We are repeat customers. We bought a Chrysler Town and Country almost 2 years ago and had such a great experience with them that we went back for a Dodge Ram for my husband and I year ago in July. They make you feel very welcome and they don't bs you into a vehicle you didn't come for. Will definitely be back for our next vehicle in a few years!
Lauren Gall, our sales person, was very personable and easy to talk to. She knew the 2018 Santa Fe inside and out and she understood what we needed in order to be able to afford the car. She made the process very smooth and enjoyable!
Tony, the salesman was very relaxed and laid back. Felt no pressure to have to purchase vehicle at that time. He spent a lot of time with us going over vehicle to make sure we were comfortable with it. First time ever, in my vehicle buying experience did the OWNER come to thank us for purchasing one of his vehicles!!! Very pleased with whole experience!! Drove home to Indiana with the vehicle and was well worth the drive!!!
We could not be happier with our purchase and the service at Chignoli. We worked with Gregg and he was great. He answered our questions whether we contacted him via phone, email or in person. Great local service, which is how we try to shop...Locally! We will continue to buy from Chignoli, this is our third purchase with them.
I could not be happier with the experience I have had at Chignoli Auto and working with Marc. I usually hate buying cars because I am not an expert on cars and always feel like it is a whole day ordeal. This WAS NOT the case at Chignoli. Marc was wonderful to work with! I was in and out with a new car in under an hour , everything was explained to me and I am so happy with the car I bought. Marc worked diligently to get me what I wanted and didn't make it seem like such a process. I would recommend anyone to go to Chignoli Auto and work with anyone there. I love that it is family run and that you do not feel like "just another customer." I feel like they really do care about each person that comes in and each person and car that goes out! If you are looking for a car go to Chignoli Auto you will not be disappointed. Angie
No Matter What Situation You In , Sam Darwish Going To Make Things Happen and You're Going To Drive Off The Lot With A Brand New Car or Nice Used One. It's ALWAYS A Pleasure Working With Him. He's Very Knowledgeable About His Job. Thanks A Million Once Again Sam!!!
We bought 2 used cars just a few weeks apart (one for me, one for my son), and the experiences at the 2 different dealerships could not have been more different. We will come back to Rod Baker Ford again and highly recommend this dealership. We worked with Ryan in sales and Steve in finance. Both were very personable, answered questions, and explained everything very thoroughly. We never felt pushed, and we sincerely appreciate how careful Steve was when explaining every aspect of the financing, especially because at the other shifty dealership , that other finance person tried to cheat us in multiple ways so we had to triple check the math and have inflated charges removed. The interest rate we were given at Rod Baker Ford was 4 points lower than what the other dealership gave us, coming from the same lender and using the same credit score and a similar car price. Car buying can be a very stressful situation since it is such a huge purchase, and you really want to buy from people who are trustworthy. The staff at Rod Baker Ford are good people -- it's worth it to check them out even if it is a drive!
Looking for a honest sales associate? See Will Buis!!!
by StephanieNiemann from DealerRater.com
November 6, 2018
Highly recommend Arnie Bauer's sales associate Will Buis! This is our second truck purchase with Will in the last two years. Will takes his time and really finds out what you are looking for in a car and keeps in mind your budget. Will is not pushy at all and is very knowledgeable and helpful. He has excellent customer service. We wouldn't buy a car from anyone else! Thank you Will for all your help! We couldn't be happier with our GMC Acadia and GMC Sierra Truck.
This dealership was great overall! I worked with both Joe and Ryan and both were very professional with outstanding customer service. Joe helped me in picking the right car within my price range as well as the features I was looking for. I was VERY satisfied with my 2017 Chevy Cruze LT. Ryan in financing was great, he helped me get the best deal as well as give me financial advice that really helped close the deal for me. These two together gave me the confidence in buying from this dealership, it's no wonder they have a lot of repeated buyers, my family included.
Anytime I take my Lexus NX200t in for servicing everyone is fantastic to work with and I must say you have the nicest waiting area of any place! Tony is exceptional and keeps me informed on what???s going on and I recommend Lexus of Orland Park to all my friends and family!!
I walked in knowing what I wanted to see & buy. Deciding whether to go new or not was the issue. I decided to go with used. I am happy I did! I had a horrible time at the previous dealership that I was at 10 years ago & this chevy dealership made buying a car easy! Thank you esp to Juan Jacome for dealing with me & my family.. esp my dad! Thank you for staying hours past your shift! Haha You guys rock!!! We also dealt with the finance guy: RYan Sitter. He was great as well! No complaints! Super nice and to the point! Thank you as well for ALL of your help! :) - Candice S.
Both the girls were very helpful and were were able to answer my questions immediately . Becky arranged a rental car so I would not have to sit there all day . Overall everything went great,
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