Used BMW X5 for sale near Newton, NJ

I want to be clear that this review is specifically about the service department (I’m currently dealing with a separate issue in the finance department). The service team was excellent. I brought my car in for an oil change and a recall related to the dashboard, and everything was handled smoothly and professionally. On top of that, my Kia wheel lock key had gotten bent, and they didn’t hesitate to step in and help. They removed the wheel locks and replaced them with my factory lug nuts without any hassle. They truly went above and beyond, were friendly, and made the whole experience easy. I highly recommend their service department if you need maintenance or recall work done.

Very comfortable, with massaging seats plus heated and cooled seats. I’m not sure that it’s a great value because it is expensive. The adaptive cruise control and the lane keeping work very well and almost make it self-driving.

I wanted to thank Sussex Auto Group for all the help purchasing my daughters first car, very smooth and fast process there was no any hidden fees like the other dealers i visited prior visiting Sussex Auto Group. Definitely recommend them they also speak 4 different languages for those who arent fluent in English.

I worked with Brandon Powe on a BMW purchase. Not only was he extremely professional and knowledgeable, he also provided amazing post purchase assistance with my desired modifications. I’ve referred two people since my purchase and they all appreciate Brandon’s top tier salesmanship. I’ll definitely be back when the time is right.

Yesterday I bought my first car from this dealership, and I couldn’t be happier with the experience. The customer service was absolutely outstanding from start to finish. Ronald was incredibly helpful, patient, and professional throughout the entire process. Since it was my first time buying a car, I had a lot of questions, but he made everything easy to understand and stress-free. The manager was also very supportive and welcoming, making sure I felt comfortable and confident with my decision. They both went above and beyond to provide great service. I truly appreciate the time and effort they put into helping me. I highly recommend this dealership to anyone looking for a smooth and positive car-buying experience!

I’ve owned two 2015 X5D’s - daily driven for 7 years for a combined 173,000 miles (sales job), I averaged 29MPG on each tank in mixed driving (38+mpg on hwy using renewable diesel in CA), and it’s been so much more reliable than any gas car I’ve owned… The only car that compares in reliability is two BMW 328 diesels I’ve owned - I’m not going back to gas cars. I may consider Cayenne diesel as the only other alternative daily driver, otherwise I’ll stay with X5 diesels.

Very professional. Not pushy. I took my time. Test drove my truck twice. Inspected twice. Negotiated a bit. Spent a lot of time here and drove 2 hours to get there. I searched for specific vehicle for a while. This was my biggest vehicle purchase ever so I wanted it to be right but in my price range also. Thanks JR and Moose. I would recommend this dealer.

Our 2022 X5 was a beautiful car to us. Unfortunately it didn't work for us as my wife is handicapped and found it difficult to get in and out of - it's higher than one would expect and came to realize the seats are more inboard than other cars that are direct competitors. The 3 inch door sill was almost like a running board and contributed to her struggles. Even though we had the multi-contour seats, we found the lower cushion seat side bolsters too firm for any drive more than an hour. The seat back was fine. While driving around town and 2 lanes was great, it didn't track as well on the highway as one would expect, even after an alignment (it was off at delivery). Our old Volvos were much better in that regard. The positives include the exterior and interior design/layout, the quality, ride, handling and power. It also still has a few buttons, albeit a bit small when driving. The headlights were awesome and the gas mileage was better than expected, 21 around town and 28+ on the highway. Our situation is unique, and after 7 months we sold the car to a tall, able bodied couple.

I had a great experience working with Victor. No fuss, no pressure, just a straight forward process of selling my car. Professional, kind & courteous service and a fair price. Thank you!

Only had the X5 for 4 weeks now but so far it is an awesome vehicle that runs and drives great. It appears to be very well built with good body lines and fit. Some of the safety features and electronic systems take some time to get set up properly for the best driving experience but the reward is well worth the time as everything is customizable for two drivers. Only bad thing is that a mower along the roadside threw a stone and put a chip in our paint and the paint isn’t self healing.

Got my Kia Forte from them in 2021. Was contacted to come in to complete a free campaign recall on my vehicle & the process was easy. I made my appointment through text messaging and my car was taken care of with no problems. Everyone was kind and helpful at the dealership.

I had an outstanding experience at this car dealership and couldn’t be happier with my new vehicle. From the moment I walked in, the staff was welcoming, patient, and genuinely focused on helping me find the right car. They took the time to understand my needs, budget, and preferences, and never made me feel rushed or pressured. What truly stood out was their dedication — they spent four hours carefully reviewing options, comparing prices, and making sure I received the best possible deal. Their knowledge, transparency, and commitment to customer service made the entire process smooth and stress-free. I truly appreciate the kindness and professionalism of the entire team. I would confidently recommend this dealership to anyone looking for a trustworthy and positive car-buying experience.

Matt and all the employees at Vista are amazing They made the decision easy and were very helpful and attentive I highly recommend Vista They are the best

Great experience.Bought my daughter's car from us for a fair price. The salesperson was awesome. Easy transaction. Hassle free.woold definitely deal with them again. Very satisfied!

Drives and looks good. We have another car and don't drive it that much but it has been reliable so far.The body style is very impressive and interior is reddish leather love it

Went it for oil change and recall. They were great at the drop off vehicle. Then the check in was awesome. The wait time was good. I always love coming here.

You want luxury vet this vehicle one of the best rides in comfort and all the techs the car has out beats any thing o the road today

I initially went on cargarus to look for another used vehicle; Shane was the 1st person from many dealerships I was looking through from many different vehicles. The car I test drove was great though my credit wasn't that great nor did I have a co-signer. What he did though was contacted me immediately when he had a vehicle around price range, asked my thoughts & most importantly spoke to bank as my down payment was low and gave me a decent price for my trade-in amongst many more other benefits. I had never had anyone work with me rather against when it came to buying a car as much as he did and boss.. I will def keep going back in future, overall I am a happy customer & when it comes to service on vehicle you definitely don't feel like your being robbed. Customer service in all areas is way better than alot of places in this Era.. :)

Afther shoping arround Luis diaz got me the best deal highly recommend route23 nissan come check them out

This is the best X5 I've ever owned. I've been using it for 2 years and this is my 4th BMW. It has never disappointed me, it's a fantastic SUV. I hope the next model will show the same success. I think the 3.0-liter engine is at its best.

When it comes to buying a car, we all know that customer service can make or break the experience. Recently, I had the pleasure of visiting Route 23 Nissan, and I must say, they truly lived up to their word. Mistakes can happen, but it’s how a dealership handles those mistakes that speaks volumes about their commitment to their customers. Stephanie provided exceptional service that felt like true white-glove treatment. Despite my initial skepticism about a three-year-old car with only 5,000 miles, Stephanie's thorough knowledge of the vehicle's history put my mind at ease. She went above and beyond to make sure I felt comfortable with my purchase, transforming my concerns into confidence. I also want to give a shoutout to Corey in finance. He took the time to explain prepayment policies and extended warranties, making sure I understood my options without pushing unnecessary sales. It was refreshing to receive genuine advice that felt beneficial rather than just a sales pitch. With two more leases ending in April 2025, I’m already considering reaching out to Route 23 Nissan again. Their inventory is truly impressive—not only did I see a Bentley GT in the showroom, but I also noticed a new model Land Rover Range Rover in the lot. It’s clear that they cater to a wide range of customers. In a world where great customer service can be hard to find, Route 23 Nissan stands out. Their commitment to owning mistakes and providing exceptional service makes them a dealership worth recommending.

I have this car for 26,000 miles now. This is the best X5 that I have ever owned. The new engine is great on the xdrive 40i. No need for the M60. 0-60 in 3.9 seconds. Handling is great. Tires and much better than on the previous generation. The ride is tight and comfortable. They did an awesome job. Hopefully, this car will last as long as my previous 2010 X5.

Gracias Jay Algarin por el excellente servicio! Me pude llevar mi 2016 Hyundai Tucson! 5 estrellas!

Thanks to Shawn, Salma and everyone at Offlease Orlando for getting my family into our dream car. You all were very helpful, effective, and so nice to us! We couldn’t be happier.

Gabe gave us a wonderful experience. Explained everything made us feel great. Answered every question or concern we had. I will recommend Gabe to other's. Need more people like him.

This 4000 lb beast maneuvers like a sports car. As someone who's always been passionate about cars, I leaned towards vehicles like the 3 series coupe or Audi A5. However, when the need for family space arose, SUVs felt dull. Then I got behind the wheel of the X5. It's a revelation—you truly don't have to compromise. There's ample space, exceptional handling, and a range of engines from powerful to downright exhilarating (like the X5M).

Great dealership!! Very responsive and friendly. Always on top of their game for everyone. Very happy.

Had the car for about a month and it is everything I wanted and more. Great purchasing experience. Even better driving experience. Definitely would recommend.

I had a great experience at the dealership and great follow up with their team.

The bear Nissan dealership to buy from. No pressure and great people. See Chaz for a great experience .

Biggest negative on the X5 is the run flat tires. I think they reduce the quality of the ride and at 5,000 miles had to replace two flat tires ---- non-repairable damage.

Andrew Beifus is fantastic! I was a first time car buyer and he was so kind, generous with his time, carefully walked me through all the features of the car I was interested in, had the car prepped for me to drive, inclusive of having it say my name on the dashboard screen to welcome me when I got in the car. Andrew was available through each step of my car search and was patient with all my questions. He is a seasoned and experienced professional who understands the meaning of the client experience and made me feel like I was his priority and I came first and was there to fully support me in a momentous life occasion. I did not however enjoy my experience with the other individuals I interacted with. I found Andrew's colleagues to be condescending, demeaning and full of gender, race and age bias. In particular the finance manager was the most unpleasant individual to interact with. He openly tried to demean Andrew in front of his clients, then proceeded to try and educate me on what to do with my money (because I didn't want to finance my car and buy in cash) and I found that when interacting with me, he spoke/looked at my white female friend when talking vs looking at me when speaking, an Asian female who was actually buying the car. He then told me buying a car outright is the dumbest thing I could do. The entire time he explained the packages I should consider, I was so put off by his tone and definitely felt like there was not a single word I could trust coming out of his mouth. When I then asked when I would get my plates (I bought in NJ and live in NY), he then explained that the plates would come to the dealer and that I could come to the dealer to pick them up or they could ship to me. He suggested I come to the dealer bc as a girl with nails, I probably wouldn't know how to put the plates on myself (well I did put the plates on myself with no problem despite being a girl with nails). There was another manager who I believe was a general manager and was on Andrew to speed things along with me, when I explained that Andrew was providing me the service level I wanted, he backed off and adjusted his tone. I also did share to this manager that I did not appreciate the finance manager telling me what to do with my money, and he did agree that this was not appropriate. After I bought my car, my iphone noticed that there was an air tag in my car and when I called the dealer, this general manager was very responsive and did his best to calm my nerves that there was an unknown air tag tracking me. (I went to the BMW of Brooklyn service shop and they were so great in helping me find the air tag). Overall, Andrew was exactly the sales professional I needed in my car buying experience. I did not enjoy any other element of my experience at this dealer. And I do wonder if I was not given any financial breaks or scare tactic sold into things because they felt like they could take advantage of me as a first-time diverse female buyer. Given this was my first experience buying a used car, I can't say if this was an above or under par experience. But I can confidently say, Andrew is a pro and the finance manager needs bias training and held accountable for his words and behavior.

I bought a 2021 BMW X5 4.0 with the M Sports Package and this had been one of best vehicles ever owned. The reliability, comfort and curb appeal adds to it value. I traded a 2016 Lexus GX 460 for the X5 and have no regrets!

Peter Kessell was excellent to deal with. He is very professional, knowledgeable, easy to talk to and likable. He responded quickly to question and followed up on the status of our new ordered vehicle. When received at the dealership he contacted us timely and the transaction process was quick, pre prepared, accurate and without issues. He presented the car to us and gave us a good understanding of the features in the car. These new car have many features and Peter was very knowable and explain them quickly and easily to understand. I can’t say enough about how Peter treated us and recommend him very highly. If you are looking for a great sales representative ask for Peter Kessell.

For my this is Perfect car I ever have, 100 percent I can tell it is very very good. Already I done 6000 miles and not change my opinion

Yesterday I went to pick up my 2024 X4 BMW at Morristown Dealership. My salesman was Rick Fanfan whom I think was amazing with his delivery. Getting me to feel comfortable and safe in my knew car and its remarkable features. As a sales man went back to ask for every thing that I was expecting. Thanks for all you did for me Rick and Felicia his manager who went out of her way to get the plan that was best for my needs. You guys exceeded my expectations. Thanks again.