We bought neaaly 10 vehicles over the years from Michael’s motor Company. Staff is always friendly, courteous, ethical, and honest. Their pricing is reasonable, they offer excellent extended warrantees for sale , and they always do everything possible to ensure a fair and reasonable transaction. This week, we bought a Nissan Ultima from them, and they are delivering it to our home in East Tennessee in a couple of days. How’s that for service? We only buy our vehicles from Michaels Motor Company. Here’s a learning opportunity for those of you who have written bad reviews because of the cars performance: buy an extended warranty. You’re buying used vehicles, for Pete’s sake. What did you expect?
Most comfortable to drive car I have ever owned.
by wtplv from Las Vegas, Nevada
January 4, 2019
I think it is a beautiful car (not everyone agrees). It is very comfortable. Electric 3rd row seating, rear A/C, electric sunroof running length of car, all wheel drive are some of this car's special features. Well maintained and gargaged. Only two owners. Has On-Star capability, XM radio capable, Lojack, and Bose Stereo.
by Michael J Giglio from Charlotte, North Carolina
January 17, 2018
I found a 2014 Lexus GS350 online at Andrews Cadillac that I was going to get for my wife's birthday. Thinking the car would be perfect for her, I flew to Nashville from Charlotte, NC to inspect and test drive it. For many reasons, I decided it would not work for her and I was prepared to leave fro the airport empty handed.
After discussing what her needs were and our budget Scott Levine suggested I test drive a 2014 ATS Performance with same miles and extended warranty, way more bells and whistles than the Lexus and better comfort for me (6'4"). We arranged to have a transporter pick up the vehicle the next day and waiting for me in Charlotte when I returned.
From day-one, Scott went out of his way to provide all the info I needed to make an informed decision in a completely pressure-free manner. I ended purchasing this vehicle from them because of the comfort level I had in our dealings. I WILL BE BACK WHEN IT'S TIME FOR ME TO BUY MY NEW TOY.
best car i've ever owned
by Carl knows from LI,NY
November 6, 2018
This is not only the best car I've ever owned but it is the best value in its class. It is supremely comfortable and yet performs like a sports sedan. Even though it is a large car it drives like a much smaller one and gets 22 miles a gallon with a powerful V6.
I found a car online and thought I'd give it a shot. I didn't live near Andrews and had never done business with them or knew anyone who had. Over the course of the next week, salesman Scott L. went out of his way to provide all the info I needed, but in a completely pressure-free manner. I ended purchasing a different vehicle from them because of the comfort level, and their followup after the sale is top notch. I will be back.
by Cadi from CALUMET CITY
January 13, 2019
Like it very much nice car and it was the one of choice out of three and it was Cadillac CTS and e350 Mercedes and Lexus 350 and I chose the Cadillac CTS
I purchased a 2014 Cadillac CTS Coupe. My overall experience was nothing short of phenomenal. Scott Levine was professional and made my buying process expedient yet efficient. The entire time I honestly felt as if I was purchasing something from family. I couldn't be more happier than I am with my purchase, and I will continue to do business with Andrews Cadillac!
So far, so good
by Regular guy from Fort Payne, AL
December 5, 2018
I bought an off-lease 2017 with 36k miles. I've driven it for a couple of months and love it so far. The auto stop/start takes a little getting used to, and if I'm going through a drive thru I sometimes pull it down into Manual just so it doesn't stop and start so many times.
The exterior styling turns heads, and the interior is very luxurious and comfortable. It's a true pleasure to drive, and the automatic braking has already prevented a possible collision in a parking lot. The lane keep assist is also a great feature, especially if you are someone who gets sleepy driving.
Best car buying experience I've ever seen. Herman is a first class salesman. Highly recommended Andrews for all of your Cadillac needs. New or used!
Worst car ever
by Sarah from Florida
December 5, 2018
I own and SRX before and was much better than this XT5 I only have 13,000 miles and the transmission don’t work, the car sounds like a tractor and feels like you are driving a big truck, horrible experience and for the first time the dealer is not cooperating enough. I wish I keep my SRX instead of spending so much money on this horrible car.
Had a great experience working with my sales guy, Scott Levine. Scott knew all the ins and outs of my car and made me an expert after my purchase. He helped me enjoy the experience. The sales manager, Joey, was also very friendly and helpful in select a ridiculous fast sports car sedan for my liking. Always have had good experiences here and will continue to my home for new cars. Thanks as always guys!
by Jonrae from Sykesville , Md.
January 2, 2019
This vehicle has low mileage and we think we got a great deal. Very clean car well taken care of.Love the wheels that are on it
We worked with Scott Levine our experience was very informative and easy to complete, also would like to thank Kenny always a pleasure. Thanks
Review on my new truck
by Lady T from Charlotte N.C
January 14, 2019
I bought my car a week ago and I love it.I didn't go to the dealership looking for this SUV. I just ask about it thinking I can't afford it the sales said yes you can I was like I can. So I bought it and so far so good. I have a warrant bumper to bumper . Everything is covered and I love that.
Was looking for a ATS V6 and found it at Andrews. Good selection of car. Scott, David and Kenny were all helpful and answered each question I had. No one way overly pushy. Thanks guys for helping me to find the right car for me.. loving the car!
Nicest Car I have owned
by DocSpeed from Union, NJ
November 19, 2018
Have owned Equinox LTZ, Equinox Premier and this is a few notches above for sure. A lot of creature comforts, as well as safety features that are simply automatic and comforting. Feels solid, is quiet and has enough power.
My husband and I were helped by Scott Levine and I really can say we had a great experience. Not only was he very thorough and took the time to try and find a good deal for both of us, but he actually came to our house and helped us figure out our cars and to bring paperwork to us. We have four small children so it is difficult to bring everyone out to the car dealer so Scott offered to come to us to get my car for service while my husband was at work. I have never had anyone offer to help me like this and I am very grateful. Not once did I feel like we were just some customers that he needed to get a sale out of. I highly recommend this dealer and ask for Scott!
Enjoyable to drive, very stylish.
by Jkincaid from Pasadena,Tx
December 20, 2018
Nice looking easy to drive. Interior is very beautiful and comfortable. Bought this used with very low mileage and feel lucky that I was able
Cadillac is suppose too be cream of the crop worst car ever tried out horrible gas millage 13 miles too the gallon city 15 highway horrible and terrible time with the handle push button get u stuck in car
Top notch. Selection is great. From Sales to Service unbeatable. When you leave a dealership knowing all your checklist items have been met, that says a lot. I purchased my previous vehicle from Guy and he has consistently delivered a quality vehicle and stands behind the sale.
2016 CADILLAC ESCALADE PLATINUM
by ROLAND from ARVADA CO.
December 9, 2018
HEATED SEATS ARE A JOKE DON'T EVEN GET LUKE WARM, DEALER SAYS THAT'S JUST THE WAY THEY ARE, FOR $100K THEY SHOULD WORK. I WENT ON INTERNET EVERYONE HAS THE SAME PROBLEM SINCE 2015 WHEN SOME DUMB xxx ENGINEER DECIDED TO CHANGE TEMPERATURE CONTROL, IT'S BEEN THE SAME FOR ALL THE YEARS EVEN THE 2019'S, WHY HASN'T THIS BEEN FIXED?
Received implacable service during the vechicle choice, purchase and after market upgrades process. Daniel went above and beyond the requirements of a salesman. The Genius Bar representatives are great as well.
Most luxurious car I've ever owned.
by Drapes41 from Brighton, Michigan
November 18, 2018
This car surpasses all my expectations. I couldn't be happier. I plan on this probably be our last car. There is absolutely no reason to try to improve on perfection.
Everything and everyone at this dealership was awesome, I never felt like I was being pressured or forced to make a decision. They were very patient with me, and even when I got back to the finance department there were no tricks up their sleeve???s or hidden costs, perfect car buying experience definitely going to be my first stop next time I need a vehicle
Most Luxe practical car ever.
by Ajust07 from Chicago
December 27, 2018
This car has met all of my needs and then some. A luxe dream with so much practicality. I couldn't have picked a vetter model to go with.
I worked with Jeremy M. He was super helpful and attentive. I was very pleased with the overall experience. I would recommend anyone to see him for their next purchase.
2016 ATS - Amazing power from a 2.0!
by JacMac1 from Chicago
December 27, 2018
Big Bang for your buck. Comfortable, sporty, luxury vehicle. My first 4 door, and it’s not like grandpa’s sedan. It won out over a Camaro, because it had more room, more luxurious feel, and can drive it all winter.
Everything was excellent but the total price to fix my car labor was 5 times the price of the parts. Grant it we had the money but just weeks before Christmas we spent almost 900 dollars there goes Christmas but thanks for fixing it in a timely manner.
What else can you say Cadillac
by Ruthlessfit from NANAIMO bc
January 8, 2019
Car built for the driver. Quiet but power full, sleek and sexy. The overall handling of this car is incredible. Thanks Cadillac nothing but class
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