Used BMW sedans for sale near Franklin Farm, VA

My experience with BMW of Rockville is with service. The service department is phenomenal. My service advisor is J. Carlos who is very professional, knowledgeable and very very customer focus.

The best car buying experience I’ve had in my over 20 years buying vehicles. They were doing a complete remodel of the building and working out of trailers but still provided a top notch experience. My salesperson was Ceandria and she was the best car salesperson I’ve ever had, she played the biggest role in my overall experience at Passport BMW. From the first email I sent until the second I drove off the lot she was friendly, knowledgeable and welcoming. Something you don’t see all the time in that profession. I had a few bad experiences at other DMV BMW’s dealerships (looking at you, Rockville) but here at Passport every step was great. Ceandria provided me with answers to any questions I had about BMW’s very quickly, confidently and with great knowledge whether via email, at the dealership or on the test drives. Even when I returned home the next day she reached out to see if I had any questions or concerns about the vehicle I purchased. The great experience didn’t stop at Ceandria. Once I went to finance to sign papers Hannah greeted me with a smile and made me feel at home just as Ceandria did earlier. Hannah was able to provide me with information about different payment options, rates and any available add-ons with great knowledge and understanding. She was very easy to talk to and easily described all of my options in purchasing my new car. It is easy to tell that both Ceandria and Hannah enjoy their jobs, do them exceptionally well and with confidence. Both made me feel at home. I traveled 2 1/2 hours and my next car buying dealership will begin and end with Passport.

I absolutely love this car. I’ve owned it for over a year purchased and certified preowned with 26,000 miles and currently has 48,000 miles. I previously owned a 2022 Lexus iS 350 which I also liked and a 2017 Lexus iS 300 really enjoyed owning both but this one is the best of both worlds. Its fuel efficient and a joy to drive every day. Maintenance will be slightly higher than the Japanese brand. It’s a delightful vehicle for long trips. Highly recommend.

Lou was very friendly. Seems to be an all around great, honest guy. My decision to purchase the vehicle was a breeze, as he didn't have to do much selling. I did most of my research prior to the test drive and purchase. The wait for the others involved in the process was a bit unnerving. I'm used to everything - test drive, paperwork - being no more than 1 1/2 hour. I had my own financing so wasn't sure why it took so long to "check out". This dealership was a lot longer, but all in all not too bad.

very professional and informative. One of the best Service I have seen in a dealership. Happy with the end result. I would recommend them for both used cars as well as new vehicles.

I have bought 4 cars from Rockville BMW made it a very good experience each time.

Vitaliy Khlebnikov Herb Gordon Subaru Service Advisor is a pleasure to work with. I have always had my vehicle serviced at the dealership and they have always provided excellent customer service.

Great customer service will recommend to others!! Look forward to doing business in te future

Normally car shopping is a chore. No one enjoys it. The pressure to buy. The haggling. Jason was our client advisor and WOW. Very knowledgeable of the cars. Not pushy. Went above and beyond to get us all of the info we needed. Again, NOT pushy whatsoever. It felt like we were just hanging out with a friend and talking about cars. He helped us find the exact car we were looking for and got us a great deal too. We are looking forward to coming back and purchasing another vehicle from him at BMW of Fairfax.

My 2011 328i has just reached 223k miles. No timing chain replacement. Only oil changes and coolant flushes. Obviously break pads and rotors. It’s been amazing. Fun to drive although I get 22mpg average. As Long as you don’t touch it and don’t drive it like you stole it, you can count on it.

I recently had my car serviced at Jim Coleman Toyota in Bethesda. Like many people I think, I had not taken my car to a dealer for servicing for quite some time. Instead, I used a smaller private mechanic for services like oil changes and the little things that came up, but had not done much in the way of regular maintenance other than that. Earlier this summer we were going to take the car for a long road trip, and I decided to take my car in for an oil change and a check up to be sure it was safe for a long trip. My service representative, Mark Waters did an excellent job. He explained to me what he felt needed to be done. Essentially it was a 60K mile service, All the fluids were checked and replaced, a new drive belt, checked my tires, new wiper blades, and a number of other regular maintenance things. The car drove great on the trip. The trip included many miles on the highway in the pouring rain. I felt comfortable and safe knowing my car had recently been serviced. Upon my return the air conditioning went out. Mark had the mechanic Kevin Parry inspect it and determined I needed a new compressor. They were able to have the car back for me the next morning. Kevin even fixed a few minor body work adjustments on my front fender and on my driver’s seat electrical controls at no charge. Both times I used them, when I picked up my car it was delight to find that it had also been washed for me. I will certainly continue to use Jim Coleman and won’t hesitate to recommend them to others. Five Stars!

Overall great experience. This dealership leaves the other ones in the dust. Thanks to Rick, Alan, Zen and the lady in the tag department. They made my buying experience seamless and quick. They did not waste my time. They did what they said that they were going to do. I puta deposit down on the car and I had the car the next day.

The way car experience should be. Outstanding customer service provided by Sales Consultant named Hassan. Will definitely recommend Hassan at this dealership for friends, families and associates. Kudos!

I have had my 2023 M760i since new. Yes 147k is a lot to spend on a car but it’s a lot of car ! I love this big beautiful beauty… I have put 36,000 miles on her in two years and have had a wonderful hassle free enjoyable ride. The service team at BMW of Stratham NH are great ! I’ve only needed oil changes and a couple recalls taken care of. I would buy this car again….

Great experience! Bought a beautiful car and they were very patient with my questions. Beautiful Mercedes , fair price Bob spent time reviewing car features. Loved meeting Duke ( Frenchie) and Liat. Overall, great experience with little pressure!

I had a great experience at Eastern Motors today. Jason was very helpful and helped me find my dream car.

I've only had my 2023 M760i for three weeks but I'll give you the skinny on my whip. If you've ever wanted a BMW this is the one you should buy. There is nothing on the market like the 760. Everything you'd want in a car is in the 760, M-motor, brakes and wheels gives you the road performance you've been looking for. The size and ride smoothness of the 760 gives you the comfort you need. The car is simply a work of art. From the Pano roof to the crystals in the lights the leather interior and that B&O sound system will keep you bumping for your entire trip. I've owned 5 previous model years of the 7 and this one by far is the best, hands down. Zero to 60 in 4.2, the breaking is superb with the M Brakes and even though this boy is a huge piece of machinery it handles like a dream. The model I purchased was $137K out the door. Your dealer will offer ceramic coating at $1625 but if you have a garage and you should with a 7 and you-tube you can see how easy ceramic is to apply and take off on a new car. It took me 90 minutes to ceramic the entire car. I bought Adams top of the line graphite ceramic for roughly $75 a bottle. You dealer will offer the plastic coating for about $2K. I suggest you do that, it will put that double protection on your paint. Buy the extended warranty protection if you plan on keeping your car more than three years. Buy the extra service protection too, a BMW brake job can go north of $3K the extended service package costs $1500. Save that money and the extended service package covers your tires and rims too. It's a 7, don't do it on the cheap. Get the gap insurance that BMW offers if you're putting down less than 50%. All in all, this car is a beast. The looks it gets when it pulls up anywhere says that this car is the one. Once you open those automatic doors, mouths will drop. If you're in the market for a new car go and test drive the new 2023 760. You won't be wasting your time.

Great experience purchasing a used Toyota 4Runner. If you are going to buy a car there ask for Karim. He was a great sales person to work with. The whole process was great from beginning to end with clear communication and no surprises.

I've owned this car for a month and it has exceeded my expectations. Plenty of power if I need it but also very smooth and simple to drive. And EFFICIENT. Averaging 32 mpg easy city driving if I drive like a casual grandpa. It almost idles down the highway at 60 mph at under 1500 rpms. iDrive onboard computer and navigation with headsup display makes driving so simple. Best car I've ever driven.

Candace was very professional and provided great communication during my service. Thank you Candace for your attentiveness.

This was the best experience ever. When I tell you the entire process was so smooth and the jeep looked even better in person I truly mean that. It was everything I wanted and I truly had the greatest advisor, Angela Collins. She texted me, she called me and was very prompt sending me the paperwork so we could start the sales process. It also helped that she was so fun and funny, any nervousness I had when I walked in disappeared the moment I met her. She’s now my best friend in my head so make sure to ask for her! Oh, and did I say the dealership is so clean and gorgeous?! Talk about a luxury experience all the way around.

Purchased a 2021 cert pre-owned from dealer w/ 26k miles. 530i xdrive, car handles like a true Beamer, so tight and feels great driving. A little disappointed the entire 5-series class isn't 6 cylinder however the 4 turbo feels like one anyways, only with improved gas mileage, so not really a compliant just a preference. The dealer recommended using premium fuel, and I use it maybe once a month to keep the engine running smooth and also 10k in between oil changes. Pretty nice! Would absolutely purchase again. Next major service at 80k as well.

Client Advisor Arben Vila was a pleasure to work with. Even though we did not purchase the vehicle, he treated us with the utmost respect.

The 2023 BMW 530xe PHEV hits the sweet-spot for what I want in a vehicle: 1) with up to 21 e-miles on a full charge I have enjoyed 100% electric driving for almost all my day-to-day trips (in the past year I’ve only filled the gas tank to our 530xe about 3-4 times), 2) Easy road-trips with no interruption to wait-around for my car to charge, just fill the tank with gas and keep going. I’m just not ready to go electric-only because the technology and charging infrastructure just isn’t there (until it’s as quick and easy to get a full electric charge as it is to fill your gas tank (in just 3-5 minutes), I’ll happily enjoy my 530xe PHEV. It’s literally the best of both worlds. Also the 530xe is stylish (I get unsolicited comments often), seats are comfortable on long road-trips and car is sporty to drive. Plus the back seat is comfortable too — often not the case in other vehicles. I’ve throughly enjoyed my 2023 530xe with no mechanical problems or issues.

Glenda was good along with Jordan the manager.Nice sales and service. Thanks glenda bradley

These guys did a great job, Karim responded to me very quickly when I inquired about the car, he had the car ready for me at the front of the showroom when I arrived. We had a great test drive. I made an aggressive offer, and the ales team approved it for me. My daughter loves the car! Great job, thank you!