This was the best car buying experience ever. The staff was friendly and very professional. The deals are unbelievable. I would recommend this dealership to anyone looking for great car's at the best price.
I had been considering purchasing a new vehicle for some time. I had several requirements for my next vehicle and he found me exactly what I was looking for in a Jeep. Donielle truly made this experience painless and fun.
The most hassle-free experience I’ve ever had purchasing a car. Ahmed, Ignacio and Monica worked as a team to help me schedule my test drive, pre-purchase inspection and delivery. Price was right, and they even delivered the car to my home. Paperwork took about 10 minutes...couldn’t have been easier. And the car is terrific!
I was contact Mr Jake Henshaw in the Raleigh N.C. store who was very professional and provided me with the best car buying experience that I’ve ever had. After identifying what I was looking for in a car he was able to provide me with several option which helped with my selection. Mr Henshaw followed the Car Max procedure which covered a detailed outline that indeed provided a very smooth and thorough handling of all paperwork within a timely fashion. I rate Mr Henshaw 5+
Our salesperson was so knowledgeable about vehicles that it helped make the decision to choose BMW over competitors easy for us. He was patient with us as we asked questions, and friendly with our children. We weren't sure we were going to buy a new BMW, but his willingness to work with us made the decision easy for us. We appreciated the low sales pressure environment as well!
Ken and Erin did what they needed to to make sure that we got the deal of a lifetime. Ken never gave up he tried and tried each time he saw us to get us a New vehicle now we have a 2018 Malibu and we love it
We were at Thompson Cadillac to have our car serviced. While there we walked outside to look at new cars. Mr. Casey Jones was kind enough to show my wife and I several. We liked one of the XT5’S and decided to purchase. Casey was extremely helpful in describing all the features and working with to our satisfaction on our purchase. Thank you Mr Jones for making our purchase a pleasant experience.
I purchased a 2018 Buick Encore from Thompson. The car is everything I wanted. Very compact and easy to handle. It also has all the modern features. I test drove multiple cars and by far the Encore is my favorite. The Car dealer, Andy, knew what my price range was and made sure he stayed right within my budget. Not only did he do that I wanted a car that was AWD and it was not available at the time so he found a dealership where the car was and it was delivered the next day. Unfortunately, upon receiving the car there was a very small scratch; however the Thompson dealership made sure I was completely satisfied with the repair and gave me a full tank of fuel. I would definitely recommend this facility.
This was my very first time there and I must say I'm highly impressed with their service. My appointment wasn't till 11:00 am and they got me right in for my oil change and the professionalism was out of this world. Yes I would recommend them to anyone who was quality service. Thanks for all you do.
Ok, so buying a new car, or in this case, truck is not my favorite thing. Was looking for a truck but not sure what I wanted. Talked to Timothy Johnson and he had me try a few. Luckily, there was a 2009 F-150 Lariat available that looked good. Spent a little more than I was going to (of course) but got a fair deal. When I pointed out some damage (bent bumper and cracked driving lamp, Timothy promised that they would fix it. Wrote it up and he was as good as his word. The fix looks great. The truck looks good and runs fine. I am happy with the deal. Would deal with Cardinal and Timothy again. Take care with higher mileages unless you pay cash. Almost had an issue with my lender because it was just over 150K. Not Cardinal's problem, just mine. The truck runs great and was well-kept.
Bobby was awesome! He explained all the car features and made each step of the process run smoothly. He made sure I was happy with the price, financing and most importantly I love my new Legacy. Thank you!
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