Used BMW sedans for sale near Franklin Farm, VA

My experience with BMW of Rockville is with service. The service department is phenomenal. My service advisor is J. Carlos who is very professional, knowledgeable and very very customer focus.

Lou was very friendly. Seems to be an all around great, honest guy. My decision to purchase the vehicle was a breeze, as he didn't have to do much selling. I did most of my research prior to the test drive and purchase. The wait for the others involved in the process was a bit unnerving. I'm used to everything - test drive, paperwork - being no more than 1 1/2 hour. I had my own financing so wasn't sure why it took so long to "check out". This dealership was a lot longer, but all in all not too bad.

very professional and informative. One of the best Service I have seen in a dealership. Happy with the end result. I would recommend them for both used cars as well as new vehicles.

I have bought 4 cars from Rockville BMW made it a very good experience each time.

The best car buying experience I’ve had in my over 20 years buying vehicles. They were doing a complete remodel of the building and working out of trailers but still provided a top notch experience. My salesperson was Ceandria and she was the best car salesperson I’ve ever had, she played the biggest role in my overall experience at Passport BMW. From the first email I sent until the second I drove off the lot she was friendly, knowledgeable and welcoming. Something you don’t see all the time in that profession. I had a few bad experiences at other DMV BMW’s dealerships (looking at you, Rockville) but here at Passport every step was great. Ceandria provided me with answers to any questions I had about BMW’s very quickly, confidently and with great knowledge whether via email, at the dealership or on the test drives. Even when I returned home the next day she reached out to see if I had any questions or concerns about the vehicle I purchased. The great experience didn’t stop at Ceandria. Once I went to finance to sign papers Hannah greeted me with a smile and made me feel at home just as Ceandria did earlier. Hannah was able to provide me with information about different payment options, rates and any available add-ons with great knowledge and understanding. She was very easy to talk to and easily described all of my options in purchasing my new car. It is easy to tell that both Ceandria and Hannah enjoy their jobs, do them exceptionally well and with confidence. Both made me feel at home. I traveled 2 1/2 hours and my next car buying dealership will begin and end with Passport.

Vitaliy Khlebnikov Herb Gordon Subaru Service Advisor is a pleasure to work with. I have always had my vehicle serviced at the dealership and they have always provided excellent customer service.

Great customer service will recommend to others!! Look forward to doing business in te future

Normally car shopping is a chore. No one enjoys it. The pressure to buy. The haggling. Jason was our client advisor and WOW. Very knowledgeable of the cars. Not pushy. Went above and beyond to get us all of the info we needed. Again, NOT pushy whatsoever. It felt like we were just hanging out with a friend and talking about cars. He helped us find the exact car we were looking for and got us a great deal too. We are looking forward to coming back and purchasing another vehicle from him at BMW of Fairfax.

My 2011 328i has just reached 223k miles. No timing chain replacement. Only oil changes and coolant flushes. Obviously break pads and rotors. It’s been amazing. Fun to drive although I get 22mpg average. As Long as you don’t touch it and don’t drive it like you stole it, you can count on it.

Overall great experience. This dealership leaves the other ones in the dust. Thanks to Rick, Alan, Zen and the lady in the tag department. They made my buying experience seamless and quick. They did not waste my time. They did what they said that they were going to do. I puta deposit down on the car and I had the car the next day.

I've owned this car for a month and it has exceeded my expectations. Plenty of power if I need it but also very smooth and simple to drive. And EFFICIENT. Averaging 32 mpg easy city driving if I drive like a casual grandpa. It almost idles down the highway at 60 mph at under 1500 rpms. iDrive onboard computer and navigation with headsup display makes driving so simple. Best car I've ever driven.

Great experience purchasing a used Toyota 4Runner. If you are going to buy a car there ask for Karim. He was a great sales person to work with. The whole process was great from beginning to end with clear communication and no surprises.

The way car experience should be. Outstanding customer service provided by Sales Consultant named Hassan. Will definitely recommend Hassan at this dealership for friends, families and associates. Kudos!

I have had my 2023 M760i since new. Yes 147k is a lot to spend on a car but it’s a lot of car ! I love this big beautiful beauty… I have put 36,000 miles on her in two years and have had a wonderful hassle free enjoyable ride. The service team at BMW of Stratham NH are great ! I’ve only needed oil changes and a couple recalls taken care of. I would buy this car again….

Great experience! Bought a beautiful car and they were very patient with my questions. Beautiful Mercedes , fair price Bob spent time reviewing car features. Loved meeting Duke ( Frenchie) and Liat. Overall, great experience with little pressure!

My experience with this dealership has been outstanding over the last several years. Suvin, Anton and Patrick made the process extremely easy and pleasurable. Patrick came to my house twice in one day to help solve a problem I was having with the charging cable. Service has always been excellent.

I had a great experience at Eastern Motors today. Jason was very helpful and helped me find my dream car.

I've only had my 2023 M760i for three weeks but I'll give you the skinny on my whip. If you've ever wanted a BMW this is the one you should buy. There is nothing on the market like the 760. Everything you'd want in a car is in the 760, M-motor, brakes and wheels gives you the road performance you've been looking for. The size and ride smoothness of the 760 gives you the comfort you need. The car is simply a work of art. From the Pano roof to the crystals in the lights the leather interior and that B&O sound system will keep you bumping for your entire trip. I've owned 5 previous model years of the 7 and this one by far is the best, hands down. Zero to 60 in 4.2, the breaking is superb with the M Brakes and even though this boy is a huge piece of machinery it handles like a dream. The model I purchased was $137K out the door. Your dealer will offer ceramic coating at $1625 but if you have a garage and you should with a 7 and you-tube you can see how easy ceramic is to apply and take off on a new car. It took me 90 minutes to ceramic the entire car. I bought Adams top of the line graphite ceramic for roughly $75 a bottle. You dealer will offer the plastic coating for about $2K. I suggest you do that, it will put that double protection on your paint. Buy the extended warranty protection if you plan on keeping your car more than three years. Buy the extra service protection too, a BMW brake job can go north of $3K the extended service package costs $1500. Save that money and the extended service package covers your tires and rims too. It's a 7, don't do it on the cheap. Get the gap insurance that BMW offers if you're putting down less than 50%. All in all, this car is a beast. The looks it gets when it pulls up anywhere says that this car is the one. Once you open those automatic doors, mouths will drop. If you're in the market for a new car go and test drive the new 2023 760. You won't be wasting your time.

Candace was very professional and provided great communication during my service. Thank you Candace for your attentiveness.

Purchased a 2021 cert pre-owned from dealer w/ 26k miles. 530i xdrive, car handles like a true Beamer, so tight and feels great driving. A little disappointed the entire 5-series class isn't 6 cylinder however the 4 turbo feels like one anyways, only with improved gas mileage, so not really a compliant just a preference. The dealer recommended using premium fuel, and I use it maybe once a month to keep the engine running smooth and also 10k in between oil changes. Pretty nice! Would absolutely purchase again. Next major service at 80k as well.

Glenda was good along with Jordan the manager.Nice sales and service. Thanks glenda bradley

Client Advisor Arben Vila was a pleasure to work with. Even though we did not purchase the vehicle, he treated us with the utmost respect.

These guys did a great job, Karim responded to me very quickly when I inquired about the car, he had the car ready for me at the front of the showroom when I arrived. We had a great test drive. I made an aggressive offer, and the ales team approved it for me. My daughter loves the car! Great job, thank you!

This is my first experience with Jaguar and it could not have been better. Because of my preferred options, I had to order my vehicle. My sales representative, Gavin, guided me through the entire process and kept me updated on the order. Upon delivery, the professional staff made the process a very smooth and personable. The showroom and lounge are very comfortable. In summery, the service offered at this dealership is excellent. If you are looking a Jaguar, please see Gavin. You will not be disappointed.

Emergency repair without an appointment. I received outstanding service. Professional quality with concise care of customer service. I was well impressed as this was my first time there.