After having an oil and filter change, we noticed a swishing sound. My husband pulled the air cleaner and discovered that some 'tabs' were not place properly. He fixed the problem and the swishing sound diminished. Not a big deal, but it would be nice if it wasn't there.
Absolutely love my new xt 5 it is a great vehicle
by Kathy Cadillac owner from Tabor City
January 16, 2019
This car is everything I expected,was looking at a different kind of SUV but liked the xt5 the most.I would recommend it to everyone,love it.
John in Green Bay
Reason For Visit
"Simply the best!"
Keep coming back for more-
Love Cadillac's and Boucher Cadillac Waukesha is excellent.
Just purchased a new XT5 from Boucher Waukesha.
Mr Kemp and his sales team ensure a fantastic customer experience!
Thoughts that come to mind- knowledgeable, professional, fair, competitive, and consistently meets or exceeds expectations.
Skylar Rauls is exceptional in his sales approach, product knowledge, and personal skills.
I'd highly recommend this dealership if you're in the market for a vehicle.
5 star dealer!
Quality of Work
So far, so good
by Regular guy from Fort Payne, AL
December 5, 2018
I bought an off-lease 2017 with 36k miles. I've driven it for a couple of months and love it so far. The auto stop/start takes a little getting used to, and if I'm going through a drive thru I sometimes pull it down into Manual just so it doesn't stop and start so many times.
The exterior styling turns heads, and the interior is very luxurious and comfortable. It's a true pleasure to drive, and the automatic braking has already prevented a possible collision in a parking lot. The lane keep assist is also a great feature, especially if you are someone who gets sleepy driving.
Need to cool for a week before I am write this. Went in for my oil change and tire rotation, brake inspection, wash etc. I knew I had a small screw in one of the tires, which I forgot to tell them about it. My wife asked me when I got home, if they fixed the tire , said I forgot to tell them, so I looked at the tire. Guess what? they didn't find it, because they didn't rotate the tires, or inspect the brakes, the tire was on the car on the same axle. How did that happen? I guess because they didn't do the rotation. No wash this time either. Guess I will need to find someone I can trust, so this is the last time I am going there. Just how did I know they did all the previous work I had done there? VERY DISAPOINTING, EXPECTED BETTER FROM BOUCHER.
Enjoyable to drive, very stylish.
by Jkincaid from Pasadena,Tx
December 20, 2018
Nice looking easy to drive. Interior is very beautiful and comfortable. Bought this used with very low mileage and feel lucky that I was able
I'd like to thank Joe for the great help buying my first ever Cadillac the experience was so simple with no pressure to buy I will reccomend them to my friends
Nicest Car I have owned
by DocSpeed from Union, NJ
November 19, 2018
Have owned Equinox LTZ, Equinox Premier and this is a few notches above for sure. A lot of creature comforts, as well as safety features that are simply automatic and comforting. Feels solid, is quiet and has enough power.
I worked with Bryanna Wade and she was the BEST car sales person I every worked with during the past 40+ years when buying Chevys and Cadillacs. She listened to what I wanted, not what was the HOT car to sell that month. She helped me through the process to decide if I should purchase my leased 2016 ATS or buy a new 2018 ATS. She was very knowledgeable, friendly, and efficient. I will locate her when I need to buy a new car.
Fabulous Luxury Car!
by Tring from Bullhead City AZ
December 7, 2018
This car is perfect! I love how it drives, looks, handles. Just an absolutely beautiful car. I highly recommend this vehicle to one and all!
We returned last week to purchase our 2nd Cadillac from Boucher Waukesha. We traveled from Madison (again) to buy here, as we feel the dealership is far superior over our local Cadillac dealership.
The staff are more down to earth and less "sales-man-y", which is very important to us when we are purchasing anything.
We have had nothing but great experiences with Jim Z., our super-salesman, and also the other staff. We feel welcomed always when we stop in and we will be back in the future for our 4th Cadillac.
We will not shop anywhere else, and we will only stop in when Jim Z. is working! =) (everyone else is fine, but when you find your sales person, you find your sales person!)
Luxury and safety
by JeanettaT from Grand Prairie, TX
November 18, 2018
This car meets all of my needs. It has all of the luxury of a Cadillac and the safety/sturdiness of a SUV. It’s roomy and there are plenty of usb jacks to charge phones. I also love the Apple Car play.
i did my homework prior to our recent purchase of a low mileage used Mercedes. One of my primary information sources was Cars.Com. and the other was Car Max. We visited the Kenosha Car Max and found everyone we had contact with to be professional and informative. We ultimately bought a car from a Mercedes dealer but did sell our trade to Car Max Waukesha. The experience was handled quickly and pleasantly. I would definitely recommend Car Max and their staff.
Most luxurious car I've ever owned.
by Drapes41 from Brighton, Michigan
November 18, 2018
This car surpasses all my expectations. I couldn't be happier. I plan on this probably be our last car. There is absolutely no reason to try to improve on perfection.
It was late on a Saturday night when my 2 year old son and I came into Boucher Cadillac just before close. We had been out looking for a vehicle since 9:30 that morning. We were both very tired. This was my last stop before I would go home. I approached a man who didn't see us come because they were getting ready to close. He said, "Hi my name is Joe. How can I help you?" I said, "Look, I need a car to get to work. He listened to what I wanted to pay and what I needed. By Tuesday, I was driving a car that fit my budget, is the right size and has a sleek look. Joe and his staff came together to work diligently and quickly to meet my needs. They treated me with so much respect and care that I would recommend anyone to visit them. Visit them and see for yourself. A+ service!!! Thanks for listening Joe
More rattles than a train
by Skyhighdiver from SiouxFalls,Sd
November 17, 2018
Great styling amazing features but definitely not up to high end luxury when it comes to fif and finish.This 2018 premium luxury awd has more rattles and shakes than a baby rattle.after further research I found that my rattles are not a one offs but a common set of issues across the 3 year run .The worst of which is a liftgate design that was more fitting of a 2010 chevy blazr than a high end luxury vehicle with no sound dampening at all,a plastic cover panel that is so poorly designed it rattles even after many feet of dealer installed two way tape under it.Next a split rear seat that shakes and rattles over every bump unless you leave the whole center section down ,leaving the two halves seperate to shake on there own .I Have also had to have all 4 doors taken apart to fix interior rattles caused by what i was told is water shields lose inside and the rear doors Loose speaker attachments.There is also a clicking sould metal in tone that comes from the front dash that is yet to be diagnosed. Having owned this New vehicle for 3 weeks and having it in my possession less than on i can say the fit and finish team at GM needs a overhaul.
We have bought many cars and trucks over the years but this was by far the best buying experience that we have ever had. Working with Jeff was such a pleasure. Jeff is very knowledgeable about the many cars that we looked at and helped us with the process of picking out the best vehicle for our family.
Cadillac takes SUV up a notch
by New XT5 Owner from Southern New Jersey
November 12, 2018
Comfort first, my 6-foot plus family members have plenty of headroom and legroom, front and back. The flexibility in dash readouts minimize distraction while driving with everything ready at a glance. If you haven’t used smartphones in your dash yet-you will! Your phone will provide you navigation, read and send text with verbal commands, and even allow you to listen to audible books while you’re driving in navigating. So much flexibility! The ride is smooth and so much quieter than other SUVs I have owned. Lots of storage in the cargo, with compartments under the floorboard too, out of sight. Great power and pickup.
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