Our salesman was Chase what a fantastic experience I have bought from them before and not been disappointed would highly recommend this dealership. Found exactly the car we were looking for and at a great price the whole experience was easy and pleasurable.
Saw a used vehicle I'd been looking for on their Internet ad, read the carfax report then called to confirm availability and had it checked out..... was assisted in shuttle to dealership, completed the paperwork quickly ( they are pretty busy there ) and was on the road. Nice dealership.
Ron was a great help. He went the extra mile to help me not have to come back when there were some issues with their finance system (out of their control). It was good experience for my son who went along to see how buying a car works, and a great example of what he should expect.
As far as the sales staff they were top notch couldn't ask for a better experience Darla went way above and beyond get this sale done and I'm here to say I couldn't be made happy with the way she handled our situation kudos to you I would easily suggest someone I know who's in search of a new or used car to check out this dealership
I recently purchased a certified pre owned vehicle from Springfield Buick GMC Cadillac. I did a lot of homework and scoured lots around Ohio to find what I wanted. Not only did they have the vehicle I wanted but I was shocked when they set up an appointment to look at it. Kyle Hughes made sure the vehicle was fueled up, clean, and was waiting for me at opening. Kyle had a detailed knowledge of the vehicle and all of its features. Other dealerships I had visited it had been very clear the extent of the salesperson's knowledge stopped at 'gee, it's a nice car'. Kyle was friendly, down to earth, and was nonsense, no pressure. He went out of his way to answer any and all questions both before and after the sell. I'd also like to give a shutout to Holly Bundy, the finance manager. She made the transaction quick and painless. It's very clear that Springfield Buick GMC Caddilac takes good care of their employees and their customers. They are all friendly and really seem to enjoy their job. I would definitely recommend them and when I'm in need of a new vehicle again I will be going back.
Sales Rep Kyle Hughes was very transparent describing the car on the phone and very easy to deal with. Tony G the Sales Mgr is a great dude as well and very transparent as well. Whether internet shopping or in person go see these guys
Leo Dy was very informative about the car we were interested in buying. He told us everything we wanted to know. He was very polite, friendly & made this car buying experience a good one! Dustin was also very helpful. We will definitely recommend this dealership.
We were extremely impressed with how this dealership treated us as customers. Our salesman James Sherrock was very respectful, courteous, kind and professional, to make sure every detail was worked out to work within our budget so we could have the car we desired. Holly Bundy, in Finances, was very courteous and professional along with being so nice in completing all our paperwork We would highly recommend your dealership to our friends and family as well as highly recommend James Sherrock as their salesman. Thank you so much for all you have done for us.
Friendly, helpful, no pressuring sales and knowlegeable, professional staff. Helpful in selection. James has an awesome personality. Holly explained things very clearly.The 2013 Buick Lacross was an excellent choice
I came in looking for a particular vehicle and started going through the hoopla of talking and test driving. He was very informative and had of information of the vehicle that someone dedicated to his work offers. I had a couple of more vehicles to go see and was planning to come back if the car was better than the others. But I was happy for the price and condition of the vehicle and decided to cancel the other visits and settle for this one. I was really taking care of and Leo stayed until my process was finished. That a man of his work and a quality that seems to lack in the work force, in my opinion. Thanks again Leo.
My wife and I bought a car from here and it was a real nice experience. Everyone was friendly and welcoming. James was our salesman and he worked with us to get what we wanted and made it real easy and hassle free. I would recommend friends and family to this dealership.
If you're in the market for a used car and you want to buy from somebody you can trust then I strongly recommend you go to James. I came from about three hours away to Look at an FJ cruiser, and when I got there we both noticed something wrong with the vehicle (a funny smell). The service department was closed because it was Saturday, so it looked like I was out of luck. However, James knew a mechanic that was close by so he called him over to take a look at the vehicle. He told us it probably needed a new clutch. James was able to get the clutch replaced, sell it for the same price, and then have it delivered to me in Indiana within a week time. Overall, I felt like he was there to help me and not out there just to make money.
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