Used Cadillac XT5 Premium Luxury for sale near Steger, IL

dealerships on how to treat customers!!!! This was the BEST dealership experience we've ever had in our lives!!! Chris Dargan was amazing!!! He was courteous, professional, knowledgeable, and treated us with the utmost respect. Chris never tried to overcharge us. Bert Dutcher was awesome as well!! Bert was upfront about everything and never once did he try to convince us to use their financing. Bert was professional, kind, personal and patient. The only bad thing about Bert was that he wasn't a "Dallas Cowboys" fan!!!! When you're ready to purchase your vehicle and you want to be treated with dignity, come to Rizza!!!

Absolutely love it. Got the bigger motor and not sorry! Comfortable as ever. Nice sound system and lots of “tech”. Pretty interior and love the exterior paint!

Napleton’s is the only place I will take my Jeep for service. Super friendly helpful staff. They get me in and out quickly.

Got a 2023 identical to this 3 weeks ago. Bought it for retirement road travel. Have had 2 SRXs before. Traded in a sweet 2016 ATS Performance coupe reluctantly. No regrets. Electronics are outstanding. Handles better than the SRX. As peppy and nimble as the ATS. Always GM, never disappointed. Value, comfort, performance.

I am writting a review fir Services on my vehicle on 11/19/2024 and 11/14/2024.There was an error in the evaluation and I am giving them a 5 star for a job well done.

Excellent handling, very maneuverable, very tight turning radius, decent fuel economy, great infotainment system and navigation, great paint job, very comfortable seats. Very satisfied with my XT5.

If you are looking into getting a new vehicle, DO NOT go anywhere else! This was my first time buying a car and I lacked knowledge in what to look for or what to expect during the process. Frank Amadeo was incredibly patient and guided me every step of the way. I appreciated his honesty as well as his answering my every question. He strived to get me the best deal possible which he accomplished and than some. I was helped also by Kieth who was incredibly personable and aided me in the process, as well as Luis who guided me through my new vehicle technology as well as talked through my questions I had about my vehicle. Overall I could not have asked for a better experience, I will be telling everyone I know that this is the place to come for all their vehicle needs. Thank you!

Awesome, Alex W. was great and had us laughing. They had the car ready and waiting for us outside when we got there ...overall a great experience with them.

Good interior quality, beefy, spacious and well built. Predictable handling in all weather and road conditions. Not so comfy but your ride is always safe. Regular maintenance is not so expensive.

Good experience.Bought a used car from them. Smooth sale. Was out with used car less then 1 hour. The manager was very nice gave me a real good deal.

I purchased the 2020 Cadillac XT5 midsize crossover based on the stylish looks, comfortable ride and optional V6 engine which takes regular gas. The panoramic sunroof, electronic precision shifter and interior design adds to the overall driving experience. The ride is good, but there is more road noise than expected probably due to no under carriage engine shield which makes the cabin not as isolated as it could be. Also there should be as standard equipment a rear mirror camera due to poor visibility. It appears many used Cadillac XT5 have some minor rear damage when checking the Carfax report.

Great dealership! Cole and John on the sales team are the best people to deal with!

The XT5 was well maintained, inside and out. The ride is smooth. Up-to-date technology. I rode 324 mile road trip was with no problems. My family was impressed with the ride, interior and technology.

Excellent experience. The buying process was quick and easy. Everyone we dealt with was friendly. Very happy with my new vehicle.

I had just got this car and it's been to the shop twice, first 2 days I had it I loved it, the performance is great and the interior is amazing! I have the sport utility model and I love all the features and the sound of the xt5!! Over the week my power liftgate stopped working/ would only work at certain times, my check engine light came on reading codes about the camshaft and coolant temp not being high enough. I'm not sure what's going on, this might just be a me problem but over all very nice car, just alot of bells and whistles and specific dealerships to go through if it ever needs repairs.

arrived without an appointment in the afternoon Was greeted promptly, asked if I had any questions and service was prompt . Service manager came and explained was what done and that there were no problems.

Bought a 21 Sport . Nicest car I have ever owned and I have owned many. i love driving this car. It's just the right size for around the city and a interstate run to Florida.

The General Manager Isaac is the best at Oaklawn Napleton Cadillac. He believes in working with the customers and I thank you for that. If you are looking for good service and a great cars this is the place to go because the General Manager Isaac stands by Napleton Cadillac. When you walk in there you feel welcome and not pressure so go to Napleton Cadillac in Oaklwan.

When people complaining about the car buying process this wasn?t one of them they were great!!!

First of all, I purchased the XT5 Sport AWD with the Platinum package, sticker $69,530. Truthfully, this is a fine ride, and a pleasure to drive. Everything is at your fingertips and easy to use. A couple of items I miss would be the floating high beams that come with intellibeams, the accent lighting in the interior was a nice feature. My final complaint, not enough USB ports. It could use a couple on the dash just below the radio.

The best dealership I've been to in Illinois they had the best hospitality and service... everything was quick and straight to the point no Bs.

We love our XT5, it drives great and looks great. The only thing is the navigation. You have to plug in your cell phone to get it.

Carly was the best salesperson I have ever had! The jeep is amazing, and I would send anyone her way.

Beautiful! Smooth ride. Elegant. A pure reliable luxury vehicle. The ride is so smooth. I love the look and feel of the whole experience in driving this car.

What a change 6 months make. They have new Managers their that actually care about the customer. I ended up buying a new Escalade and servicing my other Cadillac their! Isaac and Dave are awesome.

We walked in looking for a new or lightly used Cadillac. Coach Novak approached us and was absolutely fantastic. He was right he isnt a typical salesperson. He wasnt the typical slick talking, fastmoving stereotypical sales guy. He was respectful of my wife and my time and our needs. We got an great deal on a beautiful Cadillac. Thanks Rizza and Coach for all your service and attention in our new purchase.

This is the 2nd XT5 that we have owed. Our 2021 is a good improvement over our 2017. They have changed some things that I did not like from previous years. Overall great value!

Beautiful! Smooth ride. Elegant. A pure reliable luxury vehicle. The ride is so smooth. I love the look and feel of the whole experience in driving this car.

Great vehicle! Does everything well. Very nice looking ( especially when compared to like type vehicles!) interior is what you would expect of a Cadillac. Price is extremely good compared to most of imports of like type. Proud it is AMERICAN!

The customer service was great and very helpful, professional. Please give her a raise or take her out to lunch at the very least.

From the moment you sit in the 2023 Cadillac XT5 your totally blown away by the all new interior features and styling. As per the ride, softer than any vehicle I have ever drove. Big Thumbs up to Cadillac!

I was very fortunate to have the greatest salesman, manger, General manager and finance director in the business assist in my purchase. Thank you "Coach" for all you do for me and the family

3rd XT5 have had no issues with '19 & '21. Current our '24 is experiencing automatic braking and cruise control issues. The vehicle is in the shop to be fixed. This issue has caused crashes. Our experience was shocking with the system slamming on the brakes while moving. Ido hope Cadillac gets this issue corrected. We are very apprehensive when driving and will be since this occured.