Used Cadillac Escalade for sale near Chicago Heights, IL

Service Department always offers excellent service. Mike Eaton is the best!

Test drove several models and found that the Platinum Luxury model was fitting for me since I didn't like the sport models all blacked out. The 2023 model is very classy looking yet gives you the presidential feel from the inside. Worth the money to see it turns heads!

Agnes was very helpful through out the buying process and went above and beyond to make sure that I was taken care of during the whole purchase process. I can’t say enough that she is the best in the business and will not lead you on or waste your time.

MJ mizyed was very helpful and understanding in the policies and procedures far as getting everything done nice job.

BEST CAR EVER so cool it’s just amazing And highly recommend it’s just pure awesomeness like I said high recommended it’s so nice I love it

they were very patient did not push me into anything the service was quick the only thing they talked me into was a extended warranty.. hope I never need it and hope it is as good as they say Enjoy

Excellent service from Raul Ibarra sells man made us feel very comfortable. Highly recommend him does not make you waste time going back and forth to get a lower deal he goes straight to the deal.

I purchased a used 2021 model Sport and after being very impressed sold it in order to get a 2022 Sport with Super Cruise, which I absolutely love. I love all of the new technology, with the exception of Apple Car Play. I had a 2016 prior to this generation and was surprised that the gas mileage is actually better on the newer one. The ride is the best ever.

I just want to thank Kevin Dralle, Greg Dralle Jr. and Andy up at Dralle Chevrolet in Peotone. You guys always go above and beyond! I can not say enough good things about the guys up at Dralle Chevrolet. I now own my dream C8 thanks to you and your team! I can't thank you enough.

This is my first Escalade and my wife and I love everything about this vehicle. We shopped other vehicles but decided on the Escalade and learning about the features and the ride quality. Have 5,700 miles and thus far everything has been outstanding. We purchased the Sport model and really like the way it looks both inside and out.

It was a very smooth experience, Nick Marzullo was extremely helpful - even off of the clock!

Nice vehicle very good family truck 68,000 miles very solid have not had any major issues comfortable and ample power like the options great power pulling boat

My sales consultant Travis was excellent he has great customer service and explained everything clearly. He made me feel very comfortable from his hand shake to his smile. He did a great job. Thanks Travis.

The interior is like a space ship! The interior leather is just the color I was looking for. It is so smooth riding and quiet!

What a change 6 months make. They have new Managers their that actually care about the customer. I ended up buying a new Escalade and servicing my other Cadillac their! Isaac and Dave are awesome.

So far a really nice SUV. I just feel like with the price on Escalades, they missed on the interior design. You can really get on the gas when driving but the takeoff is really heavy. It almost feels really slow. Not sure on the idle but not as smooth as I would like. But it looks great! This SUV is a head turner and will standout. Just don't be afraid to spend money if you need to. Luxury SUVs are like women. They need money and love. Give them that and they will be around for a while.

Jose, Josh and Alex were very professional and very attentive to my needs. I appreciated all the help they gave me. Excellent customer service. Thank you guys!

I needed a new car for my mum but the loan companies kept denying me because of my bad credit, I was really frustrated before I came in contact with this specialist, they raised my credit score up to 783 and permanently removed all the negatives on my credit report. All the charge offs, eviction , school loans I had disappeared in 3 weeks. (FixMyCredit at WriteMe d0t C0m) saved me as I just got qualified for the car loan. You can also reach them out if you need your credit fixed.

I appreciate it and the well versed info, I would like to get further information on purchasing

The escalade is beautiful. Inside and out, rides like a dream and is easy to drive. Looking forward to a long road trip in it!!

Real curtious and knowledgeable staff I would tell my friends and family about this car lot

I love my Cadillac Escalade. Cars are made by humans so naturally they're not perfect. We've been driving it for 7 years with no major problems. My goal is to keep it and get another one soon.

Great service. The service department was courteous and friendly. My car was serviced and ready to go in a reasonable amount of time. I was very satisfied.

I have owned Mercedes GLS, Lincoln Navigator, Infiniti QX80, and now Escalade ESV. The Escalade has been my favorite. I now have 120,000 miles on it and have only had to replace shocks. Electronics work beautifully, it is unbelievably comfortable, and there is nothing like the looks of an Escalade! My only complaint is the well-known 1st to 2nd gear occasional kick from the transmission. Dealer has looked at it multiple times (flushed & reprogrammed) with not much luck. 2WD most of the time and throw it into Auto 4WD when Ohio winters hit and this thing eats snow and grabs the road like you wouldn’t believe. Have never even switched it to 4High or 4Lo. Well done, Cadillac!

Quality Service from beginning of service (greeting) to end of service ( check out) and excellence/professionalism

I recently purchased a vehicle and can honestly say hands down the best customer service I received! They were very helpful with all my questions and accommodating. The gentleman who helped me with my loan was very friendly and made the process easy. I will definitely be purchasing from them again.

What a wonderful experience it was working with the guys at Zen Motorsports! Excellent customer service from Pete and Gordon. They both treated me as if I were family and correspondent with me in a manner that was beyond exceptional. Honest and transparent commmunication regarding my interest in a specific vehicle and they’re showroom is prestine. They helped me get into my dream vehicle! If you are not only looking for quality vehicles, but also a smooth and ethical purchasing process, Zen Motorsports is the way to go! Pete and Gordon, I graciously thank you again!

While traveling from out if state,we had a vehicle breakdown. At that time/day, all repair shops were closed. So taking a gamble we dropped the car off at Napleton Ford of Oaklawn. The techs at Napleton jumped on our issue right away and worked hard to help a family stranded on the road. We were back up and running in just a few days. Thank you Napleton Ford!!

Bought the ‘19 in ‘18 off the lot at 90K- have never held onto a vehicle this long. I can not upgrade this model- better then the ‘23 thanks to world issues that affect vehicle manufacturing. Excellent ride, comfort, and superior durability. My vehicle is pristine and l love it. 40 years old, over 25 brand new purchases and this one is still a daily driver!!!

I had a great experience at Star Auto Works! The staff was friendly, professional, and ready to help. They took the time to understand my needs and helped me find the perfect cars within my budget. The financing process was also straightforward, with no hidden surprises. I truly appreciate their honesty and dedication to customer satisfaction. I highly recommend Srar Auto Works to anyone looking for a great car-buying experience!

Great customer service. Repair was done quickly and service manager stayed in communication through the whole process. Never had a issue reaching the service department.

Things I love: SuperCruise, quiet ride, independent suspension, other innovative tech features. Cadillac is ahead of most Euro brands and all American brands when it comes to the technology they have put in this vehicle. Really eager to see how UltraCruise works and I hope it can update 2022 models. Things I don't love: Low power compared to Euro brand large SUVs. Interior is close but not quite as nice as the higher level Range Rover and Mercedes SUVs. The new model is actually slower 0-60 and through the slalom than the last model that ended in 2020. The list of constrained items seems odd. Monochrome badges? Not many semiconductors in those I don't think. Other items too that are more understandable, but I would have liked some notice and the opportunity to wait for them. Instead, the car just shows up with whatever they had in stock that day. The window sticker is like a scratch-off. What features did I win??? Things I absolutely hate: Why put radio controls on the steering wheel if I can't use them while driving? Why not use that space for something that I can use while driving like VIRTUALLY EVERY OTHER MENU in the infotainment system? Isn't that the point of putting something on the wheel? Climate control perhaps, which I have to look farther down and take my hands off the wheel to adjust anyway. Why disallow me from selecting a song while driving in the first place, either on the wheel or the main display? What's my option, remove my hands from the wheel and pick up my phone and look at it while driving? Unbelievably poor "safety" decision there, GM, assuming people will just accept the restrictions and completely failing to understand human nature. Every person who causes an accident from looking at his or her phone because they couldn't pick a song from the display or the steering wheel while driving in one of these cars is now kinda on your watch. Every car I've had since 2007 has allowed me to select songs and navigate music while driving, including my 2016 Escalade, all from the steering wheel, where I don't have to look down too far and can keep the road in my vision, and KEEP MY HANDS ON THE WHEEL. Do better. In fact, remove this ridiculous unsafe restriction in a firmware update and make your existing cars like every other manufacturer out there. Oh, and don't blame Apple CarPlay. I don't use it, don't have it turned on, have it locked on my phone, and I connect straight to the car with Bluetooth. It's not them, it's you. (And using Apple CarPlay doesn't allow that function either, so I can't get around the restriction by engaging it.)

We walked in looking for a new or lightly used Cadillac. Coach Novak approached us and was absolutely fantastic. He was right he isnt a typical salesperson. He wasnt the typical slick talking, fastmoving stereotypical sales guy. He was respectful of my wife and my time and our needs. We got an great deal on a beautiful Cadillac. Thanks Rizza and Coach for all your service and attention in our new purchase.

We upgraded from a 2014 Escalade to a 2016 Escalade we are super happy with the new ride and the new technology in our vehicle.