Used Cadillac SUVs for sale near Norwalk, CT

Great experience and chemistry Joseph Etcheto was just flat out fantastic He made sure the car I wanted was available and worked on my time to make sure I was happy with this decision

3rd XT5 have had no issues with '19 & '21. Current our '24 is experiencing automatic braking and cruise control issues. The vehicle is in the shop to be fixed. This issue has caused crashes. Our experience was shocking with the system slamming on the brakes while moving. Ido hope Cadillac gets this issue corrected. We are very apprehensive when driving and will be since this occured.

After going to into a few other Cadillac dealerships I finally went to Sarant Cadillac. I felt welcomed immediately. I sat with Jim Rap and I knew I didn't need to go anywhere else. It was a no hassle negotiation that hadn't happened anywhere else. They were able to get the vechicle in a timely fashion. Just an overall good experience. I wouldn't go anywhere else if I was to lease or buy a Cadillac.

The Luxury and comfort leveli is not the same that. people got from the early 2000's and earlier models.Disappointing and makes you wonder why you are paying an upcharge over a basic gm or chevrolet of same size just for the name

So far so good I have not yet picked up the vehicle but so far everything is as they have said it would be

Very Quick and smooth process. Sale agent victor was really nice. Would definitely do business with them again! Thank you again!

Previously I had a GM Blazer that was the worst car I’ve ever hard. So I was afraid to buy another GM car. But this 2018 XT5 should be on some kind of special 10 out of 10 list. I found this car on a Cadillac dealer’s lot with only 700 miles on it. I guess I got lucky because in 8 years I had a small AC issue and nothing else! It handles incredibly and never seems to have any issues! I can only hope it continues for another 8 years. It is great!

Our experience was very smooth, the gentlemen at northbay Cadillac was very nice, understanding, was treated very well..Chris, John, Petar and David..John took time to show us step by step the features in our GMC Sierra Denali, they were very patient and they answered all of our questions..they were an A+.. great job guys..

This is my second XT5. Had a 2017 and never had a problem. Just got my 2023 XT5 Sport, and wow, maybe too much power for a senior citizen, but I love it. A few changes from the 2017, but love the car. I put other vehicles like the Jeep or GMC as beasts, my XT5 is more like a cat, still get where I want to be with luxury.

Jeff and Luis and the service dept are fantastic. Great people. Thank you everyone as always

We love our XT5, it drives great and looks great. The only thing is the navigation. You have to plug in your cell phone to get it.

Very very happy with the whole experience. Everyone was very professional, quick courteous. Everything was taken care of in a timely fashion probably one of my best experiences ever at a car dealership recommend it highly.

Excellent handling, very maneuverable, very tight turning radius, decent fuel economy, great infotainment system and navigation, great paint job, very comfortable seats. Very satisfied with my XT5.

I visited on the second day being opened and had a great experience in buying a 2022 Explorer and trading in a 2016. It was seamless. Had an issue with the new car that turned out to be a factory defect that they had Ford correct. All good. I’ll be back.

Got a 2023 identical to this 3 weeks ago. Bought it for retirement road travel. Have had 2 SRXs before. Traded in a sweet 2016 ATS Performance coupe reluctantly. No regrets. Electronics are outstanding. Handles better than the SRX. As peppy and nimble as the ATS. Always GM, never disappointed. Value, comfort, performance.

I was looking for a new car to go into college and Alfredo. Help me find a perfect car with low miles and give me a great deal. I would suggest this dealer and Alfredo to anyone looking for a new car for a great price.

Recently had regular maintenance as well as a recall issue. Genesis provided valet service and picked up the car at my home and returned it to me when done. Could not have been easier and service was well done.

Road noise is loud, Water leak in front passenger side during heavy rain or car wash. Engine noise that the tech can’t locate. The XT 5 is a very nice size SUV. For a high end vehicle the warranty should be better in length and milage..

Great experience. Very knowledgeable and worked with me to find my perfect car. Will definitely be coming back!

I just wanna start by saying most of the bad reviews are from people that bought cars with recalls. But is not a reflection of the dealership. My experience with them was phenomenal. They went above and beyond and treated very well. I flew from maine to ny. When I arrived they noticed I was very tired and offered me an orange and coffee and also gave me the option to rest in one of there vehicles till all paperwork and the car was detailed. Shout out to Pablo and the manager for a great experience. Highly recommend!!!

Absolutely love it. Got the bigger motor and not sorry! Comfortable as ever. Nice sound system and lots of “tech”. Pretty interior and love the exterior paint!

Exceptional experience when we got our 2024 Nautilus from WP Lincoln Nautilus recently. I think it’s the first time in 40 years of car purchases from dealers that we actually enjoyed the experience. The manager Mike Poznanski and our Salesman, Hector Perez, were excellent at every step, knowledgeable, good listeners and not pushy at all. Highly recommend this place!

This is the 3rd XT5 I have had and I think it is a great car for the money. perfect size with enough room for most everything you would need for trips or just around town.

I had no AC on Saturday. Rich Ciarletta told me to come right over. Very accommodating. Car was done in two hours. He’s the best.

First of all, I purchased the XT5 Sport AWD with the Platinum package, sticker $69,530. Truthfully, this is a fine ride, and a pleasure to drive. Everything is at your fingertips and easy to use. A couple of items I miss would be the floating high beams that come with intellibeams, the accent lighting in the interior was a nice feature. My final complaint, not enough USB ports. It could use a couple on the dash just below the radio.

Great service from Zach. Very knowledgeable and thorough. Will definitely recommend him and Generation Buick GMC to my friends and family.

Excellent dealership experience. Recently had my Cadillac EV serviced here and the team went above and beyond. Took care of the service, kept me posted every step of the way, and did the ultra convenient pick-up and delivery of the vehicle. Will definitely come back again!

From the moment you sit in the 2023 Cadillac XT5 your totally blown away by the all new interior features and styling. As per the ride, softer than any vehicle I have ever drove. Big Thumbs up to Cadillac!

Dealing with Luke and Ryan was a pleasure.. No pressure and very professional. I would buy from this dealership again.

No issues and it is much better than electric cars. Safer and much less expensive to own. Also much more convenient for normal driving .Not weekly range anxiety as I had when I owned an electric car. Never buy electric again.

Lorena was a great help and very professional from first meeting to pick up if my new car

My wife and I enjoy our XT4 and we have drive it over 19,000 miles in 11 months. People complaining about issues apparently didn’t test drive one before they purchased other wise they shouldn’t be complaining. Performance 8 Comfort. 8 Quality. 7 Exterior finish 9 Interior 8 Ride. 7 Quietness. 8 Nimbleness. 8 Handling. 7 Rear seat room 6 Over all for the value it’s a very nice car. The sunroof had a rattle - dealer repaired a loose clip - fixed - - dealership replaced its battery it seemed weak - replaced with a more powerful one. We have at times spent 7-8 hours highway driving found it very comfortable and quiet. Headlights light of the road ahead very good. In all a very good car. Sounds like some owners should have driven one more before purchasing one or maybe purchased a larger model. We have owned many much more expensive vehicles and this one is in the top ones we have owned. We are in our 70’s so its smaller size is great for getting around. We haven’t had any issues like their complaining about. We will purchase another one possibly a 2025 model.

I am highly recommending Chris Deo, Salesperson at North Bay Cadillac. He had excellent communication, follow up and fairness. His professionalism and patience made the process very smooth for us. We were extremely satisfied with the overall experience of leasing our new XT 6. Chris is definitely a person you want to work with for this type of lease or purchase. Thank you Chris! Regards Charlene & Glenn Dertinger