It was nice to get beyond the dickering that one is always subjected to from car salespeople. Buying from the comfort of home was nice.
2016 Escalade = Fun Times
by Cadyman from Burlington, ON
January 20, 2018
This is my fourth Escalade, and by far this is the most impressed I have been with any of them. This truck handles like a dream, such a smooth ride, I am looking forward to taking some long distance drives to tour the country.... something I haven't done in years. And.. the Power!!! they have fine tuned this corvette engine to react quicker than the previous years! I love the interior design and the heads up display and the dashboard cluster is easy to navigate. and the smart assist for cruise control, makes driving easier...
All around great service. Friendly and honest service. Comster service was always available. I recieved my vehicle within four days after the completed process, of paper work.
Easy Driver w/ Power when needed
by KP from Morgantown, WV
November 8, 2017
The Escalade is the perfect car for someone who wants the pleasure of driving without having to pull the strings to make things do what they want. The Escalade seems to think of everything before you do. The Apple play, rain sensing wipers, auto brights, and much more. The ride is very quiet and smooth until you decide you want to see the 6.2L V-8 in action. I recommend this as a vehicle you can drive every day.
Jaleel Khan is the best. Setvice is perfect!! The service department is excellent and the product, the tires are great. The staff is professional , the waiting area is beautiful, as is the cafe . All is a great experience. I would definitely return to this dealership because of the professional received received through Jaleel. When I???m ready for another Mercedes I will definitely return to this dealership and continue to work with Jaleel. He is a most valued employee. I have always been satisfied ,as well , with the service department.
Awesome hands down
by Escalade tp from Rochester ny
January 13, 2019
All 8 Escalades I had were awesome I’ve owned other brands from Bently Benz Jeep still
Love my caddies the most listen people all cars companies have service bays less issues with my Escalades rock on
It was nice experience of buying Honda CR-V from Brandon Honda, Jeremy has good knowledge about available features. Although I miss Ex model and had to go with Lx, but would love to upgrade in near future. Looking forward to have similar post purchase service experience.
by brakeman from Simi Valley
January 13, 2019
The Escalade was one of the best cars I owned. Just had to finally move on when the new house garage did not like the size. Retirement living has its shortcomings.
We purchased a truck for my son and the experience was very pleasant. We didn't feel pressured and everyone we dealt with was very kind to deal with and actually seemed to care about us. The truck is in very good shape and we felt like we got a fair deal. Overall, very pleased and would buy here again.
Nice vehicle good service
by The duke from Douglas, Wyoming
December 15, 2018
The perfect vehicle!! Nathali really help us. It was really with the drive. Driving from Wyoming. I recommend working with royal automotive. They have a variety of vehicles.
I bought this car from out of town car unseen besides pics and video. They went out of the way to properly represent it. No dings or scratches. These guys are honest and trust worthy and know there cars.
by Tsample from MN
October 12, 2018
Meets all our needs and provides luxury at the same time. Good family vehicle or business travel. Looks. Power. Quality. We really love this SUV!
What an amazing experience. No one pressures you into anything. Pedro helped me every step of the way. I Would strongly recommend him to anyone looking for a car, he will make sure you get everything you want!
Cadillac Cutting Corners
by Disappointed from Chester, NH
April 16, 2018
Cadillac has begun to cut corners. $100,000 vehicle came with Bridgestone tires (8th rated); owned 3 other all with Michelin (#1). Terrible ride. No more!
The three years we have been using your service has only been outstanding. Eric is on top of everything. The value very surprising. Your tire price was the best by a lot.
2016 CADILLAC ESCALADE PLATINUM
by ROLAND from ARVADA CO.
December 9, 2018
HEATED SEATS ARE A JOKE DON'T EVEN GET LUKE WARM, DEALER SAYS THAT'S JUST THE WAY THEY ARE, FOR $100K THEY SHOULD WORK. I WENT ON INTERNET EVERYONE HAS THE SAME PROBLEM SINCE 2015 WHEN SOME DUMB xxx ENGINEER DECIDED TO CHANGE TEMPERATURE CONTROL, IT'S BEEN THE SAME FOR ALL THE YEARS EVEN THE 2019'S, WHY HASN'T THIS BEEN FIXED?
I was going to go to one of those quick drive-through places to get an oil change, and it would have cost more than $60! I went to the Brandon Auto Mall and was taken right away, relaxed with a cup of coffee, and paid $29! Much better deal.
Great vehicle to own and drive.
by firstname.lastname@example.org from Tulsa Oklahoma
October 20, 2018
Great car to own and have for traveling. It drives better than any car I have ever driven. Smooth ride, it hangs close to the road, and it is quiet.
I've bought 3 Cadillacs from Ed Morse Brandon and I will continue to return. It is a very well-run business with phenomenal customer service both in Sales and in Service. I've always been taken seriously and catered to, whether finding the right vehicle to buy or lease, or simply coming in for regular maintenance. I usually have something very specific in mind when purchasing a vehicle and the team at Ed Morse has come through each time with the perfect car! My current CTS sedan that is decked out like a "V" (but not a V!) is the coolest car ever. When I've had questions about service related items, my service guy (Mike) always gets right back to me and never hesitates to resolve issues immediately over the phone, when possible. When visiting the dealership for service, the waiting area is comfortable and well-appointed with snacks, beverages, etc I can't say enough about this place and will continue to be a loyal customer.
by Jeremy23 from Mount Vernon wa
March 4, 2018
Have had many problems transfer case failed once and I think it’s doung it again . I like the styling inside and out just wish it was more dependable for 100k
Brad was great and accommodating. They had the car that I wanted and made it relatively easy. It took a little longer than I planned for for the whole process but that is at no fault of the salesman, more of the corporate part.
Worst Escalade Ever Owned!
by Baldy from Florida
January 31, 2018
Cannot wait to get rid of this Vehicle. Rides very hard, Transmission Rough. Lousy Vehicle for $100,000 when I do find an out it will not be Cadillac until they get there product right. After all an 8 Speed Transmission in 2016/2017 then a 10 Speed in 2018 do to the Problems with the 8 Speed. I should not have to endure there in errors in judgement for my Large Investment!!
My experience was hassle free and easy. My salesperson Robert Feldt was awesome - I recommend seeing him if you need a car or want to sell a car! Clean facility with a kids playroom. Everyone was friendly and looked happy to work there
by psw9201 from Aiken SC
October 29, 2018
We purchased this vehicle the first of October from Master Cadillac in Aiken, SC. Adam Rodriguez was a salesperson. It was such a wonderful car buying experience. The Escalade drives like a dream. I would HIGHLY recommend the 2015 Escalade and would HIGHLY recommend Master Cadillac and Adam!
I am so glad that we took the time to search this location for a vehicle. The knowledgeable and friendly staff made the process enjoyable. It was definitely worth our drive to get here. I would highly recommend this dealership to others.
We absolutely love it!
by Brian from Temple Terrace
January 4, 2019
This is the nicest car we have ever owned. We traded in a Yukon Denali and thought this would be the same but a little nicer and it is completely different. The touched of class inside and outside of the car make it a beautiful car we enjoy driving.
This was my second experience in 5 years using Julian's Auto Showcase to sell a car for me. I would not have returned if I was not pleased the first time. I was so pleased the first time that I referred many friends over the years.
Steve Ferguson's courtesy and attention to detail was demonstrated quickly when preparing my car for showings. His attitude and knowledge were tantamount.
They are TOP-RATED PROFESSIONALS!
by Danny from Bloomington
November 12, 2018
Great suv to fix up. Reliable great looker took a standard suv and made it a star custom freindly, low cost parts best of the year 02
Gotta tell you I was a little leery leaving my Mercedes SL500 in their hands to sell. However, after meeting Steve Ferguson in person, after speaking with him on the phone, I was at complete ease to leave the car there to sell. They went out o their way to fix a few minor issues the car had and were extremely fair with pricing those repairs. The car was sold for the price agreed and would have no problem referring business to them. It's sure is nice to find a business, especially a car business, that does what they say and follow through. Great operation!!
Very reliable and sturdy for those country roads
July 27, 2018
This vehicle is excellent and durable and last s a very long time only issue is the gas per buck she's a drinker lol but it's worth it .
Customer service is amazing, got an amazing deal and it took no time. Would definitely reccomend this place to anyone! If your looking for a car def go to them!
by Scalade from Boston MA
December 19, 2018
I’ve owned a number of SUV’s over the last 30 years, including BMW, Mercedes, Land Cruiser, Ford Expedition and others, and this is the most comfortable and powerful of them all. Plenty of room for your passenger and equipment
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