I simply had an awesome buying experience at Shakopee Chevrolet. Dave and Tom were great to work with. From the time I walked in to the time I drove home with a new Silverado, my experience was nothing short of fantastic. I would highly recommend this dealership.
Easy going commuter
by wren307 from Holland, Michigan
November 29, 2018
I chose this vehicle for its AWD and height, but it doesn't feel like it's too big of an SUV to be clunky. I enjoy driving it and especially like the great gas mileage.
They were not the closest Chevrolet dealer to us. We went there because of a great advertised price and a 5 star rating for the dealer. We bought a car then changed our mind because we found a better deal elsewhere. Lenzen located the same vehicle a considerable distance away, matched the price, accommodated a few other wrinkles we presented and couldn't have been nicer through the process. We're driving the exact vehicle we wanted and extremely happy with the price. Mike did a great job explaining the features of the Equinox and making the whole experience stress free. Mike Hellendrug and Jeff Lenzen took care of us extremely well.
This car is too small for our needs
by Willie from Lakeland Fl 33811
January 14, 2019
No room behind the rear sear for very much. Only one arm rest? Hesitation on take off Rear camera is a joke. Very Very expensive to repair
Good job! They checked everything from one end to the other. The recalls didn't take long to fix either.
Smoothest and quietest vehicle I’ve ever driven
by Jersey bob from Florence nj
October 28, 2018
Simply the best 3 row suv out there,superb ride,extremely quite on the road,ive been an auto technician for 29 years, I’ve worked for Toyota which was the most reliable, Lincoln which rode the best and was the most quietest and Pontiac which was the fastest, Out of the 23 cars I’ve owned my buick is on top and I challenge any of you Acura, Lexus, infinity owners to a ride & comfort contest!!
Very satisfied with my purchase and the visit there in general was much better than expected. Any other time I've gone to a car dealer it's been a terrible experience, so I wasn't expecting much, but figured I'd go check out the car I've been eyeballing online for a couple weeks anyway. I met with Mike in sales and he was so very welcoming and wanting to work with me to ensure MY satisfaction. It was well worth the hour+ drive there. I would do it again! Very happy with the service I received & happy with my car purchase! Thanks for making this a good experience, guys! Keep up the good work.
It’s beauty and luxury in 1
by Chrissylane from LOUISIANA
December 25, 2018
I absolutely love this car. Out all cars I have had or drove this is my absolutely favorite. Buy a Buick LaCrosse I promise u will not be disappointed
As usual - I was greeted warmly by the service center staff when I arrived for my appointment, had loads of laughs, went to see if Jeff Lenzen was working to greet him and had a selfie taken with Mike Kloos who is a great guy and before you know it my car was done!
Very economical for the features
by Andy from Rome, NY
November 30, 2018
Body styling, interior comfort, jam-packed features make this a good buy in a time at which SUVs are taking over the market. I was an Enclave owner and hope to go back to it someday but the Buick Lacrosse is a nice change of pace.
Mike Hellendrung did a great job! Had a very good deal, very satisfied.
It's everything I wanted in a car
by Deaconess T from Minneapolis, MN
October 11, 2018
The body is gorgeous, the inside is awesome, the drive is smooth. It's not a metallic gray but it's more of a champaign color. My dash is black leather (beautiful). My seats are leather and heated (just in time for winter ??). The BEST PART OF ALL is the REMOTE START, LOCK AND UNLOCK KEYLESS ENTRY ?????. This was the best Birthday gift.
Slavic was a very friendly face to see when I came in. He was very informative and took his time to walked me through the details of the car. He noticed that I was cold and offered me coffee which was very mindful. His personality is simply magnetic! Last but not least, the restroom were clean which was a great plus.
by Mr Wonderful from Near Madison WI
December 29, 2018
Very comfortable vehicle but it is going to be a major drain on your free cash. Had the transmission rebuilt at 93K. Very comfy but I don't trust it to drive out of towns since it is a mechanical xxx.
I recently wrote about how they are liars and steal money... I wanted to give an update since they contacted us about my previous review..
They looked at our car again, and did find the nails. They kindly replaced the tires.
Rides like a dream
by cocacolagal from Iron City, GA
December 10, 2018
Drives and Rides very smooth and comfortable. Beautiful exterior/interior. This vehicle has all the bell and whistles where technology is concerned. I would highly recommend others to purchase a Buick Regal.
Had a medical emergency to deal with and was told not to worry about the loaner that I was driving and to take care of my family member. Mary is an incredible asset for Key Cadillac.
What a great car for the price
by GSofine from Clearwater, FL
October 11, 2018
I own a Buick Regal GS and it is just what I was looking for. It has the sportiness, comfortable stylish interior, aggressive exterior, bose sound system, navigation, and all the other bells and whistles. All this for a reasonable price. Life ot
9 am service appt that took over 1 hour 20 minutes to complete. They had to simply plug into computer port (in-cab) for engine light check. My opinion - Too long for a 5-10 minute check. After 1 hour I had to see what status was...Last oil change same, slow service...
Love this car just concerned about the noise.
by Jane42 from Logansport in..
October 21, 2018
My 2014 Buick Enclave has been making a roaring sound. When you speed up it gets louder .when you slow down it lets up. But roar is there all the time. Why. .?.?
Sadly another bad service. Had high hopes because my last service was really good. Bad communication (I should say No communication) during the day of what was happening or when to expect my car back. Only called me back after I called later afternoon (3pm) when I dropped my car at 8am. Also service couldn???t get a valet to bring my car around at end of day. Service advisor overheard and went to get when I walked out to get myself which I appreciate. Pulled it around and of course it hadn???t been washed. It???s my assumption when they call to say your car is ready it???s actually ready. Again I don???t go to service for a car wash but it???s something about having pride in the cars coming off their lot I would think they would want to have that shine and good feeling when a customer leaves. But then again given the actions maybe not....
by Happy customer from Pueblo colorado
November 28, 2018
This car met all my expectations Touch screen heated seats USB plenty of leg room dual heat and ac leather seats and a very comfortable ride
I've purchased a few vehicle from Lupient Infiniti over the years and would never buy from another. They have the best customer service. They take the time to help You find the perfect vehicle without pressuring You To buy.
Issues with air condition should be taken care of
by Smith so disappointed from Mission, texas
January 4, 2019
I bought this vehicle in south Texas will not mention the dealership which I would love to do. I started having problems with the air condition and researched and found out this should be a recall because there are many Buick Enclaves with the same issue and it’s a manufacture issue. I don’t understand why I should have to pay for a problem that tends to come from the manufacturer. This is a luxury car and should be treated as such from what I have experienced all questions a refered to the salesman where are all the other people finance managers where are they why won’t three let me talk to them? I really don’t expect an answer because we are considered nobody’s so unfortunate we are what makes you succeed in sales and we are treated after the sale as nothing even when we reach out there’s always an excuse.
Elijah in sales and Amber in finance were absolutely amazing to work with! They helped me get the car I wanted, for the price I wanted! I would highly recommend this dealership and highly recommend Elijah.
Tight nimble handling. comfortable interior.
by GS Owner from Charlotte, NC
December 15, 2018
Tight quiet ride. 6 speed manual takes the boredom out. 270 HP has decent acceleration. Nice amenities. Very nice leather seats. Great sound system. Pretty good fuel economy.
Just purchased a used C Max hybrid. sales rep Mike Fitzgerald was super...no pressure to look above my budget....helped me find the best, most reliable vehicle for my needs. The vehicle was checked out by one of their great mechanics whose opinion helped deal the deal. Looking for a great place to car shop....Go to Roseville Midway Ford!
Buick doesn’t back their product
by Dcooper from Pensacola, Florida
January 14, 2019
This car looks good but I have had the car sensor replaced twice in less than 2 years. They replaced 3 belts my timing belt, serpentine belt and I can’t recall the other. Now I don’t have oil light on but it’s consuming oil. Looked at the recall and they know it burns oil but don’t want to fix the problem because. It’s costly. So I have 3 years left on a car that I might have to replace the engine on. The dip stick is dry and I don’t see where the oil is going to, it doesn’t smoke like typical oil burning in the exhaust and I don’t see it leaking on the ground. Very very disappointed and would never buy another Buick period!
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