My family & I had a great overall experience at MotorWerks INFINITY in Barrington. My salesman Steve Mink was phenomenal & great w kids. He and Ali Nauraiz in finance expedited the sale quickly so my family could get in and out in a timely manor. Shop MotorWerks INFINITY and ask for Steve. Not only will you get a great deal but a great vehicle & buying experience too!!!!
Born and raised in the great Chicagoland area but haven???t lived there since 1985. Motor Werks has always been a leader in the luxury car market there for as long as I remember. When I found the vehicle online I was searching for at Motor Werks in Barrington I was put in contact with Sales Specialist Mark Smith. Was I concerned about purchasing a vehicle site unseen? Not at all! Working through the process with Mark Smith was seamless and transparent. From Mark to Rashard in Finance I was treated with honesty, respect and like family. I flew in to O???Hara Airport and took the Metra train to Barrington station where I was met with a Motor Works representative. The vehicle was just as stated, immaculately prepped with a full tank. Took it for a test ride and was very happy. Paperwork was a breeze, took delivery and was on the road and home to Minneapolis for dinner that evening. Mark Smith followed up with a phone call the following day to insure my trip went well. He again contacted me a month later to make sure I was satisfied and if there was anything else he could he???ll with. I highly recommend Motor Werks in Barrington, IL. And of course, ask for Mark Smith.
We had a leased Honda Civic that was due to expire 12/18. We went into Motorwerks in Barrington to see what our options were, We worked with Bill Goggin and he walked us through what we could do. He patiently listened to what we wanted, and spent the time getting financial figures together. We finally decided to purchase a 2018 Honda CR-V LX. We would definitely recommend Bill and Motorwerks to friends and family
I was very pleased with my car buying experience. Anthony Juliano went above and beyond to help me in my decision between an Accord, CRV and other vehicles I was considering, patiently answered all of my questions, and thoroughly explained the different models and options, all without any pressure. My experience with Linda Naus was equally pleasant. She presented options to me professionally and without any pressure. I wasn't feeling well that day and she made sure that I got through all the necessary paperwork as quickly as possible. It was a pleasure to work with both Anthony and Linda and I would highly recommend both of them and the dealership to others seeking a pleasant car buying experience.
Having driven an hour to check out a car, I was immediately impressed with the size of the dealership and then from the moment I walked in the door you just feel like you mattered. Kevin has a very relaxed approach and makes you comfortable. Car was exactly as described, I purchased it on the spot after taking it for a test drive. I would most certainly return and would want to work with Kevin specifically.
Driving a couple hours to buy a car from Motor Werks INFINITI in Barrington was worth it. It was a pleasure having Kash Mirza as our sales consultant. He was very helpful by trying to get us the best deal and patient with us as we asked numerous questions. The process of buying a car was fast, stress free, and enjoyable!
Came in to see a car that I saw online. It was a 2008 RDX. Car was very clean. Car drove well. All clean inside. Got a bit off the listed price and picked up the car the next day. Car was detailed and had oul changed too. Drove home. Battery though was weak and died at home. Brought car back and they put new bateery in on a Saturday first thing. Took less than 30 min. Great customer service...
Margaret was extremely polite and pleasant to work with. She was was professional and knowledgable while showing us the used vehicle we were interested in. She worked very hard to meet our financial needs and provide us the discount we needed to take the car home! Not only did they make sure everything was top notch, they were completely transparent in regards to the vehicle itself. There was a small crack at the bottom of the windshield that we didn't even notice but Margaret pointed it out right away and assured us that they would replace the windshield at no charge! We were also extremely impressed with the hospitality of everyone we encountered at Napleton Aston Martin Maserati during the waiting process and would reccomend this dealership on the friendliness alone.
Bought a used BMW from Perillo, and the entire process was super easy from Sales (Robert) to Management (Dan) to Finance. I was surprised by the low pressure environment and ease of working with these guys. Very pleasurable experience over on the used car side of the shop. Amazing selection of cool cars too!
I have purchased many luxury cars over the years. This was my first experiemce with the Napleton group. Rachel Mason was professional , responsive and friendly at all times. Her follow up was also top notch. Could not be happier with the experience. Overall, 10/10. Your business manager was also fantastic, informatve and friendly.
My sales guys "Ben" is friendly and knowing what you looking for, if it not on property he will search for the one you choose and will working on the best prices. Also will walk you though the features on my car, showing what it can do. And follow up how you doing after the purchase. Whenever I have questions Ben trying to help out either by phone or stop by the dealer.
I have bought many cars over the years and have been a loyal Lexus owner. I was disappointed in the newest design of the Lexus fleet, so felt the need to look around. I had stopped into your dealership a number of years ago and had worked with Tom Brandt. Although, I opted to return to Lexus, Tom had left a favorable impression and I had saved his contact info on my phone. So I looked him up. Tim was very professional. His approach was laid back, no pressure whatsoever and his enthusiasm for BMW was infectious. We took a short test drive in an executive driven 530. I loved the car and came back to buy it a couple of days later. Jori was terrific as well and I was in a hurry. She got me out of there in no time. I came back a week later to learn the ins and outs of the car. I hated to leave Bredemann. I only hope the rest of my experience at your dealership will match my buying experience.
Mike Alwin in the Service Department always takes great care of me and my vehicle. It’s always a smooth process to get my vehicle in, get my loaner car and be on my way. Thank you again for all of your help during my Service visits!
11 years ago I purchased a BMW from Anderson. It was a very pleasant experience. That brought me back for round 2 and I bought a Mazda CX-5 Grand Touring, which they had to bring in from a dealer in WI so I could get the color I wanted. I got a solid deal, and the service I received and always have received is what brought me back again. I highly recommend Anderson BMW, Mazda and Volkswagen.
Amazing service! We drove from Northeast Wisconsin to purchase our X5 here...and we???re so glad we did! Rolly Davidson made the experience easy as possible and quickly welcomed us to the Knauz family. Thanks for the five star service. I plan to come back for future purchases and would recommend this dealership to any of our friends and family!
Best dealer!!! In Chicago, very good customer service . I bought my Cadillac SRX from there and I love it , very clean looks bran new I would recommend anybody looking for a used car should go to Harlem motors. I am a very satisfied customer
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