I just bought my Outlander a month ago. I was very pleased with the service I received at that time. I brought it back in to have a trailer hitch installed and once again, stellar service. This is a great place to buy a car!
Friendly and courteous sales people and the new lease went easy. Luis did and outstanding job showing me how my new Arcadia functions worked. The car was cleaned and ready to go when I got there. Thanks everybody at John Paul???s Buick.
I was treated with respect and friendly and positive car buying experience , the process was very smooth and the staff was friendly and very knowledgeable, The staff saved me lots of time and money ,!I would recommend them to anyone looking for a new /used vehicle .
John in Green Bay
Reason For Visit
"Simply the best!"
Keep coming back for more-
Love Cadillac's and Boucher Cadillac Waukesha is excellent.
Just purchased a new XT5 from Boucher Waukesha.
Mr Kemp and his sales team ensure a fantastic customer experience!
Thoughts that come to mind- knowledgeable, professional, fair, competitive, and consistently meets or exceeds expectations.
Skylar Rauls is exceptional in his sales approach, product knowledge, and personal skills.
I'd highly recommend this dealership if you're in the market for a vehicle.
5 star dealer!
Quality of Work
Need to cool for a week before I am write this. Went in for my oil change and tire rotation, brake inspection, wash etc. I knew I had a small screw in one of the tires, which I forgot to tell them about it. My wife asked me when I got home, if they fixed the tire , said I forgot to tell them, so I looked at the tire. Guess what? they didn't find it, because they didn't rotate the tires, or inspect the brakes, the tire was on the car on the same axle. How did that happen? I guess because they didn't do the rotation. No wash this time either. Guess I will need to find someone I can trust, so this is the last time I am going there. Just how did I know they did all the previous work I had done there? VERY DISAPOINTING, EXPECTED BETTER FROM BOUCHER.
I worked with Bryanna Wade and she was the BEST car sales person I every worked with during the past 40+ years when buying Chevys and Cadillacs. She listened to what I wanted, not what was the HOT car to sell that month. She helped me through the process to decide if I should purchase my leased 2016 ATS or buy a new 2018 ATS. She was very knowledgeable, friendly, and efficient. I will locate her when I need to buy a new car.
We returned last week to purchase our 2nd Cadillac from Boucher Waukesha. We traveled from Madison (again) to buy here, as we feel the dealership is far superior over our local Cadillac dealership.
The staff are more down to earth and less "sales-man-y", which is very important to us when we are purchasing anything.
We have had nothing but great experiences with Jim Z., our super-salesman, and also the other staff. We feel welcomed always when we stop in and we will be back in the future for our 4th Cadillac.
We will not shop anywhere else, and we will only stop in when Jim Z. is working! =) (everyone else is fine, but when you find your sales person, you find your sales person!)
It was late on a Saturday night when my 2 year old son and I came into Boucher Cadillac just before close. We had been out looking for a vehicle since 9:30 that morning. We were both very tired. This was my last stop before I would go home. I approached a man who didn't see us come because they were getting ready to close. He said, "Hi my name is Joe. How can I help you?" I said, "Look, I need a car to get to work. He listened to what I wanted to pay and what I needed. By Tuesday, I was driving a car that fit my budget, is the right size and has a sleek look. Joe and his staff came together to work diligently and quickly to meet my needs. They treated me with so much respect and care that I would recommend anyone to visit them. Visit them and see for yourself. A+ service!!! Thanks for listening Joe
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