Used Cadillac SUVs for sale near Jacksonville, AR

When I arrived, Gabby, Renee, and the rest of the ladies were friendly, courteous, and really made me feel as though they cared about me and the vehicle. Not hoping to go back soon but I hope that they're still there with the Give A Heck Vibe.

Bought the ‘19 in ‘18 off the lot at 90K- have never held onto a vehicle this long. I can not upgrade this model- better then the ‘23 thanks to world issues that affect vehicle manufacturing. Excellent ride, comfort, and superior durability. My vehicle is pristine and l love it. 40 years old, over 25 brand new purchases and this one is still a daily driver!!!

Everyone was nice and the service was done well....

I had the opportunity to work with Mr Dewond Smith & he did not disappoint!!! I told him what I was looking for, & he delivered!!! I got more than what I could ever imagine! Thank You Mark Mclarty Toyota

Road noise is loud, Water leak in front passenger side during heavy rain or car wash. Engine noise that the tech can’t locate. The XT 5 is a very nice size SUV. For a high end vehicle the warranty should be better in length and milage..

Reached out about a car. They provided all answers I needed. We weren’t able to make it work for us, but they offered an above average trade in, and were responsive.

So far a really nice SUV. I just feel like with the price on Escalades, they missed on the interior design. You can really get on the gas when driving but the takeoff is really heavy. It almost feels really slow. Not sure on the idle but not as smooth as I would like. But it looks great! This SUV is a head turner and will standout. Just don't be afraid to spend money if you need to. Luxury SUVs are like women. They need money and love. Give them that and they will be around for a while.

Great vehicles but they have even better customer service best used car dealer hands down .

Kenneth got my grandmother into a new car recently. The service was outstanding! Easy to talk to, straight to the point, and engaging! Thanks for everything you do!

Test drove several models and found that the Platinum Luxury model was fitting for me since I didn't like the sport models all blacked out. The 2023 model is very classy looking yet gives you the presidential feel from the inside. Worth the money to see it turns heads!

Tommy got me in the car I wanted fast friendly service great guy very friendly I just love his work he explains everything step by step great guy I will recommend him and this dealership to anyone awesome dealership to shop from if you looking for a nice vehicle please go to Crain in Jacksonville and ask for Tommy I promise you want regret it!!!

I love the family atmosphere and friendly staff at Fitts auto Bill Fitts is the best in the business. They have always been there for my familys car needs. I have bought many vehicles from Fitts auto over the last 25 year's and have been very pleased Thanks Robert Goshien

We love our XT5, it drives great and looks great. The only thing is the navigation. You have to plug in your cell phone to get it.

As usual, the service was outstanding. Steve, Lauren and all the technicians were great. Chris even helped by telling us by phone how to reset the mirror safety monitor. Thanks Rick and Sue Nesmith

Great people, professional in the selling process. Great atmosphere and very friendly to all that come in the building

The XT5 was well maintained, inside and out. The ride is smooth. Up-to-date technology. I rode 324 mile road trip was with no problems. My family was impressed with the ride, interior and technology.

Jason Thomas was an angel. He made sure the process was smooth, Great service! 10/10 I recommend!!

Had smooth Betty now for 2 months 2021 AWD luxury addition the ride and stylish look sets it apart from the SUV's out there the pick up is quick with smoothness that's why her SMOOTH BETTY!!!

Excellent sales department. Our salesman was Josh Walston. Excellent experience. He made it fun. Sooth transaction.

Having owned 1 srx and 2 xt5. Now an xt4, I think it is the most appealing. My loaded sport has all the luxury and safety features. I drive it in sport for kicks, and 2wd for economy. If you don't need cargo space but like the xt5, go for it! Enjoy!

I love the hospitality. Our salesman Sam Green was very accommodating to have our sales transaction ready to go. We traveled 230 miles to buy from Sam. My husband called many and knowone could beat Mark McLarty Toyota’s unbeatable price. I would say it’s best to call around and even broaden your distance. Nice job! Thank you

My wife and I enjoy our XT4 and we have drive it over 19,000 miles in 11 months. People complaining about issues apparently didn’t test drive one before they purchased other wise they shouldn’t be complaining. Performance 8 Comfort. 8 Quality. 7 Exterior finish 9 Interior 8 Ride. 7 Quietness. 8 Nimbleness. 8 Handling. 7 Rear seat room 6 Over all for the value it’s a very nice car. The sunroof had a rattle - dealer repaired a loose clip - fixed - - dealership replaced its battery it seemed weak - replaced with a more powerful one. We have at times spent 7-8 hours highway driving found it very comfortable and quiet. Headlights light of the road ahead very good. In all a very good car. Sounds like some owners should have driven one more before purchasing one or maybe purchased a larger model. We have owned many much more expensive vehicles and this one is in the top ones we have owned. We are in our 70’s so its smaller size is great for getting around. We haven’t had any issues like their complaining about. We will purchase another one possibly a 2025 model.

Request for oil change and tire rotation due to mileage requirements. Also, requested to check both key remotes to clear message on the display panel. All requests were completed in a before promised time. The consultant also checked for recalls discovered that my vehicle was required to have a adjusted download to address the brake recall concern issue. The consultant professional service knowledge made the experience a excellent job of keeping me informed and to address my service repair issues!

This dealership is the best! We tell everyone we know if they are in the market for a vehicle to go to Everett. Clark our salesman and Dillion in the service department went above and beyond to help us with our truck when it needed a part replaced. We live in Louisiana and none of the dealerships here would have ever gone to the lengths this dealership did to help us. They are excellent and we will definitely be an Everett customers for life! If you are in the market for a vehicle this is the place to go! We cannot say enough how pleased we are with this dealership, from the purchase of the vehicle to the service of the vehicle they did an amazing job!!! Mark and Sharon Crumley

Even though not purchasing a Kia Craig provided fine salesmanship for us to make an informed decision.

Our SRX has been awesome. It currently has >110K miles, and it is still going strong. With regular maintenance aside, we have really only had two significant repairs performed. The touchscreen went out at about 85K. Thankfully, our extended warranty covered that replacement. A few months later, I took it in for a slight vibration while driving. This vibration became noticeable at speeds above 30MPH, and it become slightly more pronounced the faster at which you travelled. Repair tech find that a coil spring on the passenger front strut assembly had broken. Service manager, service writer, and the technician/mechanic were all surprised, and they took me into the garage to look at where the bottom portion of the coil spring was simply gone with clear break line showing. There was no indication of how or why it broke, but our current theory is impurities or maybe air bubble(s) while they were casting the spring. Motor & transmission have been solid. AWD system has been great, and it handles the winter snow & ice quite well. The 3.6L, naturally-aspirated motor performs decently. One must take that with a grain of salt, as it can easily seem slightly lethargic when compared to the slew of slightly newer cars & SUVs that are now coming out with some kind of forced-air induction (turbo(s) or supercharger). All things considered it is a solid performer. Ride quality is good. Handling is better than expected. It lacks features like Apple CarPlay, but it does support basic Bluetooth connectivity. Audio quality is better than your average vehicle, and the on-board microphones make it easy to hold phone conversations at any speed. The dual, rear seat DVD screen option is a rarity, but it is great for anyone with kids. The included Bluetooth headsets let your kid(s) listen their DVD while you listen to something else. It also comes with a "simplified" remote control which allows them to navigate menus and perform normal video functions (FF, REW, Pause, etc.). Another standout option, in my opinion, is cooled/ventilated front seats. This was our first vehicle with this option. My youngest daughter & I are both in love with this option. Overall, I think the SRX is still (12-years and counting) an attractive looking mid-size SUV with a solid drivetrain and Cadillac-level creature comforts.

Great dealership, where I purchased a vehicle and am now having it serviced they also gave me a courtesy shuttle home

Bought the vehicle sight unseen. Salesman made the effort to take photos underneath the car, a video of the startup and gauges. My only complaint was there was zero wiggle room on the price. I made two offers and was denied both times. I may have seemed to eager and they maybe thought they didn’t have to. I have not seem the vehicle yet as it was shipped across country. I reserve the right to edit this review after I see it!

The ride is the best ride I ever had I have had many Cadillacs and the comfort is amazing little pricey but well worth it.

I had warning lights on my dashboard, Took my car to Acura of Little Rock, Arkansas. A service representative greeted me at my appointment time. Since the repairs (including a fuel pump recall) were going to take several hours, they provided a shuttle to my home and picked me up when the services were completed. The technician performed the needed adjustments in a very professional manner including sending videos to show what repairs were needed!

I love my XT4 I owned a XT5 before and loved that as well. The only thing is I wished they would make adaptive cruise a standard feature on all especially since it has everything else. I know the car companies do that to bump the price however I believe it should be on all, for safety.