Used Cadillac SUVs for sale near Garden Grove, CA

My experience was positive. The salesman Brandon was a pleasant person. No pressure to buy a new truck.i hadn't brought a vehicle from a dealership in over thirty years. Brandon restored my faith in buying vehicles in the future. I enjoy my Ford Ranger.

3rd XT5 have had no issues with '19 & '21. Current our '24 is experiencing automatic braking and cruise control issues. The vehicle is in the shop to be fixed. This issue has caused crashes. Our experience was shocking with the system slamming on the brakes while moving. Ido hope Cadillac gets this issue corrected. We are very apprehensive when driving and will be since this occured.

Tuve una buena experiencia en esta tienda me explicaron cada paso hasta asegurar que había comprendido Rolando y Carolina me ayudaron mucho

Fast service, and the service rep Jorge was very through. He communicated with me the whole time and informed me of additional services needed with pictures. He called me the next day to follow up and n the services rendered.

Road noise is loud, Water leak in front passenger side during heavy rain or car wash. Engine noise that the tech can’t locate. The XT 5 is a very nice size SUV. For a high end vehicle the warranty should be better in length and milage..

The VIP new car buying experience I received at Fletcher Jones Mercedes of Ontario was one I will never forget! Having recently bought my brand new car directly from the dealership's General Manager, I had the privilege of receiving the VIP treatment from start to finish rooted in a true "collaborative effort." Teamwork made the dream work whereby the GM, Mr. Ted Moreno, lead his sales team with a hands-on approach to personalizing my purchase designing and ordering my dream car right alongside me! Each player on the sales team were highly professional, attentive, and experts in their respective roles that made the purchase of my custom built GLC Couple a joy and changed my car buying experience in such a way that I will continue to purchase and refer others to this BUY MERCEDES! Thanks to GM Ted Moreno, Addi Mimi, Ken Lau, Jonathan Graham, Emad Dagher and finance agent Shami Ramirez for and EXCELLENT Team Effort that speaks volumes about why I HIGHLY RECOMMEND this dealership and made me an extremely satisfied customer!

Test drove several models and found that the Platinum Luxury model was fitting for me since I didn't like the sport models all blacked out. The 2023 model is very classy looking yet gives you the presidential feel from the inside. Worth the money to see it turns heads!

positive sales person knowledgable, positive kind will go back.. location great ease of access. price taxes dealer prep well explaine4d.. i will re check lot one week new inventory..thanks for opportunity

Great buying experience. I did take the car (BMW) to a BMW dealership for a concern I had with the car I bought at CarMax. They found something so then I took it back to CarMax to have it fixed (5-day money back guarantee and 30-day warranty) and CarMax took care of it at no cost and without any questions.

Previously I had a GM Blazer that was the worst car I’ve ever hard. So I was afraid to buy another GM car. But this 2018 XT5 should be on some kind of special 10 out of 10 list. I found this car on a Cadillac dealer’s lot with only 700 miles on it. I guess I got lucky because in 8 years I had a small AC issue and nothing else! It handles incredibly and never seems to have any issues! I can only hope it continues for another 8 years. It is great!

Salesman Richard helpful and patience and knoledgeable through process

So far a really nice SUV. I just feel like with the price on Escalades, they missed on the interior design. You can really get on the gas when driving but the takeoff is really heavy. It almost feels really slow. Not sure on the idle but not as smooth as I would like. But it looks great! This SUV is a head turner and will standout. Just don't be afraid to spend money if you need to. Luxury SUVs are like women. They need money and love. Give them that and they will be around for a while.

I purchased a car about a week ago from them and I was waiting to complete my review. Honestly, it was great service, they were transparent about their charges and worked with me regarding the total price. Ask for Kimberly when you get there and she’ll make sure to get you with her top sales rep, you won’t regret it!

The XT5 was well maintained, inside and out. The ride is smooth. Up-to-date technology. I rode 324 mile road trip was with no problems. My family was impressed with the ride, interior and technology.

GOOD RAPOR WITH ALL CONTACTS THUS FAR, ALSO GOOD INFORMATION PROVIDED. PLAN TO STOP AT THIS LOCATION TO VIEW THE BLACKWING/S.

This is my first Escalade and my wife and I love everything about this vehicle. We shopped other vehicles but decided on the Escalade and learning about the features and the ride quality. Have 5,700 miles and thus far everything has been outstanding. We purchased the Sport model and really like the way it looks both inside and out.

I had a wonderful experinece shopping for a used car at Carmax in Torrance. The entire staf was helpful and kind. The salesman made the process very easy.

I?ve been receiving emails regarding the cars, (MBZ S550 n Audi A8), that I?m currently interested in They have been updating me regarding the vehicle.

I had just got this car and it's been to the shop twice, first 2 days I had it I loved it, the performance is great and the interior is amazing! I have the sport utility model and I love all the features and the sound of the xt5!! Over the week my power liftgate stopped working/ would only work at certain times, my check engine light came on reading codes about the camshaft and coolant temp not being high enough. I'm not sure what's going on, this might just be a me problem but over all very nice car, just alot of bells and whistles and specific dealerships to go through if it ever needs repairs.

Enjoyed my experience here at this dealership. Came out with a brand new car! Anthony was extremely helpful and guided us to find the car we were looking for.

The Luxury and comfort leveli is not the same that. people got from the early 2000's and earlier models.Disappointing and makes you wonder why you are paying an upcharge over a basic gm or chevrolet of same size just for the name

First time customer, well taken care of. I will be back. Went to another dealership for service and was told my car would sit for 10 days before being looked at. J Star had my vehicle back to me in 3 days.

This Escalade is much better and refined more than the five previous we have owned. We would recommend this as high quality luxury car above others in the price range

I bought a 2004 Pilot a month ago here. My salesman, Tim, knew exactly which loan to submit me for because I had no job and bad credit but a big down payment. He had me financed with no problem in minutes. A few days before I went to Carmax Burbank for a different car but with the same down payment and the saleswoman there did not do the same thing. The car was purchased in 2 hours and I was driving home. I bought the warranty tey offer which is a great bumper to bumper extended through their company. They have a 5 day return policy. I opted to return my car on day 4 to pay for the warranty in cash so as not to finance it at the very high interest rate I bought the car at. The return was also easy and everything was done in less than an hour. A month later now, I have found a few things wrong with this 2004 that seemed to have slipped past their extensive reconditioning program. I took it in with odd complaints a dealer would normally say they couldn't duplicate. They addressed them all and even gave me a loaner SUV for my babies to fit in while I waited the few days for the parts to arrive. GREAT STORE! Great customer service! And there's a play room for the kids! *Avoid the coffee!! It is terrible!!!

Peter & Mario were great, super patient while I was deciding and saving up my down payment. Very communicative and considerate! They detailed my car while I signed final paperwork. A great car buying experience!

The escalade is beautiful. Inside and out, rides like a dream and is easy to drive. Looking forward to a long road trip in it!!

Adam Miller in the service department is the best! He is always very friendly, and makes sure my vehicle and I am well taken care of. It seems that nothing has changed at the dealership since it was sold. I am very happy about this. Thanks again for the great customer service!

Avia is perfect professional. She was very patient with us and made the process very easy. A+ service. She goes beyond. I hope to do business again.

This is the 3rd XT5 I have had and I think it is a great car for the money. perfect size with enough room for most everything you would need for trips or just around town.

I was running late past there closing time. They were very gracious and waited for us. Very nice to do business with.

The interior is like a space ship! The interior leather is just the color I was looking for. It is so smooth riding and quiet!

Good quick service getting my new towing mirrors installed. Also cleared the check engine light. Steve Pacheco did a great job making the repair happen.

Excellent handling, very maneuverable, very tight turning radius, decent fuel economy, great infotainment system and navigation, great paint job, very comfortable seats. Very satisfied with my XT5.