The entire experience exceeded my expectations at every level! The diagnosis and explanation were presented in a way that I understood exactly what was wrong with my car. Every single one of the staff members were professional, polite and respectful!
Most luxurious car I have owned.
by Ladyv from Winston Salem North Carolina
December 6, 2018
This car met all of my needs. It has plenty of leg room in the front and back. The ride is smooth. It has heated front and back seats along with heated steering wheel.
I bought one of their value cars which wasn't as expensive as other cars they sell but they treated me like a VIP. Yussef Ward was a pleasure to work with and always followed up on various emails and texts. I would highly recommend Yussef and the whole team at BMW of Darien, awesome experience and love my BMW 428xi Convertible!
After test driving my first BMW I never look back
by Blonde from Silver spring, MD
January 2, 2019
Awesome reliable dependable comfortable car I have ever driven.. I never go outside and my car don’t start.. I can always depend on my BMW
You meet at the entrance service people, they are all organized, all goes very fast, I got a loaner, I was in and out in no time, nice friendly people, I couldn't shop for BMW in another place. They called when car was ready. I was very satisfied.
by TRAMhoman from Arizona
January 12, 2019
BMW makes a great product. What many may not know is they loose value at an incredible rate. I purchased a used X1 last month. This one is 3yrs old had 21k miles and was priced at 22k. The list price only three years ago was 49k. While someone else took the depreciation hit I was able to take advantage of the loss and get a great value. I am averaging 30mpg and it’s fun to drive. Has all the bells and whistles of 2015 model year. I will say the back seat leg room is the only real complaint but with that being said it’s the smallest X series so that’s to be expected
I highly recommend anyone looking for an awesome value to look at this model as well as any other model. You will not be disappointed with car or the value of one when purchasing one that is 3-4years old. Again BMW makes a great product. This is our third BMW and they have all made it comfortably past 100k with only routine scheduled maintenance and the usual repairs/replacement of wear items. Brake,tires,wipers
Beverly was an absolute Pleasure to work with. She was responsive to phone calls and emails even when the dealership was closed. She streamlined our purchase with no headaches. Great Job.
January 19, 2018
I did not recognise the car the main reviewer discussed. It is beautiful looking, drives very well with stellar performance. It is very well built and does everything well. I have the six speed manual stick shift, which is smooth and balanced. I like the way the car looks and it is the best of the four Bimmers I have owned from new. Worth having the full LED lights and an individual colour if you can afford them.
by Jacquelyn Chandler from Bridgeport , Connecticut
April 16, 2018
I WAS VERY PLEASE WITH MY REPAIR SERVICE WITH BMW OF DARIEN, STEPHEN PARRET WAS AWESOME AND GREAT TO WORK WITH.THANK-YOU SO MUCH.
Fastest car ever owned
by mrdepro from Lakewood Ranch, Florida
October 29, 2018
Ride is a little hard but other than that can't find any other faults.
Can be driven normally, can be driven spirited when the need is there.
There's a 1200mi break in window, no hard stops, never exceeding 5500rpms in that time frame. Car's taken back at 1200mi to the dealer who will check for any problems, change the oil, and transmission fluid too at no cost.
My m2's still in the break in mode can't give any more details.
Every time I got to this BMW in Darien I am pleasantly surprised at how quickly they address my issues. I am never left in a waiting area and my loaner is ready to go. Check out is equally as fast and efficient, and my car comes out properly repaired, and with a beautiful shine from the complimentary car wash too! Have gone to other dealers in the past for service and know that this is unfortunately NOT the typical experience, so I am happy to provide this positive review to BMW Darien. Keep up the good work!!
Most stylish suv I ever had
by Sumo from Windsor CT
December 27, 2018
Comfort wise awesome ... vehicle pick up which I never see in any vehicle ... heated seats and panaromic roof takes it to the next level ...
Yussef, salesman, very helpful, responsive and diligent. Very transparent and fair. Only complaint is car had service light go on day I purchased and he referred me to other dealer vs taking ownership and remedying for me.
It's Sporty, It's Luxurious, It's Fast!!
by Sports Finatac from California
September 7, 2017
This car met all my needs from looks to performance. Individual M/// performance settings to 2 memory M/// buttons. Stage 2 Dinan signature Package as well. It's possess alot of power and speed. Surround sound of engine roaring inside more compared to the outside was one difference. More than worth their value!
Easy buying experience. Did not waste any time. Fair prices on new and trade-in right up front and without hassle. These people are professionals and know how to say "yes". Beverly an excellent advisor.
It's been a great car
by Brandon from Ontario
January 10, 2019
It's a great car but you have to make sure the maintenance is done. That's why I purchased the maintenance program. You cant beat 2k for 3 years worth of maintenance. BMW has the game rigged with that deal. Then Anthony zabala over at BMW of Ontario makes the whole process so much better.
great car . As fast as a boxer,yet has a back seat and trunk. Also handles as well as boxer ,but cheaper. Very good on gas. 4 modes of driving and 8 speeds . Quick shift auto or paddles or stick choices.
Eric DuVerger was excellent and was timely and accommodating with my car and arranged for rental car for me. They provided transportation to and from my office and made the service appointment seamless.
Super fast and fun to drive
by Nroman from Chicago, IL
April 4, 2018
Could not be happy with my dayly car! Its fun to drive, no mechanical issues, just regular oil change.
Zero to 60 - 4.7 seconds. All will drive really good in Chicago winters.
Painless buying experience with Dennis Smith at BMW of Watertown. He was very courteous and responsive to all my questions and concerns, and I ultimately purchased from him, sight unseen, after test driving at a closer dealership.
Love this car!
by Isabel from Boston, MA
December 12, 2018
This car is so stylish and drives great! It’s a 4WD which will be great for the winter. It’s also great with gas. I am very happy with it so far!
I got my 4th BMW yesterday. These guys are simply the best. Ask for Steve Whitcomb. Such an amazing guy and extremely responsive and attentive. Managers Donny, Chris and Charley made the deal happen for me given a challenging circumstance I was dealing with. I don’t think any other dealer would go to the extent of service and flexibility. They have my unwavering support!
I will only use BMW of Watertown and no other BMW dealer you guys have really done a great job improving the level of care and communication with clients. Thank you to ERIC D he is awesome in service to work with
Most Enjoyable Car We've Every Owned
by GTO Johnny from Nokomis, FL
December 9, 2018
Have the "M" package which adds quickness that compares with my Corvette. All wheel drive is fantastic; car is over engineered and fabulous. Made in America and we should be very proud!
Our salesperson, Dennis Smith, was great! Courteous. Knowledgeable.
Accommodating. Dennis made sure the car was detailed & was meticulous throughout the process.
I would recommend him & BMW of Watertown
The Best Driving Experience I've Ever Had
by JamesMcCarty from Orange County, California
January 8, 2019
Beautiful LeMans Blue Exterior
Fine Gray Leather Interior
Etched Aluminum Interior Trim
So Much Power For An Inline 6 Cylinder
Turns Heads Everywhere It Goes
by Madelaine P Ex-Mercedes Owner from Watertown CT
October 21, 2018
Dennis did a great job at qualifying me as a buyer. He asked questions to determine what would suit my needs and our needs as a family. He was patient and professional. He makes himself available to assist me with the technology that goes into the computer system. He has a great team! I came in with 2 Mercedes and walked out with 2 BMW’S! Thank you for your help!
Best bang for buck
by Kia K. from Sterling, VA
December 29, 2018
I purchased a fully loaded 4 series and I couldn’t be happier. The driving is smooth, engine is not noisy and it meets and exceeds my expectations.
Dennis and his team are fantastic. Ease of service
by Jeff Rubelmann from Hamden,Ct
October 19, 2018
Hands down the best Pre-owned car buying experience ever. Dennis went above and beyond to exceed expectations at final delivery. Highly recommended. Along with the finance team, we were in and out. Happy customer here!
Luxury is unbelievable
by Mona from Orange, CA
August 15, 2018
I feel like I’m gliding. Quiet, smooth ride. Feels like I’m doing 45 mph when driving 70 mph. Interior is so luxurious. I’m well acquainted with the reliability of BMW.
This is my second BMW and experience with Hoffman BMW. Dennis kept in touch with me over the years and worked hard to find the vehicle I wanted at the price I needed so I would remain a customer. I really appreciate good customer service!
by LUX FAN from NEW YORK
January 9, 2019
This is the sports model which my son loves. I had a 2013 luxury model before , which I liked better, but this is a great car. Rides smooth and very comfortable. I want the X3 next. I like SUV's.
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