BMW X5 for Sale in Washington, VA

I was greeted the moment I arrived to their dealership. Mr. Al was very enthusiastic and knowledgeable gentleman who guided me from the start to the end. They seem to take full pride at what they are doing and I must say their vehicle selection was one of a kind.

I visited the Service Department of Koons Arlington Toyota on Friday morning (Black Friday) for the first time, and for my first scheduled 6 month service on our new 2018 Toyota Yaris iA sedan, which was ranked the safest subcompact on the market. For a subcompact, it has more features that most compacts have and is a pleasure to drive. As we are low mileage drivers and had just under 1,000 miles on the car, I was wondering why I had to service it at six months. I was thinking maybe so the dealership could make more money. Well, I was wrong. I approached Mr. Mehedi Patwary the Assistant Service Manager to turn my car in. After reviewing the paperwork and mileage, he advised that I should wait until the 8 month point to turn it in for the first service so that I could get all three free services spread out evenly over the 24 month free service period. And he added that the Warranty would not be negatively affected. I found Mr. Patwary to be very professional, customer oriented and very easy to work with. I was more than pleasantly surprised by his focus on my personal situation. Later that afternoon, the low tire pressure warning light went on, but upon inspecting the tires, none was losing air to the point that I had to be worried. So this morning, Saturday, Nov. 24th, I took it back and wow, was the service department busy. I re-approached Mr. Patwary thinking he probably couldn't be bothered as it was so busy, but again, I was very pleasantly surprised. He stopped what he was doing, listened to me and simply said please let me have the keys and I'll have someone reset the light after insuring all four tires were brought back up proper tire pressure right away! The car had been sitting as I purchased it over the internet some months ago for my wife who had returned to the U.S. a few months before I could. When they were working the fix for the tire pressure warning light, he came back to me and advised me that the car did not have the required Virginia safety inspection on it, asking if they could do it for me then. I had been unaware of this as I was overseas. I said yes, please. They did and everything was done with the car given back to me in about 30 minutes, a miracle in view of how busy they were. In my 40+ years of buying and driving cars, I have never received such professional customer service from any dealership's customer service department. Koons Arlington Toyota will get my service business for years to come, thanks to the superior customer service provided by Mr. Mehedi Patwary.

I went in to look at a car that was at this Alexandria location. Right from the beginning Habib Mehdi gave me a warm welcome and took great care of me. Habib was very knowledgeable about his cars and helped me feel very comfortable with the car. After assuring i was ready to move forward he handed me over to Hash Abbasi, Also another team member of this Alexandria location. Both these guys really took the time to make sure I was ready to go. I will always recommend this location to my friends and family. Awesome job guys, thanks for your help as always!

I had a great experience at BMW of Alexandria; i was referred by another prior customer to Osman Aberra after totaling my car - right after getting out of the hospital. I didn't even know i wanted a BMW but the customer serviceattention to my need and concern was stellar. They were mindful of my wallet, and helped ensure i wasnt making an impulsive purchase--but took the time to educate me on the merits of the cars without rushing me or making me feel pushed. Several emails, even more text messages and 2 test drives later....i took my new X2 home. Everyone there was awesome-polite, helpful, courteous and professional

We are bought a bmvx4 last weekend! Our salesman advisor NABIL helped us a lot ! We never forget you NABIL! And dealership they are friendly and good people All i can say if you need to car just go there and ask them what you want! They take care of you well!

Very good overall; service rep (David Goldberg) was careful to explain repairs. Repairs were completed in a reasonable time and I was kept informed of status.

The dealership it???s self and the staff working here are the best! Amazing help from all staff, even taking me to the bank to get the check.

Maria provided excellent customer service! She demonstrated and extraordinary ability to understand my needs without being ever making me feel pressured. She is very knowledgeable and extremely quick! She was extremely patient and helpful, and despite having to stay past showroom hours, made sure that the car was in perfect condition before I left. It was a pleasure working with Maria, I highly recommend her!

Suvin was exceptional. He was knowledgable and able to answer all of my questions. I was not pressured to purchase and I bought my car here as a result. Highly recommend asking for Suvin.

Maria provides exceptional customer service. She would hear your needs and try to work with you accordingly and would provide support above and beyond to cater your needs. She would not pressure you to buy and she is very transparent with all the information which is very important. Maria is very welcoming and provides exceptional customer service that anyone would expect from top dealerships. I would highly recommend Maria as a go to person to anyone who is considering any vehicle at BMW of Rockville. I agree with all the other reviews and positive experience with Maria. Thanks much Maria - way to go!

Worked with Andy Alexis Sr. on a 328i I found online. Had a poor experience at a dealership closer to home but drove 40 miles from Towson and would do it again. Great Experience. Thanks Andy

I first off want to start off by Saying Max Moyer who works in sales is the real deal convinced me to switching to BMW from Lexus he is the most detailed and knowledgeable about BMW cars and does everything to make the process of buying a car quick in easy I spent a total of 2 hours buying my car. The car looks amazing and I am so happy for the price I got it at. Thank you Max and BMW of Silver Spring

John was great in making my purchase a bit easier. They promised to bring car to me in VA and get moonroof deflector installed and neither happened. But, they did pay for an Uber to bring me out to them. Ended up missing work :( and stuck in rush-hour traffic but love my car!

I recently purchased a 2016 Audi S5 from Member Car, great experience, First time In my life I enjoyed buying a car, no pressure, no super sales pitch, just honest people. I drove 200 miles from Delaware and I will do it again. John and his team exceeded my expectations. Thank you for making this pleasant buying experience. Bruce from Bear Delaware

Jordan was very helpful in me purchasing the vehicles that i wanted, i thank him for everything he have done for me and he was really good to me and wife.

I recently was a victim of car theft and needed a car in a hurry. The salesman, Jared, was very helpful in finding a vehicle that was both affordable and comfortable and had the features I needed. Ask for him if you come here 🤙🏾

Replacing my review titled Be honest with customers. Cars.com doesn’t allow for easy removal or update of reviews. I fixed the issues with the car at my own cost. I had got the car at a good price anyway since when bought new it’s a car that costs over $100k. So I accept that, and since car drives great after the repairs think it’s appropriate to revise the ratings for Imperial Highline.

I bought a Lexus ES350 from this dealer. Mathew promptly responded to my email. Then I had a very good experience dealing with AJ during the deal and after sale. They all are very professional and friendly. Smooth transactions. I am sure I will be returning to them for future cars.

Dasto made me a happy person after my car was totalled. I found the exact match at Dasto for a fair price. You will be happy too. I highly recommend this dealer.

The post office lost everything that Kingstowne sent so that I could register my car in my home state. Kingstowne was kind enough to let me come pick up the documents instead and give me a new set of temporary tags.