I purchased a 2012 Impala from Ken Houtz Chevy based primarily on the great service department. I have known the service manager for many years and he is one of the best I've had the pleasure to deal with in my 55 years of owning and driving cars. I purchased the extended warranty on the Impala knowing with confidence that the warranty would be honored.
We had a great experience today purchasing a new Honda Odyssey at Casey Honda. Joe Bolton was knowledgeable and professional as our salesman. He provided information and answered all of our questions. It was because of Joe that we followed through with this transaction. He was friendly, easy and comfortable in his work. Joe is a great asset to Casey Honda.
I was helping my brother and sister-in-law to purchase a vehicle that they took over a year to choose the best make and model for their family. As I am in Dallas Texas, having a long distance discussion can sometimes be difficult , that's assuming you are even taken seriously. The team at Suttle were professional and informative the entire time. Very helpful and straightforward. Thank you for your help during this buying process!
Mike and all the other people I dealt with from the ladies at the service desk to the tech that explained how to handle my concerns were all wonderful. Very polite and had great attitudes. Mike even checked for recalls and had them done as well. And on top of it all offered me a car wash. I couldn’t have asked for a smoother or more pleasant experience. Thank you Mike and all the other wonderful people that handled my services, I appreciate you.
Excellent suggestions of preowned cars to choose from. Very professional and helpful. I would recommend this establishment when looking to purchase your next vehicle. They worked with me to get financing approved.
I would recommend this dealership and my salesman Felton AUGUSTIN for his professional courtesy,knowledge and manner.He explained what I needed to know and was not sure about so that I could make the right decision about car buying.He also took care of all aspects of the car buying experience to make it less of a hassle for me as a single woman trying to buy the right car from the right dealership in which I am a satisifed customer who is grateful to FELTON...Thank You
My husband and I were looking for a used Ford F-350 and the dealership had one. The internet salesperson, Stu , was very responsive in answering our questions and assisting us. When we arrived to see the truck, it was ready for us to take on a test drive. All of the personnel we met were helpful and courteous. We ended up purchasing from Williamsburg Ford because they gave us a great deal. We highly recommend this dealership!
We were looking for a Mercedes GLE 350 and called the dealership as they had a 2016, they were able to located a 2017 with 5,900 miles on it in mint condition and close to 20% off sticker. Wonderful service, financing and even delivered the car to Falls Church. Will never shop anywhere else or buy a new car.
I cannot say enough about the complete Suttle Team from Keith in Sales to Carrie in Finance to Jennifer and Venus in Service and last but not least, Mike in Parts. The entire experience has been great. Everyone made absolutely sure my satisfaction was met and it was on every account. That includes the quality of the vehicle I purchased. So, I have owned my car now for over a month, I live in Suffolk but the 35-mile trek to Suttle Motors is well worth the trip considering the quality of service and the treatment by all I encounter. I have to say this is one of if not the best buying experience I have had and I have had many. I would highly recommend to anyone that the Cadillac line of vehicle are given a look and although I live only 2 miles from a local Cadillac Dealership in Suffolk Virginia, the trip to Suttle is far more worth it all considering. Besides, I hate writing reviews but this one was really easy to lay down. Highly recommend this dealership on all accounts!!!! Joe Frole
Chosing the Casey Chevrolet dealership with the help of Craig and Essa was am amazing experience and was able to get exactly what I wanted!
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