bought a new Jetta and every thin went great! Alex Avila did a great job and was very kind and helped when needed. the insurance girls Jessica Diaz and Sigrid Neu did a great job and where very helpful. also dealt with Leo and some finance people all where great thank you!
Julián was great. We didn???t have to haggle any prices. You pay exactly what they say your going to pay. He was very honest with us about the cars history. We were very happy with the customer service and the price
Excelente servicio en offlease. La atencion y el soporte recibido de Carlos y Chad debo decir fueron excepcionales, su apoyo y recomendaciones de las mejores que he recibido en cualquier dealer. Si tienen intencion de adquirir un auto usado, busca a Carlos y a Chad que seguramente de mostraran las mejores opciones de acuerdo a tus posibilidades y financiamientos sin muchas explicaciones y obstaculos. Garcias Un abrazo
Drove 6 hours for my 2015 certified CTS. Car was everything I expected, and more. Mitchell was honest and a pleasure to deal with. staff treated my wife and I, and my puppy, like family. well worth the trip. Love the car guys. thank you.
Didn’t get to purchase a vehicle but the team at Massey seemed to be very helpful. Only when asked to negotiate on a used vehicle we got a no from the start! This is my reasons for going some place else.
THANK YOU MELINDA!! The XT5 2018 Passion Red is a Beautiful Luxury vehicle! Talk about a "WOW" factor. It's really exciting to be driving a 2018 Cadillac ! It's a dream come true! My experience with Melinda was Awesome!! She is the Best Sales Rep, she listened to my needs, responded and delivered. Her people skills.... wow , so kind and very professional!! It wasn't intimidating, she's great at what she does! We had a great experience at MASSEY CADILLAC North . And you will too!
Great experience with Cadillacs service department
by Frederick W from Orlando,FL
August 11, 2017
I've read some negative reviews about the service department at Massey Cadillac North Orlando. I had no problems at all. I believe if you go in with a positive attitude and treat others,like you want to be treated. You'll get further in life. Shawn,the service manager,was very helpful and took care of problems that were not necessarily Cadillacs problem. They want to keep their customers happy and they definitely achieved that. I'll never regret purchasing a car from them. Customer service is very important to them and it shows. I'll be a lifelong customer of theirs. Be positive and get positive results!
Just bought my 2017 Escalade Platinum. Sales team was very professional.
Many thanks to James Stein, Adam Hopper, and Billy Han.
If you need a new vehicle, reach out to James Stein. He and Billy's customer service are second to none, and will assist you with anything you need!
The experience was absolutely outstanding, the service was excellent. The technician was great, showed me everything and explained all there was to explain in leymans terms. Would most certainly recommend this department to my friends and family. Thank you Massey Cad
I purchased a used vehicle from Massey Cadillac. They were very professional and fair. I felt I paid a fair price and they were very responsive and honest to my questions and needs. Lowell was my salesman, and I found him to be very straightforward with no shenanigans that are common in the car industry. Further, they didn't play any games in the finance department they just gave me the best rate on the market. I highly recommend reviewing their inventory.
I’m very satisfied yet again with Troy Burns who put up with me for another great car buying experience. I went back to Greenway for the simple reason that Troy treated me so well the first time I went for my very first new car ever. This second time was just as much of an enjoyable experience. He knows the cars, knows the options, and knows what things are available to you as a customer. He makes sure you know your car inside and out before you leave. I would gladly direct anyone toward him to get you in your new ride. You won’t be disappointed!
The experience was excellent; Pete was by far the best salesman we've experienced when buying a vehicle. He was honest, kept his word, and answered our questions and more. The manager also was a true professional. We will be back if and when we need another vehicle.
Ok wrote this once, cannot repeat it. Liking the 2007 Ranger. Pretty good deal. My only wish would be more honesty about the problems. I still would have bought it, but it would have been nice to be able to take it right into the shop and fix those issues. I don't like to learn while driving down the road. BUT again, I still would have bought the truck. Honesty IS the best policy. Ah well, Michael, next time,Be more frank, you will still seal the deal without any feelings of being mislead. Still hoping it isn't the "woman" factor. Thumbs are such
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