Used Buick for sale in Gurnee, IL

I rate this purchase as one of my top five during my lifetime. I was a long distance buyer (300 miles). They contacted me immediately after I sent my inquiry, I made an offer they countered with another offer, I was pleased with the price so I made the purchase. Gave a deposit over the phone, filled out the credit app electronically. They held the truck for me as I could not pick it up for another week. When I did arrive to take delivery I was ecstatic that the truck looked even better in person than it did in the photos. I would definitely buy from this dealer again. The only reason I don’t rate this as the absolute best buying experience is the extra price they add for something I would never buy. $498 for MULTI - this is for door ding protection, window chips, lost key replacement...etc,etc.

The exterior color and shape of the car. The inside color and all the options it has. I’m still getting use to the lack of room inside.

Mike made the buying process as quick and easy as possible. The staff was knowledgeable and friendly. I'd be happy to work with them again in the future.

The vehicle was great EXCEPT for the shifter which was the worst type EVER that GM designed!! I had family that could not figure out how to use it!!

Matt Michalski was awesome at helping me get the car I wanted. He is a very patient person and cool to work with. I recommend anyone to go see him for the car u want.

I've driven cross country several times without a problem. It handles the road very well, even in high winds. It has ample storage and everything is easily accessible and in reach of the driver.

Tony wojciehowski, in the service department was very helpful and professional. Every time I come for an oil change or service etc. I?ve always had a pleasant experience.

The interior is spacious, Beautifully styled interior. The exterior is nicely styled. The middle console is small. The infotainment center is easy to use once you learn how.

Our salesperson, Robert was the best. We never felt more taken care of; Robert has great customer skills. As a former customer service worker I look for this. We found the car online, Called LL and Robert showed us the vehicle that afternoon. We loved it! The process was smooth and easy. We had to find a PNC bank in the area and he helped us find one. We went to a Honda dealership to get a key made as the car we bought was not a Lincoln. The customer service there was atrocious and I never ever want to go there again. I knew I had to write a review for Robert at LL as I want great customer service rewarded. Thanks again for a good experience.

Meets my needs with style and class. I can use for around town or heading out of town for a long trip with friends. Looking forward to using to travel and camping.

Our Salesman was top notch. Great staff, everyone went out of their way for us. Clean showroom, and cars all in clean condition, and odor free.

This makes the fourth review that I have written on this site about my 2014 Buick LaCrosse since 2014. Since I bought it new this car has been a joy to own. I do not harbor one disappointment or complaint about it. Other than normal scheduled maintenance as recommended by GM the only other service needed was a replacement of a stuck brake light switch. That's it! In addition to the above mentioned normal mechanical maintenance service, I do have the car detailed twice a year plus frequent car washes in-between to keep the finish like new. An aside---twice within the past six weeks two strangers have approached me commenting on the cars looks, engaging me in conversations around it and asking about my experience with Buick. Of all the new luxury and higher end cars I have owned over many years, this car has elicited more positive comments on a consistent basis year after year then any other I have had and it still continues to draw positive attention after six years. I find that amazing. It is too bad that the LaCrosse is no longer in production but when I am ready for a new car I will definitely be going back to Buick. I hope the four reviews I have provided over the past six years are helpful to those who are considering buying a Buick. In my opinion you can't go wrong.

Had a great time test driving cars. Dave was very chill with little to no pressure. We made sure he was there when we were ready to buy.

This car easily met my expectations on comfort and performance. I love the color of the car and the interior. The car is easy to maneuver. Thank you Bryan Koestner.

We had a great experience with Ray Chevrolet thankfully our awesome salesman George Zakrzewski. He was very friendly, professional and helpful. Excellent communication. Great service. High recommended.

I love my encore. Comfortable and stylish. Handles very nice and looks great. I’m so happy with my purchase. Lots of perks on car and buying a new one.

Great experience buying a used car . Worked with Jason, closed deal 15 min after test drive, paid exactly what we expected, unlike the first Hyundai dealership we with to. (Tried to slip a $3000 dealer fee to sanitize the inside of car).

this is the second Buick enclave that I have owned I have found that it is sized right for my needs and is comfortable to ride in and to drive

Very impressed with the fast service I received after my battery failed. Advisor Dean was right on it and was able to pinpoint a known issue that has been going on for over 8 months that a different Buick dealership could not find. Definitely thinking about making the switch back here when my lease is up and cars are available!

This is my dream car ! I love the leather interior, the color inside an out! The heated seats! The smooth ride! I also got the lex protection an love it!! I highly recommend this car an the service department. Great people!

As a young woman buying her first car (and having had a less than stellar experience at another dealership) I felt so welcomed and supported by the Gary Lang team. Rob Mayo took the lead on helping me and he was attentive, kind and helpful. Gary Lang met me where I was at and made my experience easy!

Owned Honda vehicles for many years and I am very impressed thus far with this vehicle. It is the perfect size for me. The mileage could be a bit better, but it is still pretty respectable. I like the ride and the styling of the vehicle.

Probably one of the easiest car purchases I’ve ever made! Brian (my sales rep) was extremely knowledgeable, answered all of my questions and made me feel confident I was making the right decision! He didn’t try to force my hand, there was no pressure at all, I ironically saw a similar vehicle at a different dealership and the process left a very bad taste in my mouth, the experience at motor werks left a pleasing taste on my pallet if you’ve ever considered purchasing a quality predriven car you owe it to yourself to see what they have to offer

The interior features of this car are unbelievable! If you have kids this car is a no brainer. The interior layout is a great use of space and having 3 kids they now call my car the LIMO! So many options for charging, WIFI, navigation, we have the built in screens in the headrest, nothing to not like so far!

I have been driving Lincolns since 1976 and this Buick Enclave is equal or better. But the cost is about 50% less and has more room than my Navigator.

Purchased a used suv. Customer service was outstanding. Working with Byron and Tony made the purchase simple and fast. Byron is very knowledgeable about vehicles. Best coffee on golf.

The Buick Enclave purchased at TCF Auto Wholesales is a reasonably affordable and reliable vehicle, that was backed by a 1 yr powertrain warranty and annual inspections given the vehicles history and past ownership in Canada.

The part i really appreciated about it was the fact that of the fine gentleman i worked with, Tim, Matt and Teddy, they understood that the 1 truck they had on the lot I liked but had one feature that I did not want to have on a truck I would buy for the future. I had said feature, Ramboxes, on the truck I traded and I think they was a great creation by Ram. I like the Ramboxes and the way they create extra storage on the outside of the truck for ease of access. However with my current and expanding family situation, I was going to need a standard bed. After I explained this to all 3 of them, they were polite and receptive of my request and worked hard to find a truck they could do a truck for truck swap that was on my wheelhouse of options. They were able to accomplish just that and I am very appreciative as the truck I purchased will hopefully be a lifelong vehicle turned into a collector's item since it is a special edition truck.

This vehicle is absolutely the most comfortable ride i have ever driven. Drivers seat felt almost ergonomic. And it was very smooth on the road. Also was vwry quiet with all windows up. No air leaks.

This is the first time I leave a review for a car, meeting the car dealership General Manager Alex and his Sales Manager Abe I was very impressed with them both, Alex was a fledging aviator when I first met him and a European mentality towards perfection, professionalism, and honesty along with Abe’s dedication to those ideals keeps Sherman Dodge as a number one car dealer in the Chicago area or even in Illinois. An example of this is as a senior I still like cars that are different and I picked a 4 wheel drive vehicle, to my surprise I was having difficulty driving the vehicle for I drove it like a pilot one hand on the throttle other on stick, which is keeping one hand on steering wheel and other on the gear shift which is a no no with newer vehicles. To keep this short Alex came out, got in the car and gave me instructions on how to drive the vehicle correctly. Along with a good trade-in allowance and receiving a beautiful vehicle, this is the dealership for all ages with high standards and integrity. Thank you for everything Alex for the aviator-type instruction and Abe for your commitment to customer satisfaction. Sincerely, W.B.

This is the best used car I've ever driven. Good on gas handles the curves very well, spacious, an I look good in it, says ME. LOL🤣

Purchased our used Cadillac Escalade from Humza with the help of his manager and found it to be a good overall experience! They worked to sell me a car! Most dealerships have this new "one low price and not interested in dealing....in other words yo pay their price or its the highway". A previous Honda dealer in Elmhurst offered me $14,000 for my 2014 Dodge Durango prior to going to Sherman Dodge who gave me thousands more. I had driven all the way from Green Bay WI to purchase a car "NOT PLAY GAMES"!!

The car met every one of my needs and one of the best o have ever had i thonk Billy for helping me find this wonderful car

Like so many have said before, this was a low pressure, no hassle experience. Brian did a great job of answering all our questions and showing us various cars in our price range. This was the third car my wife and I have purchased from Hertz and we would not hesitate to buy our next one there. I hate the usual car buying process, but the no haggle pricing makes decision making easy - and the prices are very fair.

Love this SUV just big enough for a grandma. Wanted different color but it's all good. I'll have to take a course on all features. I'm willing!

great beyond great fady was a great help and got me what i needed & got me for a good price recommended here more often please

I love how safe the car is for me and my family. The interior is everything and more! And the ride is really smooth. GREAT BUY!

Bobby was great! He listened to what I wanted and helped me throughout the entire purchase process. It was hassle free and I got the rates and payments I wanted. Definitely buying from then again!

Great little SUV. Gas mileage is a plus. Nice interior and features. Nice design. Reliable vehicle. This is our 18 year old’s car and we feel safe sending him out in it.