Used Buick for Sale in Waukegan, IL

Chris in service always goes the extra distance to make sure any repairs are done 100%.

Comfortably seats 7, rides great, met all of my family needs. Purchased with low miles, and never had issues outside of routine maintenance. Highly recommend.

My experience at Palmen Buick was simply wonderful! They team structured staff was there for my every need. I was so happy to be surrounded around friendly, professional, informative people. I must admit I was very skeptical about going into dealerships because I feel pressured and inadequate because I'm not a car lover. But these guys ( Mike & Mike) made me feel comfortable and very much involved in the entire process. What I mostly liked was that my wants and needs mattered to them. They didn't disregard what I wanted and needed just to get a sale. The environment was warm, clean and welcoming. Mike Mattner was so very patient with me, and I was very impressed with his open honest knowledge of the vehicle I purchased. He was the perfect sales person for me. I was unsure if I even wanted the car and he spent extra time with me simply listening and conversationg about how this purchase would be conducive to my life. He and other staff stayed 2 hours past closing time and never once made me feel as if I was a burden to them. Mike Hogan, oh boy oh boy. :)Personality Plus! I enjoyed him so very much. Big smile, big personality, and big passion about what he does. I feel like I've met a new friend for life. He sealed the deal because the original deal didn't fit my budget or my "want appetite "but he came back with the perfect deal for me. I felt a since of sincerity behind all that Personality and Gift of Gab. LOL!! It took 2 visits but Mike was diligent in making sure I became a happy customer. Happy I am, as well as very grateful that I encountered the Palmen family in Kenosha. I hope and pray we have started a long lasting relationship that I can be proud of. I walked away with one of the prettiest cars in the lot (in my opinion) and I'm thankful to everyone that helped in the entire process. PS- I didn't see the gentlemen's name in finance that finalize all the paper work, but he was great as well. Blessings, Veronica

My vehicle is a nice size suv. Not too small -- not too big. The interior is spacious. It is a lot easier to get in and out of.

Very quick and easy transaction. I was purchasing a 2018 GMC Acadia, but ended up with better incentives from both Costco, and GMC, for just under $200 I ended up with a 2019 Acadia. They appraised my trade in at exactly what I was wanting for it and they did not know where I wanted to be on the trade in. Obviously I happy with the transaction. Scott MacDougall, was very easy to wotk with.

Great small SUV with all the latest in technology. I get great gas mileage 38 on the highway and around 32 combined. Has adequate pickup; Buick sales rep told me about Trifecta performance tuning which livened up the vehicle. (optional aftermarket engine trans tuning software)

We love this Enclave! Just returning from a road trip and it was smooth, gas average was great and it has all the electronic needs for us and the grandkids! Thanks Buick and McKaig!!

I felt very comfortable sitting as a passenger and driver. It handled easily on the interstate and in town. It has all the extras that I need and are easy to access.

This car was a joy to drive. Many more high tech safety features than I expected. This car was designed for comfort and use of electronic devices by all passengers.

First off, let me just start by saying that this facility is state of the art. They really care about their customers here, from the service, to the amenities. We had the opportunity to work with Deanna in leasing a car. I went in to get some work done on my truck and had a few hours to kill so I thought I would look at a new SUV for my wife. I met Deanna who took the time to figure out my needs while being well aware that I was not going to buy that day. Deanna was helpful in explaining how a lease worked as I had never had one myself. She also found us a deal on a 2018 GMC Terrain which was actually a better deal than the 2017 they still had sitting on the lot. She even made sure that I upgraded my existing Costco membership so we could get Costco employee pricing ($550 off a lease) AND a $700 Costco gift card! A few weeks later after selling my wife's car privately, I called Deanna to setup a time to meet with her so my wife could see and drive the 2018 Terrain. Needless to say, she fell in love with it. Deanna was able to locate the 2018 Terrain with the features we wanted. We were able to pick the car up the next day and had everything ready when we got to the dealer so we didn't have to wait for 4+ hours. We were at Marquardt for about 2 hours total for pickup which was a lot less time than we spent at the last dealer just to look at a car... Overall, we have nothing but positive things to say about our experience at Marquardt. I wish all dealers could offer this 5 star service! They really take care of their customers and we are looking forward to being a life long customer. Thanks again Deanna!

The Marquardt Team is great! Working with me from start to finish. Identifying the "right" car for me. It did take a couple of days due to the Thanksgiving Holiday but once I returned and the car was ready - I was / am a very happy customer. Subsequent visits for oil changes, or getting the mud flaps for my car - the team always take's the time to stop and say hi, ask how I'm doing and how's the car? And on top of it all, they always remember my name. Tim McIntyre - my sales rep - always takes the time to say hello and if time permits he'll take a few moments and chat with me whenever I stop by. In my book - this team is a "10"!! Thanks for all you do! Kenn M

Couple hours and out the door. Mr. Torres was great with me. Test drove vehicles but got what i truly wanted. This spring i will be joyed waahing her up. Millennium is the best.

Best car buying experience I ever had. Our salesman, Rami Rajab was extremely helpful, courteous and accommodating. No high pressure sales, no hidden fees and no gimmicks. Very professional young man. The sales manager, Isaac Homa even helped my wife set up her Bluetooth after we purchased the vehicle. I would definitely purchase another vehicle from this dealership and recommend it to anyone.

We are so happy with this vehicle. My husband is fourteen inches taller than me, and we can both drive comfortably. The Enclave shifts smoothly and there is plenty of interior room for passengers to ride comfortably as well transporting luggage. It handles well in snow and is very stable on the highway. We wanted a reliable full size SUV that drives great, rides smooth, and fits in the garage. Buick covered all the bases.

My salesperson was Walter on Dec. 28, 2017. I knew I wanted to buy a new Buick LaCrosse, but my 2011 trade-in was parked in our driveway needing engine work, and filled with paperwork, soft drinks in cans and bottles, shoes, clothing and family treasures - as I had spent significant time cleaning out my late brother's condominium. He had passed away suddenly and quite recently, and I was still feeling grief and stress. I thought I'd have to keep driving my rental car until I had time to clean out the car, or at least until the frigid weather had passed. But as Walter attentively listened to my predicament, he said he would gladly help me clean out the car, allowing me to drive it to the dealership and offer it as a trade-in. He was true to his word : He arrived the next morning, when the temperature was in the single digits, and happily worked and worked, while my gloved fingers and toes were getting numb, and I'm certain his were, too. I soon brought out coffee for us, and Walter began to jump the car's battery. He tried again and again, very patiently, to persuade the engine to turn over. After about half an hour of trying, he succeeded in starting the engine. Thus, I was able to drive the car to the dealership, with Walter following in his vehicle, to ensure that I made it safely. Once at Napleton’s Schaumburg Buick GMC, he proceeded to gather paperwork together to complete the sale of a new Buick LaCrosse! HOW does one thank someone who goes this far to help??!

This car is above what I wanted. It has a lot of leg room in front. I love the remote entry. I love how cold the air conditioner get.

I recently brought a used car from Eric Foret. He was a excellent sales person and understood both my wife's and my requirements in purchasing the car. He was very polite and did not pressure us in buying the car at he first visit. He understood that I needed to take it to my mechanic before we could discuss a price. Even after the trip to the mechanic, he did not pressure me in buying the car, since my wife was at work. I told him that my wife and I would return later in the evening to discuss the price. We brought the car that evening. I would recommend Eric as the person to see if you are interesting in buying a car. Great Experience.

These people should be given a purple heart award for care and understanding of their customers. They take pride in helping and finding ways to get you driving and approved. They have truly shown to go the extra mile

This car has more leg room than I have had before. The ride is very smooth and has plenty of pick up and go. Very classy vehicle, good mpg as well. Turbo is a plus.

I needed brakes all around and new tires. This was a major expense on my 2011 Buick Enclave. Although I typically find that going to the "dealer" can be more expensive than going to an independent shop, I trust the service department at Grossinger to do what's "right", and with cars being more like rolling computers these days, I know the dealership will have what it takes to properly service my vehicle.

I think the engineer was paid to save money on the front seat. Very uncomfortable. My dealer is doing everything they can to make front seat comfortable not GM .

James is AMAZING. Even though I didn't purchase a car, he gave me his undivided attention. He made me feel very comfortable. I will be back to work with JAMES MAYO. If you have a question, he's the guy to ask. We are thankful that we had the opportunity to meet you. Thanks again Mr Mayo

Roomy, comfortable. Good on gas. Fully loaded. No complaints. Luxury slot of amenities, extras. Only thing missing is an owners manual. R e a l l y

Good vision. Car seems to watch out for other cars and warns of their proximity. Plenty of space for my long legs. Back seat ac and generous room for passengers.

It was an easy schedule to chose a time that day. Just pulled in, signed in, waited about an hour and done. I was impressed because the service garage was very busy with many customers ahead of me. They originally estimated 1 1/2 hours so to get finished in less time and they filled my tires and vacuumed out my car as well. Thanks Grossinger.

I love the car so far, but have only owned it for 3 days, so there may be some glitches or reliability issues I'm not aware of, but as of now I love it.