I previously worked with Adam and had a good experience but left somwhat unhappy but Raul and his GSM reached out and made things right. I'd do business anytime with McGrath Acura of libertyville
by Scalade from Boston MA
December 19, 2018
I’ve owned a number of SUV’s over the last 30 years, including BMW, Mercedes, Land Cruiser, Ford Expedition and others, and this is the most comfortable and powerful of them all. Plenty of room for your passenger and equipment
Service team went above and beyond to make a frustrating experience tolerable. Thanks to Tyler and Amanda and their team for their efforts, I appreciated it.
Love this Caddy!
by Joyce B from Fayetteville
January 13, 2019
We needed a large vehicle to transport kids and their stuff. It is the best car I’ve owned! Never any problems. Carfax will show a couple of issues, but will be explained to interested buyers. Needs to be seen and driven. It is a beaut! Only selling to upgrade to platinum due to sore backs. Second owner.
Hugo once again did a great job helping me into a new vehicle! Quick getting paperwork together for me! Chris and Russel made sure that my needs were met and went beyond for me! Couldn???t be happier with my new 2018 trax! Appreciate all of the work you guys did for me :)
by Cadi from CALUMET CITY
January 13, 2019
Like it very much nice car and it was the one of choice out of three and it was Cadillac CTS and e350 Mercedes and Lexus 350 and I chose the Cadillac CTS
Mike is extremely knowledgeable about Mercedes models. He is very prompt with questions and responses and follows up. A pleasure to deal with. The two vehicles I was pricing out were competitive nationally.
Best car Ive ever bought, near perfect....
by Clints Ego from Grandview
October 21, 2018
I feel safe and comfortable, piles of compliments, runs like a deer, CD kicks butt. has so much on it , will need help to figure it out.
Will be back next service, great staff, very polite, store was clean and loved the showroom. I love the video text that showed them working on my car most definitely ahead of the others with this technology. Thanks
Best Car I Ever Owned
by Danial from Ashburn, VA
December 20, 2018
This 2012 Cadillac Escalade Premium 4x4 is a must drive. If you don't own one you really should. I love the power of this Escalade and I love the feel of driving it. Handles very well on highway and turning ration is good.
This car drives well, feels good, and is inexpensive to own. It services like a Chevy, Uses Regular Gas, I am not worried about driving it through the car wash. The Trunk is enormous and the back seats fold down for even more space.
I got the car I wanted at the price I was willing to pay with no hassle! Great customer service and experience with everyone I Worked with. Very helpful throughout the whole process from financing to setting up onstar.
Worst Car I Have Ever Owned
by Cadillac CTS Performance 3.6 from Florida
December 30, 2018
I purchased this car new and was very excited as it was the most beautiful (and most expensive) car I ever owned. However, there were so many cosmetic problems with this vehicle it was ridiculous. Based on the vehicle's MSRP you would certainly expect a higher quality of craftmanship, which was not the case. The steering wheel stitching came apart and needed to be replaced. All the carbon fiber trim in the vehicle was replaced, the driver seat cover was replaced, the windshield was replaced, the headlights were replaced, the black and silver trim around all the windows was also replaced. In addition, this vehicle value devalued incredibly fast and did not retain much value. This has been the worst car purchase in my life and I will never own another Cadillac.
The most expensive dive keg I ever bought. Game in to get a key made ended up buying a vehicle.Sean was easy going. I wanted to look at the new trucks they showed me one but it was not the trim I wanted. They found another and did a dealer trade.we wrapped up the deal relatively quick. Car salesmen have a bad reputation and I think there's some truth in why they do. However Sean and the folks at wickstrom were not pushy, in fact they were laid back and let things happen at the pace I chose. Never felt pressured. The folks there did their job without all the pushy BS that you expect to get when you go to buy a car. I looked on truecar and had sales people calling me constantly like fresh blood in shark infested waters. Give wickstrom an opportunity they won't harass you they'll help you out.
Great New to Me Choice
by Chelsea from Dallas, TX
July 24, 2018
Though it is a few years old, this vehicle shows to be up for the challenge for the long haul. Looking forward to seeing how long I can get it to last. So far, so good!
Always excellent, courteous service. Mark Conover always finds what I want and works with me to Come to a fair price that I can manage. If my vehicle needs service, I trust Wickstrom to do the Best job ever. I've always been happy and more than satisfied with every vehicle I've ever bought Going back over 40 years!
Best car I have ever owned!
by Brad from Eden Prairie, MN
December 19, 2018
The performance is great and it has all of the extras that I could want like Bluetooth and Android Auto, Intellibeam headlights, Heads Up Display, Lane Keeping Assist, SiriusXM, heated seats and steering wheel, and much more. Decent mileage for the great acceleration and power.
I highly recommend Frank Boucher Chevy. I recently bought a new Corvette from Justin couldn’t be happier with the whole Experience. Justin was great to work with from a distance by phone and text and was very responsive. Coming from the Chicago suburbs I made the trek up because they had the model I wanted. I really enjoyed talking with Justin and was very impressed by the facility. GM Chris and Nick in finance Were a huge help. If you are in the market or just in the area I would definitely check them out!
My first Cadillac
by Kevin from Bedford, MI
January 12, 2019
This car is absolutely beautiful. It drives very nice and the interior is very plush. I wish I would have bought one before now. Very comfortable and can’t wait to take a road trip in it.
This was a great car buying experience! Courtney and Alfonso were very attentive to our needs and spent lots of time getting us a great deal. Vehicle price, trade-in and financing went smooth and much better than expected. Thank you! It was great, would highly recommend!
Excellent touring car
by FC from Kearney, NE
June 4, 2018
Car handles great. Quiet smooth ride and has the power when needed. Safety features are amazing and comforts me knowing my family is well protected.
Everyone was friendly and not too pushy! They gave me a fair price on my trade in and got my payments where I needed them to be! Very happy with my experience there!
by Capitalist from San Francisco
December 18, 2018
Not a lot of leg room in second and third rows; needs hi-test gasoline; was told this as I was handed the keys; was shocked because my other Escalade did not require hi-test; the rear door does not open or close properly; thought I was buying a demo car; after purchase it was called a used car, which means you do not get full five-year warranties; pretty shoddy presentation
My Great salesman, Dogan Gregory was very helpful, considerate, knowledgeable, and made the experience fun!
David Wilson, sales manager was Great!
This is my third chevy so I know the service department does good work and Morry Decker, has taken good care of my car!
The business manager, Nicholas Nelson, made the paper work of the deal understandable, and not painful.
Worst car ever test drove
by DJG from Hermitage PA
November 15, 2018
Cadillac is suppose too be cream of the crop worst car ever tried out horrible gas millage 13 miles too the gallon city 15 highway horrible and terrible time with the handle push button get u stuck in car
I had the best experience buying my Cadillac from Boucher Chevrolet Cadillac! My salesman was Dogan Gregory. I found the vehicle online and contacted the dealership. He sent me a personalized video showing the inside and outside. I worked out an "out the door" price via email with Lisa Smoody and she sent a car to pick me up 3.5 hours away and take me to pick it up. I test drove it and loved it. They had the paperwork ready for me to sign, the car was detailed, and the gas tank was full. I have never had this kind of experience purchasing a vehicle and I've bought several. I highly recommend Dogan for your next purchase!
Really satisfied with this car, love driving it!
by Matsat from Louisville
December 6, 2018
This car has everything you might want in a great ride. Has all the bells and whistles and then some. Look forward to driving it every day
We were treated very well by our salesman Chris and David. We received a great value on the certified car we purchased and they worked with us after the sale to make sure we were satisfied with all of the details.
Cadillac quality at its finest
by CrailDE from Battle Creek, MI
September 21, 2018
Cadillac comfort, value rich feel.
This is a fantastic car, love the retractable roof and the leather interior is great.
The sound system and creature comfort are amazing too
The staff at Heritage Cadillac is always professional yet friendly, knowledgeable and helpful. I would not go anywhere else to purchase or service my auto.
So far, so good
by Regular guy from Fort Payne, AL
December 5, 2018
I bought an off-lease 2017 with 36k miles. I've driven it for a couple of months and love it so far. The auto stop/start takes a little getting used to, and if I'm going through a drive thru I sometimes pull it down into Manual just so it doesn't stop and start so many times.
The exterior styling turns heads, and the interior is very luxurious and comfortable. It's a true pleasure to drive, and the automatic braking has already prevented a possible collision in a parking lot. The lane keep assist is also a great feature, especially if you are someone who gets sleepy driving.
The service advisor Burrell helped me make the decision for what I needed to have done at this time. It was good to have a car wash also
Great looking. I get compliments all the time!
by John1215 from Berwyn, Illinois
December 27, 2018
This vehicle has really met all of my expectations. GREAT looks, very comfortable and good economy. I really could not be too much happier with the total package,
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