my car purchase! I initially got Billie as my car sales personnel, but she seemed to be very pushy and just aiming to make quick sale; which is something that made me very uncomfortable. After speaking with her for a while I advised I would give her a call back to speak with my financial advisor on proceeding further on this process with Vroom. When I called back I got a different agent that saw in the system that saw I was talking to Billie and advised me that she would give me a call back in 5 mins, well 30 mins passed and I called back upset because I did not hear back from her after she ran my credit and didn???t like the fact I wasn???t trying to put 2500 down. My credit score was excellent I had a 740, but I didn???t have enough credit history she said is the reason why she kept asking me to put so much money down on 23k 24k car. The last time I called upset after not hearing anything from her a gentleman by the name of Shannon Humbles answered and I advised him that I did not want to work with Billie anymore because she made me feel very uncomfortable and I felt like she didn???t personally care about helping me through the process of the purchase. Shannon is an ALLSTAR!! He went over and beyond the call of duty to help me make this purchase!!! 7 days later my vehicle sits in my parking garage and I love it! The process was so easy to purchase, I had to put 1500 which is the standard, instead of 2800 that???s Billie was demanding that I put down! Please go with Vroom! I saw a couple bad reviews and I know every process has its flaws, but I???m here to tell you, they work! They are a very good company and I look forward to making another purchase with them for my girlfriend???s Christmas gift! Thanks Shannon and Vroom!!!!

Great vehicle And I love the split tail gate. So far so good and also the heads up display seems to be very helpful as well.

I will say that I was a bit apprehensive after reading some negative reviews; but due to the volume that this dealer ships out, I can only assume that poor experiences are a small percentage of their business practice. I visited Vroom???s website in the evening and decided to purchase my wife a Cadillac SRX. Within minutes I received a call from a sales rep. Within an hour of that initial call, he collected my $500 ???hold fee??? that was later applied to my down payment. The following day, my sales rep called to inform me that financing was secured, even with blemished credit. (Required an additional $600 down payment which I had wire transferred). 3 days later, I received my contract via FedEx, completed it, and shipped it back. Once they received and reviewed, I was sent an email with an expected delivery date. From start to finish, the entire process took 10 days, and we received a used Cadillac SRX in EXCELLENT condition. The interior was spotless. The exterior needed a wash, but it was understandable because the car was shipped from Texas to Florida. I have already recommended this service to others, and will likely use them again. *Car does come with a 60 day temp tag, and I have not heard back from Vroom about acquiring my actual registration and plate. - However, I believe that I still have a couple of weeks left on the current tag.

Owned 2006 535xi so time for a new car. Test drove 6 other comparable SUV's thinking I would change brands but nothing drives like a BMW. As a Realtor vehicle is comfortable for my clients, technology assist in safe driving and BMW style. My highest recommendation.

I brought my Focus ST in for recall work due to a broken door mechanism. Walked in and spoke to Brian Kline. He had my paperwork filled out and placed me in a loaner in about 10 mins. Not only did he have my door latch recall taken care of due to the broken door, but also all other recalls were done. I was using my lunch break to drop the car off and was not expecting such amazing service. A few hours later he calls and the car was ready to go. I was extremely shocked that it was done the same day. I will only be taking my car to Coconut Point Ford and I will be telling everyone about the upstanding service I received!!

Love it love it love it but scary to floor and open up in full. But safe and enjoy the power to use as needed

Since 2008 I have been servicing my vehicle at Coconut Point Ford. All my service over the years has been superb!! This should be your go to place for your Ford and Lincoln service!

2003 BMW X5 Bought new w/specs I chose. Absolutely love the X5. No unanticipated expenses until a flatbed driver improperly tied down the X5, damaging both, ie right&left front axels, cv boots, and joints. Live at the beach yet NO body rust anywhere. Underbody rusted, but expected aft/16y at the beach. Meticulously maintained car w/oil/filter, brake, coolant, brake pad changes and 3 sets of tires over 106k miles. Vehicle needs new front brake lines. Previously had a used 1980 320i that lasted 10y, used 1988 535i, bot 1990 that lasted till 2003. BMW makes reliable cars if maintained per their schedule.

Great pricing, wonderful sales associate (Glen T.) who made you want to purchase based upon his knowledge of the product and his honesty and friendliness.

This car met all of my needs, styling and performance is top notch for first gen X5. Reliability overall not bad. Awesome truck for the money on today’s market

Had new brake installed in January. My wife and I were getting ready to return to Michigan for the summer. Just prior to leaving, I noticed some play in the brake pedal. Your texhnician, Sean, got the car in right-a-way, diagnosed the problem and scheduled repairs of a faulty master cylandar. All repairs were completed in a timely, professional manner. We very much appreciate the way you do your business. Keep up the good work. By the way, Sean was great to work with. He explained everything completely and was the consummate professional. Gary & Paula Pietsch

Drives like a sports car and has a very solid feel. Barely get to 1900 rpms at 85-90mph, 30-34mph hwy, 27-28 overall mpg, quiet, spacious, cargo space, and super responsive steering. Update your navi software, it is an improvement. Best phone clarity on Bluetooth I have experienced. Switched to non-runflat tires(improved ride). 40,000 miles and no issues. My seats are a little to firm, but have no issues driving on long road trips

We are delighted with our experience with both leasing our vehicle (2016 Ford Escape - 4WD, 2LT engine...awesome car) and having it serviced. Tamiami Ford is staffed with professionals who understand quality customer service.

I love the fact that I am never stuck with the AWD. I have the custom X5 rims that are amazing. I also have the automatic suspension that makes drives feel great!

Excellent , reliable service. Repairs done on time, as quoted, and most importantly "done right the first time". Thank you Greg Prudente.

This car has all the up-to date and has more advanced technology. surprises me. love the ride and comfort with my family. thank you, Venkata

As he always has, service advisor Chuck Griffith again went above and beyond for me providing exceptional customer service rarely found anymore these days. He understands that a premium ownership experience drives customer loyalty. I called him to make an appointment for a passenger power seat malfunction on my 2015 X3. He called to my attention that my warranty was going to expire in just 3 days. I thanked him, but told him there was no rush to get an appointment because had purchased an extended warranty from Germain BMW earlier in the year. He quickly reviewed the documentation for on file for my vehicle and reminded me that the extended warranty has a $250 deductible. With a genuine customer focused sense of urgency, he was able to schedule the service appointment for the we following day and provide me with his personal loaner vehicle which we needed because were rushing around with Dr. appointments, etc. prior to flying back to Milwaukee for the holidays, and have only one vehicle her in Florida. I am extremely grateful to Chuck for everything he did to save me $250 with such a small window of opportunity and making it so convenient for me. Like he has in the past, he made me feel like I am his only customer. And as a valued Germain BMW owner, he returns that loyalty with unparalleled service, support and convenience. Accordingly, my rating is a ???slam dunk??? 5 stars, and even higher if your rating scale allowed.

The vehicle is very comfortable and quite powerful. It does not however have all of the features that I thought it might. It is probably due to the fact that it is a base model

I had a very pleasant experience with Parts Advisor Danny Bocanegra and Manager John Cathey. These two gentlemen were so kind and helpful to me. I was ordering keys for my 16 year old daughter's 1998 BMW 528i (that is still going strong!!!!) and these two men treated me as if I was purchasing keys for a 2017 M6. They answered all of my questions and took their time with me. Danny went outside to program the keys and did so in the very hot sun!!! Thank you Germain BMW for such wonderful service. Thank you Danny and John. Very Sincerely, Lenore Vitale

Loved my 525xi and equally love the X5. BMW’s are the best for comfort, style, reliability and zip. It meets all our needs and expectations

I am 71 years of age just a number much like my first BMW 2002 I bought in 1974 in Toronto. I had previously driven in London frequently a 2002 Tii belonging to my best friend. The toronto dealership service made the day and future for me and since then have owned over 9 BMWs. Intersresed with some very short deviations to luxury US and Japanese automobiles. Apart from the obvious engineering prowess and evolving stylistic development from ultra teutonic and form follows function to where we are today."The package and bow on the parcel is the service and the people going the extra mile and asking if everything is ok and is there something else you need or feel you need." My next or 10 th BMW purchase is lurking in my mind and beginning to move to the frontal area of my brain. While I dont know the design details of the new 2018/19 shapes and designs I know from which dealer it will be purchased from namely Germain BMW of Naples FL. Philip M FitzPatrick Naples FL 34110

If you like driving cars, the X5 is for you. I have driven Infiniti's, Lexus, Lincoln, etc. All of them have their xxxxxxand con's however if you enjoy a good driving experience in an SUV, the X5 is a great choice.