Used Cadillac Escalade for sale near New Haven, MI

I was completely delighted by the quality of service at this Dealer. My sales rep, Tim Dalgleish, was fantastic and the Sales Manager made the entire process easy and pleasant. I would highly recommend this Dealership to anyone searching for a new car.

Test drove several models and found that the Platinum Luxury model was fitting for me since I didn't like the sport models all blacked out. The 2023 model is very classy looking yet gives you the presidential feel from the inside. Worth the money to see it turns heads!

The car was in the exact conditions as they indicated, it was ready for a test drive and they told me clearly what services they have made and what was pending. Great experience, no hassle, we bought the car and will be back when we look for another Subaru.

This Escalade is much better and refined more than the five previous we have owned. We would recommend this as high quality luxury car above others in the price range

When I went there I was expecting an older car (2012-2014). I left with a 2018 Malibu and I still can’t believe it. xxxxxxto the whole team and business I love you guys!!

BEST CAR EVER so cool it’s just amazing And highly recommend it’s just pure awesomeness like I said high recommended it’s so nice I love it

I spent several hours at Serra 9/26 and September 30th Came in to see Monica, she was delivering multiple cars. She offered Nick J to help us Nick was and is superior at his job He embraced our budget and time frame. Showed us several cars. Test drives, car fax, complete presentation. Zero pressure Zero nonsense All very professional. I was at Serra from 10am - 5:47 pm on Tuesday. Got a car Serra honored the price Fixed a tie rod, fluids rotation sent it out to Rite Way Thankful for everything that happened Nick is a Gem. Dealership was outstanding. Ty for your vision and care 30 yrs running Lord's blessings on your life, family and Staff In his grip Ron Campbell Jr Micah

Michael was absolutely fantastic to deal with. The dealership was approximately a 4 hour drive so Michael and his team did everything to make sure I was comfortable purchasing the vehicle without actually seeing it in person. When I arrived everything was ready and as discussed over the phone. I would highly recommend!

Eddie help me with buying my first car...help me out throughout the process of buying a car. Amazing customer service he took care of me.

I've owned my Escalade for one year and I love it I've always wanted one and now I am so happy 💕 Thank you ❤️

Sam is a superstar sales professional at this dealership if you want the best experience a very polish treatment ask ask for Sam.

I purchased a used 2021 model Sport and after being very impressed sold it in order to get a 2022 Sport with Super Cruise, which I absolutely love. I love all of the new technology, with the exception of Apple Car Play. I had a 2016 prior to this generation and was surprised that the gas mileage is actually better on the newer one. The ride is the best ever.

Worked with Ryan Ford on getting the new CT5 Picked up. ABOVE and BEYOND what was needed to be done. Showed the whole car; the features were explained and the upgrades and new additions to car. Made the paperwork simple and easy. In and out of there within 30 minutes with the car. Wouldn't go anywhere else for business again!

I see people waste their money on the the new jeep grand wagonnier and shake my head on the daily. For the price they could have better luxury and fewer recalls.

Eddie was helpful with me getting a vehicle. I will be telling my family and friends about me great experience at Idrive. Eddie called me already way to setup an appointment.

The interior is like a space ship! The interior leather is just the color I was looking for. It is so smooth riding and quiet!

I traded in my 2015 MKC for a new Nautilus. Mark Nikprilaj did an excellent job from start to finish. I would highly recommend him and Lincoln of Troy for a new car experience

Excellent service from Raul Ibarra sells man made us feel very comfortable. Highly recommend him does not make you waste time going back and forth to get a lower deal he goes straight to the deal.

I went here for a car..They were fast friendly and very professional. I definitely recommend this place for your next car purchase. Check them out

This is my second vehicle I purchased from Ryan Auto. All of the staff (ROMEO and SANTOS) are the best...Excellent customer service and they treat you like family. The receptionist (you know who you are) she is awesome!!!!! Best experience I have ever had from any car lot and wayyyy better the the dealerships. You wont be waiting all day long. They get you in and out and signing on the dotted lines in no time and RESULT...driving off in your new vehicle. I love Ryan Auto. I love the staff. Highly recommend all to visit here and I promise you will be back when you are in the market for your next ride.

I scheduled a test drive of a used GMC Acadia. My visit was a positive experience. Price was given to me detailing all charges. Test drive was fast and easy. Thanks. Tom.

Nick and Andrew helped me out with the purchase of my 2022 Escalade and I couldn’t be more gratefull

Great service. Monica Cavaliere, Jim Cordes, always great to work with. Especially Monica Cavaliere, I purchase about 9 Vehicles thru Her.

Courteous and friendly staff, extra clean facility, great waiting area, knowledgeable service reps. Would be happy to bring my vehicle back if it ever has any problems.

Things I love: SuperCruise, quiet ride, independent suspension, other innovative tech features. Cadillac is ahead of most Euro brands and all American brands when it comes to the technology they have put in this vehicle. Really eager to see how UltraCruise works and I hope it can update 2022 models. Things I don't love: Low power compared to Euro brand large SUVs. Interior is close but not quite as nice as the higher level Range Rover and Mercedes SUVs. The new model is actually slower 0-60 and through the slalom than the last model that ended in 2020. The list of constrained items seems odd. Monochrome badges? Not many semiconductors in those I don't think. Other items too that are more understandable, but I would have liked some notice and the opportunity to wait for them. Instead, the car just shows up with whatever they had in stock that day. The window sticker is like a scratch-off. What features did I win??? Things I absolutely hate: Why put radio controls on the steering wheel if I can't use them while driving? Why not use that space for something that I can use while driving like VIRTUALLY EVERY OTHER MENU in the infotainment system? Isn't that the point of putting something on the wheel? Climate control perhaps, which I have to look farther down and take my hands off the wheel to adjust anyway. Why disallow me from selecting a song while driving in the first place, either on the wheel or the main display? What's my option, remove my hands from the wheel and pick up my phone and look at it while driving? Unbelievably poor "safety" decision there, GM, assuming people will just accept the restrictions and completely failing to understand human nature. Every person who causes an accident from looking at his or her phone because they couldn't pick a song from the display or the steering wheel while driving in one of these cars is now kinda on your watch. Every car I've had since 2007 has allowed me to select songs and navigate music while driving, including my 2016 Escalade, all from the steering wheel, where I don't have to look down too far and can keep the road in my vision, and KEEP MY HANDS ON THE WHEEL. Do better. In fact, remove this ridiculous unsafe restriction in a firmware update and make your existing cars like every other manufacturer out there. Oh, and don't blame Apple CarPlay. I don't use it, don't have it turned on, have it locked on my phone, and I connect straight to the car with Bluetooth. It's not them, it's you. (And using Apple CarPlay doesn't allow that function either, so I can't get around the restriction by engaging it.)

BEST CAR -RIDES COMFORTABLE AND IS SAFE TO BE INSIDE OF IT. QUIET AND JUST PLAIN AS JOY TO OWN IT.EVERYONE SHOULD TRY THIS VEHICLE FOR STYLE AND OWERSHIP.

Service not friendly tried to get oil changed twice turn ed away without options I went to ferndale location great service

Nice vehicle very good family truck 68,000 miles very solid have not had any major issues comfortable and ample power like the options great power pulling boat

Soooo happy I came into this dealership I was truly treated like a family member and was just so helpful love them all!!