Used Cadillac Escalade for sale near Sienna Plantation, TX

Great experience in Service. Friendly and first class treatment. All of the employees are happy and helpful. Highly recommended for Service, New Cadillacs and Pre-owned luxury vehicles.

I purchased a used 2021 model Sport and after being very impressed sold it in order to get a 2022 Sport with Super Cruise, which I absolutely love. I love all of the new technology, with the exception of Apple Car Play. I had a 2016 prior to this generation and was surprised that the gas mileage is actually better on the newer one. The ride is the best ever.

5 Stars ? Because Tyler the Wolverine Deserves a Cape (and Probably a Raise) Let me just start by saying?I came into this Chevy dealership ready to test drive a car I found online and roll out like a boss. But? the car was awful. Like, ?Oh no, absolutely not? awful. Enter Tyler the Wolverine, who did not run for the hills when I turned into an indecisive, mildly neurotic car shopper (bless him). Instead, he rolled up his sleeves and got to work finding me something that actually made sense for my life. We had a few tech gremlins pop up in the process (as they do), but Tyler stayed calm, professional, and relentlessly positive?like some kind of car-selling, problem-solving spirit animal. Just when I thought I was leaving with one electric car, boom, last-minute glitch, and we had to switch cars at 8:30 at night. Did he panic? Nope. AJ the finance wizard came in clutch and had the paperwork handled like a boss, explaining everything with patience and clarity?even while the clock was ticking. And then?because life loves drama?I left with barely any charge in my new EV. Tyler literally handed me cash for a nearby charger (legend), and when I pulled up to the station? HE WAS ALREADY THERE. After hours. At night. Walking me through the charge process like it was just another part of the job. But wait?it gets better. I live in a small town with very limited charging options, so when things got a little tricky, Tyler (aka Wolverine) drove on his own time on a SUNDAY and overnighted me a charger. Who does that? Seriously. Also huge shoutout to Anthony, the first person I started with. He had a doctor?s appointment the day I came in but STILL stopped by afterward just to meet me and help. He and Tyler truly teamed up like Marvel superheroes and helped me every step of the way?through the charging chaos, the car switcheroo, and all the wild in-between. If you want a dealership that treats you like a real person (even when you?re slightly frazzled and running on vibes), ask for Tyler and Anthony. They went above and beyond in ways that you just don?t see anymore. And if Chevy doesn?t give them a raise, I will personally start a petition.

I have owned Mercedes GLS, Lincoln Navigator, Infiniti QX80, and now Escalade ESV. The Escalade has been my favorite. I now have 120,000 miles on it and have only had to replace shocks. Electronics work beautifully, it is unbelievably comfortable, and there is nothing like the looks of an Escalade! My only complaint is the well-known 1st to 2nd gear occasional kick from the transmission. Dealer has looked at it multiple times (flushed & reprogrammed) with not much luck. 2WD most of the time and throw it into Auto 4WD when Ohio winters hit and this thing eats snow and grabs the road like you wouldn’t believe. Have never even switched it to 4High or 4Lo. Well done, Cadillac!

Andrew, Efrain took amazing care of me. I didn?t have to go back and forth on pricing, and their customer service was top tier. The woman in finance was also great.

This Escalade is much better and refined more than the five previous we have owned. We would recommend this as high quality luxury car above others in the price range

Adalberto gives outstanding service every time! He is there every step of the way for all inquiries. This is the only place I take my SUV to get worked on.

This is my third car purchase from CAR MAX . A later model for the wife . A jeep Cherokee and is a 2019 with low mileage . She is happy and that makes US happy . The purchase was not hurried and no back and forth between Mr Smith and I . Really straightforward . Satisfied completely .

Test drove several models and found that the Platinum Luxury model was fitting for me since I didn't like the sport models all blacked out. The 2023 model is very classy looking yet gives you the presidential feel from the inside. Worth the money to see it turns heads!

Great buying experience!! The whole process was easy and fast! Would highly recommend this dealership if looking for a luxury car!

Excellent service from Raul Ibarra sells man made us feel very comfortable. Highly recommend him does not make you waste time going back and forth to get a lower deal he goes straight to the deal.

I blog y my first car from here and now went and bought my second car was very happy and pleased with Amir the owner helped me the first time when my credit wasn’t all that and now that u built my credit he got me approved with his credit and union and I was able to save a lot of money and the cars they got are super clean he actually does whatever it needs to be done to his cars to have them ready ..ask for Amir

So far a really nice SUV. I just feel like with the price on Escalades, they missed on the interior design. You can really get on the gas when driving but the takeoff is really heavy. It almost feels really slow. Not sure on the idle but not as smooth as I would like. But it looks great! This SUV is a head turner and will standout. Just don't be afraid to spend money if you need to. Luxury SUVs are like women. They need money and love. Give them that and they will be around for a while.

Bought the ‘19 in ‘18 off the lot at 90K- have never held onto a vehicle this long. I can not upgrade this model- better then the ‘23 thanks to world issues that affect vehicle manufacturing. Excellent ride, comfort, and superior durability. My vehicle is pristine and l love it. 40 years old, over 25 brand new purchases and this one is still a daily driver!!!

Very nice group. I was well received and they responded to my questions very fast.

The interior is like a space ship! The interior leather is just the color I was looking for. It is so smooth riding and quiet!

Always love taking my Car to Big Star Cadillac for the best customer service and they always do a great job. They have a deal where you can get 3 oil changes 3 tire rotations 3 car washes for a Cadillac for under $175 not a bad deal I have a appointment next week for my brakes Ty Big Star Cadillac.

Nice vehicle very good family truck 68,000 miles very solid have not had any major issues comfortable and ample power like the options great power pulling boat

It was a very good experience the whole team was really professional meeting and exceeding the standards

Has multiple outlets for our kids and has a plug just in case we need to bring in a microwave inside the car. Its really reliable and has lots of leg room.

I was very pleased with the purchase, everyone was very agreeable and understanding of me situation. Even shipping the truck out of state was a breeze! I would shop there if you are in the Houston area, and travel there if you're not. I was able to complete my transaction entirely online and still got great service. Out Standing!!

BEST CAR EVER so cool it’s just amazing And highly recommend it’s just pure awesomeness like I said high recommended it’s so nice I love it

From the inquiry to the purchase …by far this was the most pleasant auto purchase I have experienced. I live out of state and had faith in the dealership after my first contact with them. Doug answered all my questions and went out of his way to make the purchase a positive experience. Though I live out of state, I will definitely contact them if I am ever in the need for another automobile. I appreciated their professional manner along with their personal touch in the way my car purchase was handled. 😏

BEST CAR -RIDES COMFORTABLE AND IS SAFE TO BE INSIDE OF IT. QUIET AND JUST PLAIN AS JOY TO OWN IT.EVERYONE SHOULD TRY THIS VEHICLE FOR STYLE AND OWERSHIP.

The purchasing process was a Great experience. Frankie was a great salesperson and Enrique in Finance is amazing. They have a huge selection of both new and used vehicles.

i purchased my Cadillac Escalade from Pepe Motors this year. The price and trade in value was better than any other company. Besides this point, they had the vehicle for me that I wanted. This vehicle not only performs better than any other SUV that I have own, it has all the updated features, technology and style than every other SUV in the market. While I have been a Mercedes owner for the past forty-five years, Cadillac simply has a better SUV that was give me pleasure for many years.

The dealership is ok, but the salesman Mr Eddie Lechuga is awesome he went above and beyond to make sure that all the process of me buying my dream CAR was stress less and quick and that I got everything I wanted. Again thank you Mr Eddie..

I did everything over the phone with zero problems. No matter how many times I changed my mind my sales person Casandra answered my questions and the finance manager Iriam did everything he could to make sure I got what I wanted. The trade in experience was just as well.

Mr Jarred Howard was very knowledgeable and helpful. Made my buying experience stress free. He was very professional and efficient.

THIS WAS THE BEST EXPERIENCE I EVER HAD IN LIFE. HALEY MADE THIS PROCESS SO SMOOTH AND EASY, IM HONESTLY STILL SURPRISED. HALEY COMMUNICATED VERY WELL AND WAS VERY TRANSPARENT FROM START TO FINISH!

I want to thank Mr. Matthew P. for his professionalism and patience he provided for my husband and I . This young man will go far in life with his knowledge and Patience working with customers. Look out GM, lol. Wishing Matthew the best! We had a great experience at Big Star Cadillac. Thanks Lee & Karla Williams

ABZ is amazing! From the moment we walked in, we felt welcomed. The entire experience was great and all the staff were kind and friendly. We never felt pressured or stalked like a typical dealership. Although we did an issue with the vehicle (outside of ABZs control), Cristian was in constant communication with us as well as his management team. Christian and Leo made sure all of our concerns were addressed. ABZ went above and beyond to ensure we had a positive experience. I HIGHLY recommend ABZ, I we will be back to purchase a vehicle again from Christian. I hope the owner and management team has an opportunity read this. They have a great group of people there!

I am shocked with all these negative reviews. I"ve had mine 3 years and no issues. Kids love it, it's got so much room it's ruined other cars for me. This car gives you everything and more than a Range Rover offers, I know this for a fact because my Fiance drives one. Great functional car.