Used Cadillac for Sale in Libertyville, IL

Very pleased with Napleton Cadillac and especially Keith in the service department, anytime I call with questions or concerns he always takes care of my needs with the up most professionalism, I appreciate being treated with courtesy and respect from everyone at this dealership.

I will be driving this vehicle to work daily and I am looking forward to this as we are up upgrading from a 2006 Ford Explorer. This vehicle has a lot of safety features which was really appealing to us.

Love my new Caddy. Drives and rides wonderful. Great warranty bumper to bumper warranty. The safety features are a plus. So many features that make it a great value.

Hugh Stinnette was very helpful in my review process for a certified used Lexus. Honest in his description of the car in question. Offered to to pick me up at the airport if I came in town tp look at the car.

It is a great car, one that I really feel good driving, It is comfortable, stylish and I know that it fits me. I've been a Cadillac owner before but this DTS is by far the best.

I had an amazing experience. I flew in to Chicago from out of state. Brian Freeman took the time to drive over an hour to pick me up and bring me back to the dealership. Was super polite and had things all organized and ready to go for a quick transaction for my long ride back home! The car is incredible and gave a very fair deal. Brian followed up with me a few days later just to thank me for my business and to see if I was enjoying my brand new Cadillac. Will be a lifelong customer to the dealership. Highly recommend working with Brian!

MotorWerks Cadillac of Barrington gets 2 thumbs up. That's a pretty rare endorsement coming from me but its definately due :) from my Sales Rep George Lorenzi to the Management who negotiated my trade-in / purchase and the service dept that handled post purchase care; they all excel in customer service and actually deliver on what they say. More importantly they LISTEN. When shopping for our 2015 Cadillac Escalade we were back and forth between Patrick Cadillac and MotorWerks Cadillac and the experience was night and day. MotorWerks listened to what we were looking for and focused on our needs with absolutely no pressure. George knows his Cadillacs, it's features and actually cares about his customers. He totally humanized the experience of big ticket car shopping. On the other hand Patrick Cadillac was totally focused on the sale and when they couldn't fit my needs with drive off lot inventory they tried to convince me out of my color choices and onboard features so I could leave with something then and there. My sales rep called me the weekend after the purchase just to see how things were, then 2 weeks later to ensure we were familiar with all of the cars features yet, and again one month after the sale to see how we're doing and if I received the after purchase items that were promised. George knows how to treat a customer and MotorWerks knows how to assemble a 'team' that cares... Big kudos. After purchase service is HUGE to my wife and I, our last Cadillac was serviced exclusively through Patrick Cadillac. To be honest I never felt comfortable there, they really do the assembly line approach to your service. Maybe I'm being picky but I notice the little things like Patrick service orders / trouble tickets are taken at a standing desk (like at the Airport) so you feel rushed and uncomfortable. No one knows your name so you feel like a barcode as it was a new face each time. Now MotorWerks Cadillac in Barrington seem to have gotten this part right from my recent experience. When we walked into a service appointment they sat us down, assessed the needs, checked the details, and walked us through the process. They asked for feedback on the car and suggested preventative maintenance tips. We were swiftly put in a new Cadillac loaner and off we were. They kept us updated... When we picked it up they checked it out with us until they saw the smile and got the handshake... Now that's service. BTW: We love the free car washes; it really is the small things that matter most :) Update: Was looking to schedule my first oil change so I opted to use the webform on motorwerks.com. After I hit submit someone called me literally 1 minute later and set up a drop off time and loaner car. Still impressed months later with nothing to complain about.

I came in with a 2013 Cadillac ATS for trade. Scott helped me find just the right vehicle at the right price point. Thank you so much, Scott!

I bought an off-lease 2017 with 36k miles. I've driven it for a couple of months and love it so far. The auto stop/start takes a little getting used to, and if I'm going through a drive thru I sometimes pull it down into Manual just so it doesn't stop and start so many times. The exterior styling turns heads, and the interior is very luxurious and comfortable. It's a true pleasure to drive, and the automatic braking has already prevented a possible collision in a parking lot. The lane keep assist is also a great feature, especially if you are someone who gets sleepy driving.

Motor Werks Cadillac is the only Cadillac Dealership that has provided me with consistent excellent service and maintenance for my 2014 XTS Livery Edition sedan. Ross, the Service Advisor is the best, he is always consistent with appointments, parts, and scheduling; also, the paperwork is processed quickly without having to wait forever. Doug the Service Manager is always there to make sure warranty issues are covered, and it all works well. Tim the Mechanic is the Best, whatever he repairs is done right the first time and he is great at diagnosing problem. Tim replaced my Magnetic ride Strut. I have no relation to this dealership or the people there, but it's true they are the best. If you want it done right, go to Cadillac Motor Werks! Thank you, Demetrios

The foam coming from the vents seems to be an issue in every car ! It gets on the interior and my clothes! A pain in the butt!

To whom it may Concern, I bought my Honda 18 years ago, have used maintenance from Barrington Motors in the past. I have used maintenance closer to me and have only replaced batteries and brakes with original Honda parts. I have kept it in pristine condition and one morning in my garage my radio/CD player would not work without a code to restart it. This was after 18 years and no one could help because when I bought it from you no code was given to me. I had a letter from Honda saying that delivery of my manual was late. With Extraordinary help from Rich Cano he was able to get a code to restart my radio/CD player without having to take the radio out. You have an extraordinary employee in RICH CAQNO and I appreciate your great employee and thank you. Ron Browne 913 Chancery Ln Cary Il, 60013 Tel ; 1-847-516-4509 rbvb123@comcast.net

The styling and finishes inside and out are fantastic. The Cue system on the 15 isn't my cup of tea, as it's tedious to navigate radio stations and takes your eyes off the road. Performance is great at 39k miles. I'm still rolling the factory rubber and have some life left on them. Other than oil changes, no other regular maintenance has been required yet. We have had 2 warranty issues. The panels behind the doors on both the driver and passenger sides came loose and were causing wind noise at highway speeds. Also, the car refused to go into gear one day. It was the transmission solenoid. That required a tow to the dealership. I got a loaner 16 Escalade as a loaner and noticed that it seems to drive a bit better. There was a transmission change in the 16s. Pros: Styling. Amenities. Comfort. Towing capability. Finishes. Cons: 1st year run issues.

My dash keeps saying service transmission had it back the the dealer 3 times and it has yet done it again so back to the dealer again! The interior has faded terribly and I keep it in my garage I work at home. The interiors seems cheap to me. The tires have faded they look so ugly. I am not satisfied with my XT5 at all. Key fobs went dead after 2 1/2 years so everytime I unlocked my doors the car alarm would go off so embarrassing. I am currently leasing it and plan on turning it back in when the lease is up and buying something else. I would of bought this XT5 but way too many issues.

It takes a committed and efficient dealership team to provide a car buyer with a pleasant and successful experience. For me, Anthony Juliano became the captain of that team. When I began looking for a 2018 Accord I contacted Motor Werks Honda because the dealership treated me well when I purchased by previous car from them AND during my visits to their service facility over the past 5 years. I communicated with nine (yes that IS a lot) different Honda dealers in my area during my search for a new car, so I have some experience with many different salespeople. Anthony stood above all others in his persistence, in his integrity and in his desire that I feel good about the deal I got and the treatment I received. My quest for a new car was not easy. First, there was not one Accord in my area with the trim and color combination I wanted. Second, I wanted to buy that car at a price I thought was fair (to me and the dealer - but mostly to me) and third I had a sweet ride I wanted to trade in and get top dollar for. Salespeople from other dealers tried to switch me to a different car which they already had on their lot, or asked me to give them a deposit and they would order the exact car I wanted - with delivery estimates between 30 and 90 days! Anthony was the ONLY salesperson committed to getting me the car *I* wanted and getting it in a reasonable timeframe. Like any good team captain he mobilized his resources. John, part of Anthony???s team, was able to locate the exact car I wanted (which had just arrived at another dealer) and call in a favor to get that car over to Motor Werks. They did this without me making any commitment to buy the car. Once the right car was found, Anthony worked with his manager to offer me a price that I beleived was fair. Only then did I go to the dealership so they could appraise my current car. Up till then all my communication was done via email and phone - I hadn???t ever met Anthony. Once I arrived at the dealership there was some back and forth about the trade-in price, but Anthony was on MY side and eventually Ziggy, a manager, agreed to a trade-in price that was good for everyone. Three hours after walking into Motor Werks Honda and meeting Anthony in person for the first time, I drove home in my brand new car! Now THAT is efficiency! So, would I recommend Anthony to others who want to buy a new Honda? If you don???t already know the answer to that question, please read this review again. A better question might be, ???after reading this review (and other reviews about Anthony) why wouldn???t you contact Anthony before you buy a new Honda????.

There’s no SUV like Escalade out there with performance and Classy look my kids love it thank you Cadillac for awesome SUV. This is a best family SUV

I recently brought a used car from Eric Foret. He was a excellent sales person and understood both my wife's and my requirements in purchasing the car. He was very polite and did not pressure us in buying the car at he first visit. He understood that I needed to take it to my mechanic before we could discuss a price. Even after the trip to the mechanic, he did not pressure me in buying the car, since my wife was at work. I told him that my wife and I would return later in the evening to discuss the price. We brought the car that evening. I would recommend Eric as the person to see if you are interesting in buying a car. Great Experience.

I sold my 2000 Cadillac DHS which i purchased new, after putting almost 300,000 miles on it. (still looks and runs GREAT) I was going to wait until 2020, however with the decision to stop selling and producing the CT6 in North America and move operations to China, I decided that now might be the time! What an excellent well handling, comfortable sedan!!! I LOVE SUPERCRUISE, Night Vision, Adaptive Cruise, etc.etc.etc. Great gas mileage and less costly then a lot of Trucks. By the way, I was getting 24-26 avg mpg on the DHS before I sold it.

I've worked in the dealership industry for almost 6 years now, being 25 that's basically my entire career so far. I started, and have been with a top 10% store since day one so good service has come to be the normal for me. My salesman was John Bucher, an older gentleman that seems to care more about the customer than a commission check. (A rarity in today's market to be honest, given that most sales and service personnel are 100% commission.) He was pleasant to talk to, and easy to work with. He came from another career path, and seems to genuinely enjoy working at the store as a salesman. For being the only Manual CR-Z 13' and up in the area, I really was expecting pushy sales tactics and nonsensical add ons, all of which I've had to deal with indirectly before, on the other end of the table. MY finance guy, Adam, was also relatable, and easy to work with. I did not haggle price a whole lot, the car was what was promised, and already priced slightly below the going market for Manual low mileage CR-Zs I would highly recommend John, and I can personally certify that he is more concerned about you, than his check at the end of the month.

The Cadillac ATS at end of model year lease offers is truly hard to turn down. Drive a Cadillac for the same cost per month as a Honda. No brainer.

They realize my time is valuable to me. Quickly had my vehicle registered for the service I requested. Provided transportation to work and kept me informed about the status of the service work being performed. Was able to pick up vehicle before the estimated completion time.

Specifically the Platinum Edition in the Escalades is the gods of all SUVS and its just impeccable. You can never go wrong with an escalade in almost every category. yes many may argue that the gas mileage is low but you pay for what you get. you get the power and style to roll into any parking lot or event and turn heads without even doing anything. if you can afford to pay a little extra buck escalade is the way to go.

First V-6 I ever owned. Used to always having V-8. Surprised by quickness of this beauty. I installed a K&N Cold Air Intake, and it not only sounds great, but also definitely performs better. Surprises many at "stop-light" drag races.A lot quicker than some of my previous 60's Chevy V-8's. Technology! Originally looked at 2015 Camaro SS. Too small, and lousy visibility. Bought this pre-owned, 9,K miles. It was traded on a "Vette. So far, no complaints, runs great, looks fantastic! Yeah, it's a little small on the inside, but, when I stand on it, the sound and the feel, make up for that. I'm an "old School" (1960's) street racer, and when I get on this car, I'm 26 years old again. Good enough for me!

Super Fast responses to all my questions with details. Great commutations. Overall a 5+ star rating. Personal I contacted via -email, Rheizelle Alghaben, Ziko Ghaben where very quick on responding, and also should be include in their listing under "Select up to 10 employees you worked with:"

Looks, ride and comfort, and quality of ride. No road noise. Performance is good also. The color was out of the normal, which we love.

I’m enjoying my Cadillac CTS to the fullest. It is comfortable and relaxing to drive the most comfortable vehicle I’ve ever had awesome driving experience

I bought a nice Audi Q7.Our Sales man Jordan was very friendly and professional he did a great job and offered me a very good deal.

I've owned this car for 2 1/2 years. Initially it had some electrical problems but once that was addressed with a new battery, I've had no problems since. I drove from Wisconsin to North Carolina and got excellent gas mileage. Filled up before I left town, filled up outside of Cincinnati and made it home and still had half a tank of gas.

Indoor showroom on a wicked cold day in Chicago is big plus. All the models were clean and ready to look at. Great detail team! Quality cars! The Mercedes had 58 pictures so I knew everything I was getting before I got there. Test drive / paperwork/ and drive off. The owners even let me have a private office for a business call I needed to take while onsite. Chris was great drawing up the deal, and dealing with my trade in. Mike was helpful with everything during the process. No pressure. Easiest car purchase I have ever made. Don’t look past this dealership. They are the real deal. Recommended!

This car is loaded with all the bells and whistles I absolutely love driving this car. This DTS was worth the drive and every penny spent

This car exceeded my expectations. It rides smoothly and is very comfortable seating. It also has great sound. Love the heated seats and apply car play.

This car is the most comfortable car I have ever owned! Stunning lines.... mine is the Crimson Red. Fast as stink. You need to keep the anti-freeze changed every second year. Change the oil frequently, to keep it around for years to come. Can be tough to own, if you don't understand Cadillacs. For example: The Northstar inherently uses oil. Mine is registered as an Antique! Stunning! To look at and ride in.